1. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Academic Computing Services Software Availability at NJIT

2. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Today’s Agenda UCID – University Computing ID NJIT-Licensed Software Information Services & Technology (IST) Website Virtual Private Network (VPN) Client Software Downloads and Installation Software Requests for PC Labs Support information / Resources Questions

3. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Computing Systems Highlander Pipeline Software Downloads / VPN Campus Directory Moodle Email Wireless Library Databases

4. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT NJIT-licensed Software  Where is it available?  IST Website for download  Public PC labs for classroom and project use  Departmental labs for classroom and project use  Example: Architecture SW is only available in the CoAD building  What is available?  Various software packages for different platforms (Windows, Mac OS, and Linux)

5. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT How can I access the software?  IST website  Using your UCID  VPN needed from home or when using wireless

6. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT IST Website http://ist.njit.edu  Intelliresponse  Software downloads  System Maintenance  Computing News and Information

7. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Software for Download  IST provides and maintains access to an extensive list of NJIT-licensed software.  If downloading software while off-campus, you must use a Virtual Private Network (VPN) connection.Virtual Private Network  http://ist.njit.edu/software/download.php http://ist.njit.edu/software/download.php  Now available! Windows 7 and Office 2010

8. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Importance of Roles  What are roles?  Faculty, Staff, Student, or a combination of these  How can I find my role?  By viewing your online campus directory entry  Why are roles important?  Varying licensing agreements restrict software distribution to certain group(s) within NJIT

9. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Download & Installation  File Types -  ISO and EXE  Licensing -  Product keys, online activation, network activation.  Instructions -  Frequently used downloads have complete instructions available

10. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Software request for PC Labs  How?  Submit completed form to Academic Computing Services  Deadlines?  Fall - July 1  Spring - November 18  Summer - April 1  Licensing?  Professor and/or Department are responsible for contacting vendor and getting written approval for lab installations

11. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Things to remember…  Do NOT share any software with Students or non-NJIT people  IST Support  We do NOT support any software that we do not make available  Limited support on available titles (licensing, installations, tutorials)  Due to annual budget limitations, some software licensing may not be renewed if appropriate.  Due to licensing agreements, some software is only available in labs or for on-campus use and is not available for download

12. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Online Chat Intelliresponse Walk-In Online Form Phone NJIT Computing Helpdesk Computing Support&Resources Computing Support & Resources

13. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Support Information / Resources  Website: http://help.njit.eduhttp://help.njit.edu  Helpdesk Information:  Phone: (973) 596-2900  Hours: 8am – 7pm (Monday – Friday)  3 delightful, customer-friendly associates  Walk-in: Room 48, Student Mall

14. ©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Questions?