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Maximizing Your CSI Software Investment Friday, November 20, 2009, 10:30-11:25a, Cottonwood Randy Cruz, Account Manager – Eastern North America Toni Grafner,

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Presentation on theme: "Maximizing Your CSI Software Investment Friday, November 20, 2009, 10:30-11:25a, Cottonwood Randy Cruz, Account Manager – Eastern North America Toni Grafner,"— Presentation transcript:

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2 Maximizing Your CSI Software Investment Friday, November 20, 2009, 10:30-11:25a, Cottonwood Randy Cruz, Account Manager – Eastern North America Toni Grafner, Account Manager –Western North America

3 Maximizing Your CSI Software Investment Build Your Business by Unlocking Your Software’s Potential

4 Maximizing Your CSI Software Investment Prospect Management Member Management Member Referral POS Inventory Series Sales Gift Cards Forms Management Contracts

5 Maximizing Your CSI Software Investment Effective e-Mail Marketing Using SpectrumNG

6 Maximizing Your CSI Software Investment 7 Most Effective emails More Effective Marketing -Targeting member’s interests -Previous participation

7 Maximizing Your CSI Software Investment Increase Profits by Increasing Efficiency

8 Maximizing Your CSI Software Investment Drafting vs. Statements Online Services Reports Employee Check-In Commissions Report Tracking Revenue Communication with Members

9 Maximizing Your CSI Software Investment Increase your Revenues Through a More Efficient Front Desk

10 Maximizing Your CSI Software Investment Use Staff Time Wisely -Online/System Booking -Touch Screen Monitor -Using Series Sales and Gift Card Modules Increasing Revenue -Train front desk to do more than just checking in -Maximize Intentional Selling at the Front Desk -Hiring the right people to do the job

11 Maximizing Your CSI Software Investment Is your Facility Ready for the New Year?

12 Maximizing Your CSI Software Investment Reorganize Membership Types Audit Billing Consider Rate Changes Archive cancelled members Reassign Sales Reps

13 Maximizing Your CSI Software Investment Software doesn’t work without Hardware

14 Account Managers Eastern North America Western North America Toni Grafner Randy Cruz

15 Coming Up Next… 11:30a – 12:25p –Adv. Trng.: Database Diving – Scheduler, Spa, and Event Management Data – Forest I –New in SpectrumNG v4.5/Product Roadmap – Forest II –Adv. Trng.: Query Builder – Forest III –Keeping Score with League & Tournament Management – Cottonwood 12:30 – 1:25p –Lunch!

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