1. Innovation and Training in Libraries Ann Ritchie Chair, Continuing Professional Development & Workplace Learning Section IFLA June 2004

2. Outline Definition of innovation Marketing positioning model Innovation in training

3. Definition of innovation Make changes in something established, especially by introducing new methods, ideas or products. New Oxford Dictionary

4. Resources Electronic Access Paper-based / physical Inhouse collection -- Just-in-caseJust-in-time -- Remote Access Positioning library services in the information marketplace/space

5. Resources Electronic Access Paper-based / physical InhouseRemote Positioning library services Reference texts Inhouse journals Closed Reserve Documentary cultural heritage Card catalogue 1. Pre-Gutenberg model

6. Resources Electronic Access Paper-based / physical InhouseRemote Positioning library services Reference texts Inhouse journals Closed Reserve Documentary cultural heritage Card catalogue 2. Free public lending libraries 1. Pre-Gutenberg model 4. Information Superhighway 3. Early computerisation Ciirculation services Journal circulation TOCs & SDI ILLs & Doc Del Mobile libraries Outreach and liaison Automated catalogues Microfiche/film readers and printers CD-rom bibliographic databases, fulltext Multi-media Online databases Email & virtual reference Web-based services/ transactions PDAs Wireless Vertical i-portals

7. Integration of technology into teaching: 1. Automating administrative operations 2. Enhancing current tasks 3. Changing core functions Woodward & Hinchcliffe, 2002:40

8. ALIA’s CPD Scheme http://www.alia.org.au/education/cpd/short.cuts.html Australian Digital Theses http://adt.curtin.edu.au/theses/available/adt- WCU20000321.120943/ CPD&WL Newsletter http://www.ifla.org/VII/s43/news/oct03.pdf FOLIO http://www.nelh.nhs.uk

9. Assessing online courses Technical requirements self-assessment pre-test hardware compatibility courseware standard compliance 24/7 technical support access to learning resources instructor responsiveness, ratio, skills student interaction respect for intellectual property rights

10. Mentoring: essential characteristics 2-way learning relationship Purposes: 1. Career development 2. Psychosocial development 3. Professional development Long term with developmental stages Australian Digital Theses http://adt.curtin.edu.au/theses/available/adt-WCU20000321.120943/

11. Training innovations Web-based administration - ALIA CPD Scheme Enhancing current tasks - FOLIO international online learning and email - CPD online courses quality criteria - Group Mentoring Program Changing core functions - Group Mentoring Program Health Libraries Australia traineeships

12. HLA traineeships innovations ‘a bold move’ Structured training ‘for librarians, by librarians’ Regional dissemination model Partnership and collaboration between a professional association, libraries/ librarians and a training organisation EBM teaching model: ‘see one, do one, teach one’

13. Conclusion ICT as an environmental ‘driver’ Marketing positioning tool for business planning, and assessing value of innovations Stronger business models needed for sustainable training - cost-effective, high quality, relevant