1. 1 Federal Office of Child Support Enforcement Child Support Enforcement 30 Years of Exchanging Data Experiences & Lessons Learned 2006 Global Justice XML Data Model User’s Conference September 2006

2. 2 Federal Office of Child Support Enforcement Agenda Legislative History Child Support Enforcement Program Data Exchanges Data Access Experiences Data Sharing Initiatives Future Directions

3. 3 Federal Office of Child Support Enforcement Legislative History 1993 1988 1996 1975 Title IV-D of Social Security Act Purpose: Established federal program Title IV-D of Social Security Act Purpose: Established federal program Omnibus Budget Reconciliation Act (OBRA) Purpose: To increase paternity establishment Omnibus Budget Reconciliation Act (OBRA) Purpose: To increase paternity establishment Family Support Act (FSA) Purpose: Place increased emphasis on enforcement remedies and paternity Family Support Act (FSA) Purpose: Place increased emphasis on enforcement remedies and paternity Child Support Enforcement Amendments (CSE) Purpose: Major reform and required techniques Child Support Enforcement Amendments (CSE) Purpose: Major reform and required techniques Personal Responsibility and Work Opportunity Reconciliation Act of 1996 Purpose: To restructure the welfare system Personal Responsibility and Work Opportunity Reconciliation Act of 1996 Purpose: To restructure the welfare system 1984

4. 4 Federal Office of Child Support Enforcement The Child Support Enforcement Program

5. 5 Federal Office of Child Support Enforcement The Child Support Enforcement Program Federally Funded State Administered State or County Operated Challenges.... Cross Jurisdictional Program

6. 6 Federal Office of Child Support Enforcement Office of Child Support Enforcement Responsibilities Provide Policy Guidelines to States Provide Funding Provide Technical Assistance Ensure Compliance Operate the Federal Parent Locator Service (FPLS) & Federal Income Tax Refund Offset

7. 7 Federal Office of Child Support Enforcement State Responsibilities Administer the Child Support Enforcement (CSE) Program Deliver Program Services Operate State Parent Locator Service (SPLS)

8. 8 Federal Office of Child Support Enforcement State Functions Locate Non-Custodial Parents Establish Paternity Establish Orders Using State Guidelines Enforce Orders Review and Adjust Orders Monitor and Distribute Collections Cooperate in Interstate Enforcement

9. 9 Federal Office of Child Support Enforcement Numerous Jurisdictions Various Operating Modes – Judicial, Administrative Numerous Systems Common Business Need to Exchange Data The National Community Challenges.... A need for automation

10. 10 Federal Office of Child Support Enforcement The Child Support Enforcement Process LocateEnforcement Tools Are Used To Ensure Payments Collections/ Distribution Funds Are Received And Distributed Establishment Paternity Is Established And/Or Financial Obligations Are Set Case Initiation The Case Begins Missing Data Is Sought To Locate The Non- Custodial Parent And His/Her Assets

11. 11 Federal Office of Child Support Enforcement Data Exchanges

12. 12 Federal Office of Child Support Enforcement Child Support Community Communication link for 54 diverse CSE automated systems for the purpose of exchanging interstate case information between IV-D agencies 50 States District of Columbia, Puerto Rico, Guam, and the Virgin Islands Various platforms & Technologies

13. 13 Federal Office of Child Support Enforcement The Big Picture - State/Federal SDU SDNH Empl. SDU SDNH EFT/EDI CSENet SCR SWS SWS SCR SWS FPLS ExternalSources FCR NDNH SWA Federal Agency QW & UI QW & NH C:D New Hire Data Case Registry Data Multistate Financial Institutions Passport Denial Tax/Admin Offset Direct Income WH FI EFT/EDI FI EFT/EDI Legacy Systems

14. 14 Federal Office of Child Support Enforcement The Big Picture - State Level State Wide System State Case Registry Financial Institutions EFT / EDI StateDisbursementUnit Employers State Directory of New Hires FederalCaseRegistry Case Registry Data C:D NationalDirectoryof New Hires New Hire Data C:D

15. 15 Federal Office of Child Support Enforcement The Big Picture - Interstate Host Interstate Info Via CSENet EFT/EDI EFT/ EDI EFT/EDI EFT/ EDI Direct Income Withholding EFT/EDI Employer FI SDU SDNH SDU SDNH SWS SCR SWS

16. 16 Federal Office of Child Support Enforcement External Locate Sources FCR NDNH The Big Picture Federal Parent Locator Service Tax/Admin Tax/AdminOffset Multistate Financial Institutions Passport Denial SWA Federal Agencies QW & UI QW & NH State New Hire Data State Case Registry Data

17. 17 Federal Office of Child Support Enforcement Each State is Unique Differences in rules, policies, and procedures can make communications difficult. Each state also has its own child support language. CSE operates under the state domestic relations law

18. 18 Federal Office of Child Support Enforcement National Data Exchange Provide automation where it is most effective and at the appropriate level: –National locate Federal Parent Locator Service (FPLS)

19. 19 Federal Office of Child Support Enforcement Data Access

20. 20 Federal Office of Child Support Enforcement Data Access Dept. Of EdHUD IRS Criminal Investigations IRS EITCTANFOPRESSASWA External Locate Sources FCR NDNH

21. 21 Federal Office of Child Support Enforcement Data Sharing Challenges 54 different child support systems More than 8 different agency systems Paper, Fax, Phone, Mail, E-mail, Flat file, XML mediums of communications Batch & Real-time delivery Non standard definitions Where to start?

22. 22 Federal Office of Child Support Enforcement Data Sharing Improvements Develop a common language for data exchange. 1. Data Standards 2. Data Quality 3. XML

23. 23 Federal Office of Child Support Enforcement Data Standards    What is she talking about? The absence of a common frame of reference, common business term definitions, and an agreed-to format for exchange makes it difficult for parties to understand each other.

24. 24 Federal Office of Child Support Enforcement Consistent Timely Accurate Actionable OCSE is committed to ensuring that information and communication is: Improving Communications

25. 25 Federal Office of Child Support Enforcement State System Certification Data Modeling Activities Interstate Interagency Data Access Data Submissio n Guides Court (XML) Data Quality Management Modernizatio n Planning Business Definitions & Data Standards All of these activities either depend on or influence the definition of common business terminology and the subsequent capture of data standards for information exchange. Current Definition and Standards Activities

26. 26 Federal Office of Child Support Enforcement Influence A123 X12 123Y38 123T63 Influence Business Objectives Data Standards for Information Exchange Business Definitions … A123 X12 123Y38 123T63 Y38 A123 T63 A123 X12 A123 State Data Models Federal Data Model Interstate Data Access Workgroup Court XML ICR State Extract File Record Format Financial Data Match Specifications Handbook A123 X12 123Y38 123T63 A123 X12 123Y38 123T63 Business Objectives Drive Both Standards and Models National & State interests drive this

27. 27 Federal Office of Child Support Enforcement What Makes a Data Standard? Participants desire a common framework for communicating Participants select key stakeholders to define and publish a draft standard Participants have opportunity to read and comment on draft Most Importantly……. All participants agree to use the standard

28. 28 Federal Office of Child Support Enforcement OCSE Data Standards Program Governance: policies and processes that provide the framework within which managers make decisions and take actions to optimize outcomes. Harmonization: a process that compares the meaning and format of related data elements across multiple systems and media. Metadata: data that describes the content, quality, condition, and other characteristics of data. OCSE Data Standards Governance Policies and Procedures Data Harmonization Guide Data Standards Registry XML

29. 29 Federal Office of Child Support Enforcement OCSE Data Standard Definitions Authoritative Sources for Definitions: 1.Statute 2.Regulation 3.Action Transmittal/ Policy Interpretation 4.Dear Colleague Letter (DCL) 5.Subject Matter Expert 6.Convention

30. 30 Federal Office of Child Support Enforcement Data Quality

31. 31 Federal Office of Child Support Enforcement Data Quality Dimensions of Quality Problem Resolution

32. 32 Federal Office of Child Support Enforcement Dimensions of Quality Accuracy Completeness Consistency Timeliness Uniqueness Most Importantly……. Objectively Measurable Dimensions

33. 33 Federal Office of Child Support Enforcement Data Quality Problem Resolution Data Quality Issues Tracking System 1.Log, track, escalate data quality problems 2.Web based Most Importantly……. Accessibility & adoption

34. 34 Federal Office of Child Support Enforcement Data Sharing Initiatives

35. 35 Federal Office of Child Support Enforcement New Jurisdictions Courts Tribal Nations –New terms –New policies International –Language

36. 36 Federal Office of Child Support Enforcement Real-time Data Exchanges QUICK – Query Interstate Cases for Kids eIWO – Electronic Income Withholding Order Courts – Georgia, New York

37. 37 Federal Office of Child Support Enforcement Future Directions Education & knowledge transfer Standards adoption: paper forms, glossaries Child Support Enforcement Taxonomy GJXDM – XML reusable components Policy driven systems design

38. 38 Federal Office of Child Support Enforcement Policy Driven Systems Design The Hague Conference on Private International Law Validate conventions through pilot testing Consensus on the need……. Drives development

39. 39 Federal Office of Child Support Enforcement

40. 40 Federal Office of Child Support Enforcement Contact Info Richard Ordowich Office of Child Support Enforcement Rordowich@acf.hhs.gov