1. WHERE SHALL WE STAY? Aims: -to revise studied grammar and vocabulary material and - to practice reading and speaking skills

2. Hotels. Today at the lesson: Grammar: - Passive Voice (review); compound nouns Reading: - Staying in Japan - Listening: Hotel conversations: problems and solutions - Speaking: Guest–receptionist conversations: problem solutions

3. Past Participle for regular verbs - ed – [t] after verbs in /k/, /p/, /s/: Looked, passed [d] after voiced endings: Changed, showed [id] after /t/, /d/: Started, decided - Try to sort these verbs in three columns according to the sounds: based discovered named produced painted directed invented

4. Read these sentences paying special attention to the verbs in bold: 1. This wine is produced near here. 2. My sister was named after our grandmother. 3. These pictures were painted by my aunt. 4. The film was based on a true story. 5. The dishwasher was invented by a woman.

5. present and past passive Be + Past Participle Present for to bePast for to be am, is, arewas, were Passive Voice is used when we are interested in what happens to someone/something than who does/did it. The book was sent yesterday. The doer is not usually mentioned because this is not important or we do not know about him. But if you want to show who did something, you use ‘by’: The book was sent yesterday by Mrs. Cameron.

6. 1. Are these sentences Active or Passive? 1. They don’t work here. 2. The food is served in the dining room. 3. He was taken to hospital. 4. She was angry when it happened. 5. We weren’t told about the fire. 2. Change the sentences from Active to Passive. 1. They make computer parts here. 2. They send the food to the market. 3. They took the man to the station. 4. They sent the children home early. 5. They sold the car yesterday.

7. Places to stay in… What types of holiday accommodation do you know? Which places have you stayed in? - A hotel in your country/abroad - A youth hostel - A holiday villa - A bed and breakfast…

8. Places to stay in: Staying in Japan Places to stay in: Staying in Japan

11. 1. Which would be the best place for a person if he or she…: - comes in town for a couple of nights? - wants something cheap for about six weeks? - wants something typically Japanese? - wants to cook food himself/herself? - want a quiet and attractive place? - wants to sleep late at night? 2. It’s your turn! If you went to Japan, would you like to stay in one of these places? Why/why not?

12. Listening: hotels: problems and solutions - Listen to four hotel conversations. Complete the table. # guest’s problem receptionist’s solution 1 2 3 4

13. Speaking: guest-receptionist conversations - Role-play “Guest-receptionist conversation: problem solutions”. Your task now is to work in pairs. One of you is a receptionist/manager in a hotel, another is a guest who has some complaints. Make up a dialogue and try to solve the problem.

14. Ways of complainingMaking suggestion about a problem - Do you call this…food? - It tastes disgusting. - You call this a luxury resort?.. - Look at this.., it’s damaged! - How can you offer such a bad connection? - This…is awful, I hate it! - This is far too expensive. - You’ll hear from my lawyer! - I demand fresh towels at once. - I am sorry, but… - We can give you a refund. - I can offer you a reduction/a discount… - I’ll send you…immediately. - This won’t happen again, I promise. - We could… - I think we should…

15. THANK YOU FOR YOUR ATTENTION AND EMOTIONAL SUPPORT!