1. UCM6100 series & UCM6510 IP PBX

2. History of Grandstream
Company Overview
Boston - Headquarters
Los Angeles, CA
Dallas, TX US
Founded in 2002
Over 500 employees
Product Portfolio contains over 40 products: 20 different IP Phones, 5 ATAs, 10 IP Surveillance cameras, 5 Video Encoder/Decoders, 1 Network Video Recorder & 2 IP PBXs
Primarily serving small-to-medium size businesses (SMBs) and consumer markets
Hanghou, Shenzhen
Hong Kong - Warehouse
China
Casablanca - Support Center, EMEA
Morocco
Venezuela
Venezuela- Support Center, LATM
Moerdijk - Warehouse
Netherlands

3. History of Grandstream
Global Presence
Awards & Recognition
14 time winner
8 time winner
2 time winner
Over 10 Years of Growth and Innovation...

4. VoIP Interoperability
IP-PBX and Softswitch
VoIP Interoperability
ITSPs
Door Intercom
VoIP Applications, Services, and Hardware

5. Video Surveillance Interoperability
Video Management Systems

6. Grandstream Product Lines
VoIP Product Lines
IP Multimedia Phones
Enterprise IP Phones
Small Business / Home Office IP Phones
Analog VoIP Gateways
Analog Telephone Adapter
IP PBX Appliances
Surveillance Product Lines
Box IP Cameras
Cube & Mini Dome IP Cameras
IP Video Encoders
Outdoor IP Cameras
Video Management Software
Network Video Recorder
Grandstream Networks, Inc.

7. Grandstream’s Long History of Open Source
Android is a Registered Trademark of Google Inc.
Asterisk is a Registered Trademark of Digium

8. UCM6100 & UCM6510 series IP PBX Appliances
Introducing…
UCM6100 & UCM6510 series IP PBX Appliances
UCM6102
UCM6104
UCM6108
UCM6116
UCM6510
Asterisk is a Registered Trademark of Digium

9. UCM6100 series IP PBX Appliance
Grandstream IP PBX
UCM6100 series IP PBX Appliance
E1/T1/J1 Interface
2 PSTN trunk FXO ports, 2 FXS ports with lifeline capability
Up to 2000 SIP endpoints and up to 50 SIP trunk accounts
Dual Gigabit network ports, integrated PoE, USB and SD ports
Zero Config endpoint provisioning and no licensing fees

10. UCM6510 IP PBX Appliance E1/T1/J1 Interface
Grandstream IP PBX
UCM6510 IP PBX Appliance
E1/T1/J1 Interface
2 PSTN trunk FXO ports, 2 FXS ports with lifeline capability
Up to 2000 SIP endpoints and up to 50 SIP trunk accounts
Dual Gigabit network ports, integrated PoE, USB and SD ports
Zero Config endpoint provisioning and no licensing fees

11. Grandstream Wave Softphone Application For AndroidTM
Grandstream Softphone Application
Grandstream Wave Softphone Application For AndroidTM
Requires Android 4.0+
Supports 6 SIP accounts, 6-way audio conferencing
Features include call transfer, LDAP phonebook, virtual BLF keys and more
Native integration with mobile devices including contacts, call history, and ringtones

12. UCM series IP PBX
Delivering high quality, secure and reliable voice, video, data & mobility to SMBs
UCM series is delivering high-quality, secure and reliable voice, video, data, and mobility to SMBs. Throughout this presentation I am going to go in depth about each of those 4 pillars

13. UCM series IP PBX Mobility Voice Video Data Here is a glimpse
Softphone apps
Monitor your business
Connect Multiple Offices
Voice
Secure, clear, and reliable
Conferencing
Comprehensive Codec Support
Endless Customizable Voice features
Data
Phonebook files
CDR
Codec Transcoding
System Backup
Call Recording
Voic /fax to
Video
Face to face video calls
Video Surveillance Integration
SIP Video
Video Codec Support
Here is a glimpse

14. UCM series IP PBX
Delivering high quality, secure and reliable voice, video, data & mobility for SMBs
Enterprise-grade features in an affordable, compact & easy-to-manage PBX designed specifically for the SMB market
No licensing fees
Fast and easy setup & management
ALL hardware/software included as well as lifetime firmware updates

15. Easiest Possible Setup…
(To appeal to installers) – mention quick and easy setup for customers, remote management for customers, enabling installers to do more
Asterisk is a Registered Trademark of Digium

16. Grandstream IP PBX - Features
All-In-One Design
FXS/FXO gateway, low cost and high stability
LCD Menu
Easy installation and web access via IP address
Easy Configuration
End-points deployment via Zero-Config and PnP
LDAP Server
For daily office communication purpose
Recording/Fax
50,000 minutes recording, 20,000 Fax digital files
ITU-T K.21 standard
Telecom industry level IP PBX testing procedure
High Reliability

17. Grandstream IP PBX - LCD
1. View IP address, status
Easy access to basic info even after mounting
2. View PBX Status
Maintenance and diagnosis
3. Interactive Menu
Navigation and basic settings

18. Grandstream IP PBX - FXS ports for Analog Phone & Fax
1. Two FXS Ports
Network management
2. T.38 Fax over IP
Low cost
3. Over-voltage/over-current protection Lifeline capability
Easy installation and deployment

19. Grandstream IP PBX - FXO Ports for PSTN Line
1. 2, 4, 8 or 16 FXO Ports
Low cost
2. PSTN Automatic Detection
Easy setup
3. Over-voltage/over-current protection Lifeline capability
High stability
PSTN Line

20. Grandstream IP PBX - Call Features
Basic Features
Auto Attendant (IVR)
Call Forward
Black/White List
Attended/Blind Transfer
Call Record (CDR)
Call Queue
Callback
Music On Hold
Caller ID
Call Park
Intercom/Paging
Voic
Conference Bridge
Call Pickup
Ring Group
Call Forwarding
Do Not Disturb (DND)
Call Waiting
Multi-language
ACD
Advance Features
Record Server
LDAP Server
Busy Lamp Field (BLF)
802.1X Access
Zero Config
Video Codec Negotiation
DID
Mobile Extension
Firewall/Router
Fax Server
Fax-to-
TLS
Media Security (SRTP)
FXO Automatic Detection
3-way Video Conference
Billing Interface (3rd party)

21. Grandstream IP PBX - IVR Menu
The UCM series IVR provides auto-attendant service, including welcome prompt, IVR menu, operator, call transfer and etc. The user-friendly IVR menu helps build up good business image for enterprises.
Central office
Transfer
4108
Please dial extension
Sales Manager
88899
Welcome. Thanks for contacting us.
Dial 0 for Operator
Dial 1 for Sales
Transfer
4208
Dial 2 for Tech support
Tech Support

22. Grandstream IP PBX - Virtual Call Center
The UCM series supports call queue, ring group, transfer and other call features. This builds up a low cost VoIP virtual call center to enhance service quality at business level. Employees in different locations can use the virtual call center which lowers the deployment complexity and improves efficiency.
Location A
Location B
Location C
Company hot line:

23. Grandstream IP PBX - BLF Monitoring
The UCM series supports BLF and Call Pickup for SIP end-point (especially with extension board) to monitor extension status and pick up the calls. This is commonly used in front desk or secretary scenarios, which helps improves business communication efficiency.

24. Grandstream IP PBX - Management
Managing the UCM series with Ease
Support Web access for remote management.
Support LCD and navigation panel so the device information such as IP address can be easily accessed after mounting to the rack.
User-friendly web GUI menu for configuration, management and maintenance.

25. Grandstream IP PBX - Auto-Provisioning
End-point Auto Provisioning
Support auto-provisioning for Grandstream devices
Support real-time configuration by refreshing the extension in UCM6100 series or UCM6510 web page
Support Plug-and-Play (PnP) and batch configuration

26. Grandstream IP PBX - Audio Recording
Recording Server
Support 500,000 minutes call recording in built-in memory
Recording length can be extended via USB flash drive
Recording file can be played and downloaded from UCM6100 series or UCM6510 web GUI
Automatic recording (coming soon)

27. Grandstream IP PBX - LDAP Sever
Embedded LDAP Server
Support 1000 phonebooks
Default LDAP Phonebook generated for UCM series extensions
Search contact number via department or name
Grandstream phones can be auto-provisioned to use the UCM6100 series or UCM6510 LDAP server default phonebook

28. Grandstream IP PBX - Fax
Fax Server
2 FXS ports
T.38 support
Fax can be converted to PDF file, and sent out via
20,000 digital Fax files
Performance test done by Spirent testing equipment to guarantee stability
Fax
Voic

29. Grandstream IP PBX - Conferencing
Conference Server
UCM6102/6104
UCM6108/6116
UCM6510
Max. Number of Conference Bridge 3 6 8
Max. Number of Participants 25 32 64
Built-in conference bridge feature on UCM6100 series and UCM6510
Support invitation via conference administrator or web GUI
Support PIN code to access conference bridge
Conference IVR menu options include inviting other parties, mute, lock conference room, kick off participants and etc.

30. Grandstream IP PBX - Surveillance Service
Integration of Surveillance Service
PSTN
UCM6510
Grandstream has a free VMS platform (GSurf Pro) for video monitoring and management which can be installed on PC
IP camera can be installed and then registered to the UCM6100 series or UCM6510
Video monitoring via SIP
GXP1400
LAN
GXP2140
Gsurf_Pro
Video Monitoring and Storage Software
GXV3672
GXV3240

31. Grandstream IP PBX - Mobile Extensions
Integration of Mobile Extensions
3rd party softphone can register to UCM6100 series and UCM6510
From softphone installed on your mobile devices, you can check Fax and voic remotely
Support DECT cordless IP phone to register to the system
Grandstream Wave
DP715
DP710
SIP Softphone
Grandstream Wave, 3CX, EyeBeam, Bria, Zoiper, or other 3rd party softphone (many are free) supported on AndroidTM, IOS or other mobile platform

32. Grandstream IP PBX - Video Conference
3-way Video Conference
PSTN
UCM6100 series and UCM6510 support video codec negotiation in SDP
IP video desk phone (GXV3240 or GXV3275) can be used for 3-way video conference
HDMI support for audio and video output from GXV3240 and GXV3275
UCM6510
GXV3240
LAN
GXV3240
HDMI
GXV3275 TV

33. Grandstream IP PBX - Security
Embedded system design with system stability and antivirus capabilities
Network layer security: LLDP, 802.1x
TLS and SRTP support
Embedded firewall with static defense and dynamic defense
Blacklist/Whitelist support
AES-128 Encryption Algorithm
Network Layer
Support LLDP on data link layer authentication;
Support 802.1X authentication for network access;
Support firewall/ACL access control.
System Configuration
Inbound route/outbound route with privilege assigned;
Log printout;
Automatic system backup.
Application
Support HTTPS for secure remote access;
Support AES-128 encrypted data transmission;
Random generated password for SIP extensions;
Support authentication in SIP registration and calls;
Support HTTP Digest (MD5), SIP Digest Algorithm;
Support TLS Signaling encryption (UCM6510 to end-point);
Support SRTP real-time media encryption (UCM6510 to end-point).

34. Grandstream IP PBX- Video
Delivering high quality, secure and reliable video communications
Transition: Now I am going to show you the advanced Video features that the UCM6100 series is delivering to SMBs

35. Grandstream IP PBX- Video
Delivering high quality, secure and reliable video communications
Video Calling
Any SIP video endpoint
See customers and employees through real-time, face-to-face video communication
UCM6100 series supports any SIP video endpoint

36. Grandstream IP PBX- Video
Delivering high quality, secure and reliable video communications
Video Calling
When used with Grandstream video phones, create your own multi-user video conference

37. Grandstream IP PBX- Video
Delivering high quality, secure and reliable video communications
Video Surveillance Integration
Create a comprehensive solution to monitor and receive alerts from IP cameras
Register IP cameras to the PBX
Make video calls to IP cameras to view live feeds
Speak through cameras with 2-way audio & video (door entry)
IP cameras can be set to automatically call video phone when alert is triggered
Receive alerts from anywhere
Create a comprehensive video surveillance solution using the UCM6100 series

38. Grandstream IP PBX- Mobility
Delivering high quality, secure and reliable mobility
Transition: now I am going to show you the mobility options that the UCM6100 series is delivering to SMBs to allow them to be more flexible and efficent

39. Grandstream IP PBX- Mobility
Delivering high quality, secure and reliable mobility
Monitor your business from anywhere
View live feeds & receive alerts from IP cameras on any device with an internet connection
Speak through IP cameras

40. Announcing ResellerConnect – Grandstream’s New Reseller Program
Features
Priority technical support tickets
Exclusive product webinars
Advance notification
Access to high-resolution product images & graphics
Weekly site updates & announcements
Notification of feature & firmware updates
Qualification as a Grandstream Certified Reseller

41. Thank you!
Questions?