1. Q3 2013 investor conference call November 8, 2013 Darren Entwistle President & Chief Executive Officer Joe Natale EVP & Chief Commercial Officer John Gossling EVP & Chief Financial Officer

2. TELUS forward looking statement 2 Today's presentation and answers to questions contain statements about financial and operating performance of TELUS and future events, including with respect to future dividend increases and normal course issuer bids to 2016 and the annual 2013 guidance, that are forward-looking. By their nature, forward-looking statements require the Company to make assumptions and predictions and are subject to inherent risks and uncertainties. There is significant risk that the forward-looking statements will not prove to be accurate. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future performance and events to differ materially from that expressed in the forward-looking statements. Accordingly, our comments are subject to the disclaimer and qualified by the assumptions (including assumptions for 2013 annual guidance, CEO three-year goals to 2013 for EPS and free cash flow growth excluding spectrum costs, semi-annual dividend increases to 2016, ability to sustain and complete multi-year share purchase programs to 2016), qualifications and risk factors referred to in the first, second and third quarter Management’s discussion and analysis and in the 2012 annual report, and in other TELUS public disclosure documents and filings with securities commissions in Canada (on SEDAR at sedar.com) and in the United States (on EDGAR at sec.gov). Except as required by law, TELUS disclaims any intention or obligation to update or revise forward-looking statements, and reserves the right to change, at any time at its sole discretion, its current practice of updating annual targets and guidance.

3. Agenda  CEO Introduction  Q3 operational highlights  Q3 financial results  Questions and Answers 3

4.  Reporting solid Q3 results driven by wireless and wireline  Returning significant capital to shareholders  Furthering our strategy with Public Mobile transaction  Delivering a differentiated customer service experience CEO introduction 4 TELUS demonstrating strong results and executing on shareholder friendly initiatives TELUS demonstrating strong results and executing on shareholder friendly initiatives

5. Robust postpaid net additions 5 Postpaid net adds (000s) Q3-12 116 Q3-13 Solid postpaid net adds with postpaid base up 5% y/y Wireless subscribers 7.8M total 1.1M prepaid 86% 14% 6.7M postpaid 106

6. Strong smartphone adoption and ARPU growth 6 Q3-11Q3-12Q3-13 6.0 6.4 6.7 Postpaid subscribers (millions) Smartphone % of postpaid $61.42 $62.49 $60.52 Voice ARPU Data ARPU Q3 smartphone penetration up 12 points to 75% of postpaid base supporting ARPU growth of 1.7% Q3-11Q3-12Q3-13 20.90 39.62 24.51 36.91 27.72 34.77 48% 63% 75%

7. Industry leading wireless churn 7 1.44% Q3-12 1.36% Q3-13 BlendedPostpaid 1.10% Q3-12 0.99% Q3-13 Q3-11 1.67% 1.33% Industry-leading churn results Postpaid down 11 basis points to reach lowest level in over six years Industry-leading churn results Postpaid down 11 basis points to reach lowest level in over six years

8. Industry leading lifetime revenue per susbcriber 1 8 Q3-12Q3-13 $4,595 $4,265 1 Lifetime revenue derived by dividing ARPU by blended churn rate Q3-11 $3,624 Customers First focus generating industry-leading lifetime revenue per subscriber Customers First focus generating industry-leading lifetime revenue per subscriber

9. Healthy TV and Internet growth 9 776 637 22% TELUS TV (000s)High-speed Internet (000s) 1,374 1,303 5.4% 453 1,218 Continued healthy Internet and TV subscriber growth balanced with focus on enhanced profitability Continued healthy Internet and TV subscriber growth balanced with focus on enhanced profitability Q3-12Q3-13Q3-11Q3-12Q3-13Q3-11

10. Q3 2013 wireless financial results 10 ($M, except margins) Q3 2013Change Revenue (external)1,5634.1% Network revenue1,4435.2% EBITDA 1 6806.6% EBITDA excluding restructuring & other like costs 6847.0% EBITDA margin 2 46.8%0.6 pts EBITDA margin excluding restructuring & other like costs 47.0%0.8 pts Capital expenditures19411% TELUS delivers another solid quarter of wireless results 1 EBITDA does not have any standardized meaning prescribed by IFRS-IASB. For definition and explanation, see Section 11.1 in the 2013 third quarter Management’s discussion and analysis (MD&A). 2 EBITDA as percentage of total network revenue

11. Wireless data revenue ($M) Q3-12 546 Q3-13 637 444 Q3-11 Strong Q3 data revenue growth of 17% year-over-year Data now 44% of wireless network revenue, up 4 points Strong Q3 data revenue growth of 17% year-over-year Data now 44% of wireless network revenue, up 4 points 11

12. Q3 2013 wireline financial results ($M, except margins) Q3 2013Change Revenue (external)1,3113.0% EBITDA3550.8% EBITDA excluding restructuring & other like costs 3663.4% EBITDA margin 1 26.2%(0.5) pts EBITDA margin excluding restructuring & other like costs 27.0%0.1 pt Capital expenditures36122% Strong revenue growth driven by Data EBITDA excluding restructuring up 3.4% Strong revenue growth driven by Data EBITDA excluding restructuring up 3.4% 12 1. EBITDA as percentage of total revenue.

13. Wireline data revenue ($M) Q3-12 737 Q3-13 801 644 Q3-11 Data revenue growth of 8.7% driven by TV and Internet Data revenue 61% of external revenue, up 3 points Data revenue growth of 8.7% driven by TV and Internet Data revenue 61% of external revenue, up 3 points 13

14. Q3 2013 consolidated financial results ($M, except EPS) Q3 2013Change Revenue (external) 2,8743.6% EBITDA 1,0354.6% EBITDA excluding restructuring & other like costs 1,0505.7% EPS (basic) 0.5614% Adjusted EPS 1 0.5818% Capital expenditures (capex) 55518% Simple cash flow (EBITDA less capex) 480(7.5%) Strong growth in revenue and profitability Continued capex investments to support sustainable growth Strong growth in revenue and profitability Continued capex investments to support sustainable growth 14 1. Adjusted EPS does not have any standardized meaning prescribed by IFRS-IASB. See appendix for definition.

15. EPS continuity analysis Strong double digit EPS growth 15 Q3-12 EBITDADepr & Amort Lower O/S shares Q3-13 Higher financing costs Higher income tax

16. 2013 guidance changes 1 16 ($B) 2013 guidance changes Y/Y change Wireless revenue (external)$6.1 to 6.24 to 6% Consolidated capexApprox $2.0  All other segmented and consolidated targets remain unchanged and reaffirmed today. 1. See forward looking statement caution and assumptions in Section 9 of the Q3-13 Managements Discussion and Analysis. Revised guidance excludes any impacts of the proposed Public Mobile acquisition. 2013 targets for profitability remain unchanged

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18. 20122013 Q3 EBITDA9901,035 Capital expenditures(471)(555) Net employee defined benefit plans expense2427 Employer contributions to employee defined benefit plans(14)(7) Interest expense paid, net(55)(62) Income taxes paid, net(58)(88) Share-based compensation1321 Restructuring costs net of cash payments(2)(6) Other(1)- Free Cash Flow426365 Cash payments for spectrum licences -(67) Purchase of shares for cancellation -(762) Dividends (198)(222) Cash payments for acquisitions and related investments (7)(3) Real Estate joint ventures -(5) Working capital and other 56242 Funds available for debt redemption 277(452) Net issuance (repayment) of debt (304)212 Increase (decrease) in cash (27)(240) Appendix – Q3 2013 free cash flow comparison

19.  Adjusted EPS does not have any standardized meaning prescribed by IFRS-IASB. This term is defined in this presentation as excluding (after income taxes): 1) Restructuring and other like costs; 2) unfavourable income tax-related adjustments. For further analysis of the aforementioned items see Section 1.3 in the 2013 third quarter MD&A. Glossary 19