1. Staff Travel for Former Colleagues June 2015

2. Your eligibility Leave with 15 or more years service Eligible immediately to the following concessions for the period equal to your number of full years service: Unlimited basic and premium standby concessions on BA Standby travel on other qualifying airlines Hotline bookings Plus Annual concession/s based on length of service 15 – 19 years 1 x ID100 bookable concession 20 years and over2 x ID100 bookable concessions

3. Less than 15 years service Leave under a business initiative i.e. voluntary severance Eligible immediately to the following concessions for 2 years: Unlimited basic and premium standby concessions on BA Hotline Plus Annual concession for staff with 5 – 14 years service

4. Your nominees Former employees may nominate:- One person of their choice plus children of the family unit under 24 years Nominees may be changed every 6 months A travel companion must travel with the former employee when travelling on BA and applicable other carriers All other nominees can travel unaccompanied

5. Travel on other carriers All other carriers include former employees in their rebate travel agreement Remain eligible to the oneworld special offer where you can share up to 32 sectors each year with eligible nominees Details of the rebate travel agreements, nominee eligibility, listing and embargo information can be found via staff travel Frequently Asked Questions (FAQs)

6. System updates /updating your personal record Prior to leaving update your record with your personal email address and register a Main nominee (a Main nominee is the person you wish to remain eligible to your concessions after leaving) Various systems need updating before you can apply online for tickets after leaving You must have your BSAFE password reset by contacting the IT Service Centre 020 8562 4000 Your personal record is updated via Concessionsonline on your ESS page where you can change your nominees and contact details

7. How to make an application All bookings for travel on BA and other airlines are applied for online via http://my.baplc.comhttp://my.baplc.com There can sometimes be a delay to the e-ticket being issued Certain ticketing takes place offline i.e. via an office Once the e-tickets have been issued, travel can take place immediately.

8. Your ESS screen will appear like this when you log in

9. Ticket validities Annual bookable concessions valid from 01 April to 31 March Travel out in March, return travel can take place by 30 April All other tickets valid for 3 months from the date of issue

10. Notional date of joining The date reflects your total service A calculated date of joining Each booking will reflect a different date Only used for staff travel purposes Total length of service taken from the year in which the booking is made Example Mr Smith joined BA on 01 April 1993 and left on 30 April 2013, he had 20 years service. This service is deducted from the year in which the booking is made i.e. 2015 – 20 years Notional date of joining this year = 1995 Next year it will be 1996

11. Ticket Priorities Every staff travel booking has an onload priority and a cabin eligibility code The priority is based on the concession type being used The onload priority determines the order of acceptance The cabin eligibility code determines the seat allocated If there is more than one passenger with the same onload code, dates of joining are used to determine acceptance Retain Club or First Class eligibility when using an annual concession

12. Onload codes for Former Staff BASIC SBYPREM SBY ANNUAL BOOKABLE STF MBR + NOMS UNACC NOMS STF MBR + NOMS UNACC NOMS STF MBR + NOMS UNACC NOMS Band 154C/M4954E/M5353C/J4453D/J4724/F2126/J42 Band 2/ Capt/IMG 54C/M4954E/M5353C/J4453D/J4724/F2226/J42 SFO54C/M4954E/M5353C/J4453D/J4724/F2326/J42 FO/TMG/C SD 54C/M4954E/M5353C/J4453D/J4724/J2326/J42 Band 3/ General staff 54C/M4954E/M5353C/J4453D/J4724/J2726/J42

13. Annual Firm Waitlist process Apply 3 months or less prior to departure Seat availability report Applications are waitlisted in onload priority and date of joining order Outside 14 days to departure, can waitlist up to 3 flights for each sector of the itinerary Bookings must be reduced down to 1 flight for each sector no later than 14 days prior to departure Tickets must be issued no later than 48 hours prior to departure Check status of booking via ‘Manage bookings’

14. Cargo Concessions Eligible to 250 kgs per concessional year on BA mainline flights only Former staff not permitted to send goods to or from the USA Application form available from FAQs Need to present ID pass when delivering and collecting the goods

15. Ready to go? Check that your passport is valid and any visa requirements Remember many countries require Advanced Passenger Information which must be provided before arriving at the airport Travel with your e-ticket receipt/s

16. More information? Former staff are kept up to date with staff travel information via Frequently Asked Questions (FAQs) The latest staff travel information is published in the FAQ ‘Travel Latest updates’ The telephone number for staff travel is 0844 4930764 The lines are open Mon – Fri 0600 – 2000 and Sat – Sun 1230 – 1630 with the exception of 25 December and 01 January Outside of the UK contact 0161 4475665 Alternatively contact staff travel via email at Former.Staff@ba.com

17. Q & A’s