1. The New Administration and Finance Structure for Service Excellence 2006 Management Forum Conference November 29, 2006

2. New Administration & Finance Structure for Service Excellence Vice-Principal (Administration and Finance) University Services Facilities Management and Development Physical Planning (joint with Provost) Ancillary Services Purchasing Services Environment Health and Safety Services Security and Fire Prevention Human Resources Academic Personnel Office (Office of the Deputy Provost) HR, Administration & Systems (Payroll, Pension & Benefits) Total Compensation Policy Staffing Training and Development (Including McGill 2000+) Staff Relations Policy Faculty APOs (Dotted line reporting) Financial Resources Controller Treasurer & Pension Investments Budget Control Financial Reporting Financial Policies Faculty Financial Officers (Dotted line reporting)

3. Status Ms. Lynne B. Gervais Associate Vice-Principal (Human Resources) Effective December 4, 2006 Professor Jim Nicell Associate Vice-Principal (University Services) Effective January 1, 2007 New Administration & Finance Structure for Service Excellence

4. Why the Change in Structure? 1. Fewer direct reports to V-P (Administration and Finance) 2. Cost effective service excellence 3. Succession for the portfolio New Administration & Finance Structure for Service Excellence

5. Mission A prudent and forward thinking management of the financial resources of the University; and to provide excellent Human resources and University Services to all of McGill’s stakeholders. We will be enablers of our strategic aim to “unambiguously position McGill among the world leaders.” We will excel in all that we do through three service units: University Services, Financial Services, and Human Resources. New Administration & Finance Structure for Service Excellence

6. Balanced Scorecard Expertise Financial Resources Investments Cost Control Budget Process Excellence Customer Service People Employees Students  Specific  Measurable  Agreed on  Realistic  Timed

7. What this Means for Managers… Active adaptation is key! Adapt to the work environment in general Adapt to McGill’s evolving work environment Don’t resist change – actively work with it It’s within your power to evolve New Administration & Finance Structure for Service Excellence "The best way to predict your future is to create it.” - Stephen Covey

8. Be Prepared – Tools for Growth Principal’s Task Force on Student Life and Learning McGill University’s Strengths and Aspirations – A white paper call to action regarding McGill University’s future Competencies New Administration & Finance Structure for Service Excellence

9. Develop Your Competencies Use competencies for growth You may be asked to develop specific competencies for your level You may want to develop specific competencies for the level above yours Competencies are being used at the executive level to recruit – was used in Associate V-Ps (HR) and University Services searches New Administration & Finance Structure for Service Excellence

10. Some Advice on Advice… Last year at the Management Forum conference, I offered six strategies for effective leadership This year, you can learn the Seven Habits of Highly Effective People according to Stephen Covey to help you in your personal and professional lives You will receive a copy of the book, compliments of the Office of the Vice-Principal (Administration and Finance) New Administration & Finance Structure for Service Excellence

11. Encourage Each Other We’re all in this together! Teamwork and a sense of community are the essential ingredients of success Celebrate your successes: Nominate a worthy colleague for the Principal’s Awards for Administrative and Support Staff New Administration & Finance Structure for Service Excellence

12. Change = Opportunity New Administration & Finance Structure for Service Excellence