1. ‘ KNOWLEDGE MANAGEMENT ’ ACCORDING TO B USINESS S CIENCE Omwoyo Bosire Onyancha University of South Africa Department of Information Science

2. OUTLINE Introduction and background information Methods and materials Results and discussion Conclusions and recommendations

3. W HO OWNS ‘ KNOWLEDGE MANAGEMENT ’? KNOWLEDGE MANAGEMENT DISCIPLINES/FIELDS

4. K NOWLEDGE MANAGEMENT - I NTRODUCTION KM introduced in 1990s Several attempts to describe KM No single definition Probably due to multidisciplinarity nature KM does not appear to possess the qualities of a discipline. If anything, KM qualifies as an emerging field of study. Those involved in the emerging field of KM are still vexed today by the lack of a single, comprehensive definition, an authoritative body of knowledge, proven theories, and generalized conceptual framework. Academics and practitioners have not been able to stabilize the phenomenon of KM enough to make sense of what it is and what it comprises. (Sutton 2007)

5. KM…

6. Y ET, TO OTHERS … KM IS …

7. A ND TO OTHERS … KM…

8. W HAT IS KM ACCORDING TO B USINESS S CIENCE ? Subject, title and journal terms of the KM literature was analyzed from BUSINESS SOURCE COMPLETE database spanning 2005 to 2009 using Bibexcel, TI and TextStat softwares in order to identify Most commonly used subject, journal and title terms to describe KM as well as map the terms on social networks ? TO ANSWER THIS QUESTION

9. Business Source Complete exceeds all other databases available in terms of its premium content of peer-reviewed, business related journals. Included as part of the comprehensive coverage offered by this database are indexing and abstracts for the most important scholarly business journals, dating back as far as 1886. In addition to the searchable cited references provided for more than 1,300 journals, Business Source Complete contains detailed author profiles for the 40,000 most-cited authors in the database.

12. E BSCO - HOST THESAURUS CLASSIFICATION OF KM Broader Terms MANAGEMENT Related Terms CHIEF information officers CORPORATE culture DATA mining INFORMATION architecture INFORMATION resources management INFORMATION science INFORMATION technology INNOVATION management INTELLECTUAL capital KNOWLEDGE workers MANAGEMENT information systems ORGANIZATIONAL learning WEB site development industry Used forKM (Business) MANAGEMENT of knowledge assets KM Here are entered works on the process of capturing, storing, organizing and accessing information within an organization and using the information to meet organizational goals and objectives. KM Here are entered works on the process of capturing, storing, organizing and accessing information within an organization and using the information to meet organizational goals and objectives.

13. F INDINGS AND D ISCUSSION

14. Y EARLY DISTRIBUTION OF RECORDS

15. M OST COMMONLY USED SUBJECT TERMS

16. JournalN% International Journal of Technology Management & Sustainable Devt902.64 Knowledge & Process Management661.93 IEEE Transactions on Knowledge & Data Engineering651.90 Journal of the American Society for Information Science & Technology611.79 Learning Organization601.76 Journal of Information Science511.49 Decision Support Systems441.29 Industrial Management & Data Systems401.17 International Journal of Human Resource Management401.17 MIS Quarterly401.17 International Journal of Information Management371.08 Management Learning361.05 Communications of the ACM351.03 Systems Research & Behavioral Science320.94 Information & Management290.85 Academy of Management Journal280.82 International Journal of Information Technology & Decision Making270.79 Organization Science270.79 Human Resource Management260.76 Journal of Management Information Systems250.73 J OURNALS WITH MOST NUMBER OF RECORDS

17. JOURNAL KEYWORDN% JOURNAL2848.32 MANAGEMENT1735.07 INTERNATIONAL972.84 BUSINESS551.61 REVIEW551.61 RESEARCH501.46 INFORMATION461.35 TECHNOLOGY371.08 SYSTEMS351.03 ECONOMICS290.85 MARKETING250.73 ENGINEERING240.70 ECONOMIC210.62 PUBLIC200.59 TRANSACTIONS200.59 IEEE190.56 DEVELOPMENT180.53 SCIENCE180.53 ORGANIZATION160.47 ACCOUNTING150.44 Strong appearance: Management Business Research Information Technology Systems Marketing Engineering Economic/s Organization Strong appearance: Management Business Research Information Technology Systems Marketing Engineering Economic/s Organization Single keywords in the Journal Titles

18. C ORE KEYWORDS IN JOURNAL TITLES The relationships among journal title words is weak as reflected in their sparse distribution

19. M OST COMMON TITLE KEYWORDS TITLE KEYWORDN% KNOWLEDGE148543.51 MANAGEMENT79123.18 LEARNING3068.97 INFORMATION2748.03 ORGANIZATIONAL2346.86 SYSTEMS1955.71 INNOVATION1755.13 PERFORMANCE1725.04 STUDY1704.98 DEVELOPMENT1514.42 TRANSFER1374.01 CASE1323.87 CAPITAL1243.63 SHARING1183.46 RESEARCH1143.34 TECHNOLOGY1083.16 These keywords do not make much sense when looked at singly As expected knowledge and management were the most predominant title keywords ‘Information’ too featured substantially Wisdom Knowledge Information Data Knowledge pyramid

20. C ORE TITLE TERMS (2005-2009) KNOWLEDGE MANAGEMENT LEARNING INFORMATION SYSTEMS INNOVATION PERFORMANCE TRANSFER CAPITAL SHARING RESEARCH TECHNOLOGY RESOURCE SOCIAL PRACTICE STRATEGIC FIRMS MANAGING PERSPECTIVE NETWORKS FRAMEWORK INDUSTRY INTELLECTUAL IT MINING CREATION

21. Information Resources Management Knowledge Management According to Information Science scholars Related term Libraries; Information services; Universities & colleges; Business enterprises; Archives, etc. Information retrieval; organizational learning; data mining; e-data processing; dbase searching; information sharing, etc Industrial; IR; Information services; records; database; document; resource; library administration Knowledge workers; information professionals; librarians; executives; information scientists; library employees; etc Information Science; Library Science; Computer Science; Business; Education; Information Technology; and Management Science. PEOPLE MANAGEMENT PROCESSESINSTITUTIONS C ONCLUSION … Source: Onyancha & Ocholla, 2009

22. Information Resources Management Knowledge Management According to Business Science Related term Business enterprises; Universities & colleges; Associations, institutions, etc; Small businesses. etc. Organizational learning; Business planning; data mining; strategic planning; Information sharing; Decision making, etc Industrial; Personnel; Information systems; database; document; resource; TQM; Performance Knowledge workers; executives; teams in the workplace; employees; etc Management science; Organizational learning; Information Science; Computer Science; Business; Education; and Information Technology PEOPLE MANAGEMENT PROCESSESINSTITUTIONS

23. R ECOMMENDATIONS Broader study involving Full-text articles (concepts and their context usage- in-context) Study involving other databases (subject specific, e.g. computer science and management sciences, etc) Broader study involving Full-text articles (concepts and their context usage- in-context) Study involving other databases (subject specific, e.g. computer science and management sciences, etc) May assist in deeper understanding of KM

24. E ND Dr. Omwoyo Bosire Onyancha University of South Africa Dept of Information Science, PO Box 392 UNISA 0003 onyanob@unisa.ac.za