1. PERSONAL TITLES AND COMPLIMENTARY CLOSINGS IN LETTERS Unit 10 – Correspondence Lesson 46

2. Unit 10 - Lesson 46 Personal Titles and Complimentary Closings in Letters 2 WELCOME! Unit 10 Sincerely yours, Gretchen Day Miss Gretchen Day Account Manager

3. Unit 10 - Lesson 46 Personal Titles and Complimentary Closings in Letters 3 PERSONAL TITLES Inside Address  Always use a courtesy title before a person’s name in the inside address of a letter.  For example, Mr., Mrs., or Dr.  Type a person’s title on the same line with the name (separated by a comma) if the title is short, or on the line below. Personal Titles in Inside Addresses Mr. Frank R. Izo, Manager Landmark Security Systems Mrs. Joyce Mansfield Executive Director Tanner Hospital Dr. Evan R. Satterfield Manager, Duke Oil Co.

4. Unit 10 - Lesson 46 Personal Titles and Complimentary Closings in Letters 4 SALUTATIONS Salutations  When possible, use a person’s name in the salutation. The correct form for the salutation is the courtesy title and the last name.  If you do not know the name of the person, use a job title or Ladies and Gentlemen. Personal Titles in Salutations Dear Ms. North: Dear Dr. Chapman: Dear Mr. Wagner: Dear Sales Manager: Ladies and Gentlemen:

5. Unit 10 - Lesson 46 Personal Titles and Complimentary Closings in Letters 5 COMPLIMENTARY CLOSINGS Complimentary Closings  Every letter should end with a complimentary closing.  Some frequently used complimentary closings are Sincerely, Sincerely yours, Yours truly, Cordially, and Respectfully yours.  In the closing lines, do not use a courtesy title before a man’s name.  A courtesy title may be included in a woman’s typed name or her signature. Closing Lines Sincerely yours, Gretchen Day Miss Gretchen Day Account Manager Cordially, (Ms.) Juanita Ponce Juanita Ponce Marketing Director Yours truly, Ben R. Cameron Regional Supervisor