1. Student lifecyle review and the management of change Dr Christopher Sarchet, Special Interest Group Managing Change in Higher Education Convenor AUA and Programme Manager, London Metropolitan University

2. Student lifecyle review and the management of change Background and information on process Critical review Question and answer opportunity

3. Background and overview of process Career history University of Luton/ Bedfordshire Participative Process Review (PPR) Process The Student Life Cycle Appraisal of PPR

4. PPR in University of Luton/Bedfordshire Methodology November 2004 – worked with SUMS Review process March 2008 – '235 recs and 30% completed' Student Life Cycle Recruiting to leaving – seven in all Recruiting, admitting and enrolling students Timetabling

5. Appraisal of PPR Blue Sky thinking Timescale Process review – too detailed or not enough? Resources Success or failure? Senior staff commitment Other

6. Student lifecycle review and the management of change Questions and Answers