1. Indiana Office of Utility Consumer Counselor (OUCC) Representing Indiana’s Utility Customers 1-888-441-2494 www.IN.gov/OUCC

2. Indiana Office of Utility Consumer Counselor (7-06) 2 OUCC: Representing Utility Consumer Interests State agency State agency Created in 1933 Created in 1933 Represents business & residential consumer interests Represents business & residential consumer interests Formal party to all IURC cases Formal party to all IURC cases 49 employees 49 employees

3. Indiana Office of Utility Consumer Counselor (7-06) 3 OUCC: Representing Utility Consumer Interests Attorneys Attorneys Economists Economists Administrative Administrative Accountants Accountants Engineers Engineers External Affairs External Affairs

4. Indiana Office of Utility Consumer Counselor (7-06) 4 OUCC: Representing Utility Consumer Interests Electric Electric Natural Gas Natural Gas Telecommunications Telecommunications Water/Wastewater Water/Wastewater

5. Indiana Office of Utility Consumer Counselor (7-06) 5 OUCC: Representing Utility Consumer Interests State regulatory proceedings (IURC) State regulatory proceedings (IURC) Federal regulatory proceedings (FERC, FCC) Federal regulatory proceedings (FERC, FCC) Appellate Courts Appellate Courts Public policy Public policy Consumer education/assistance Consumer education/assistance

6. Indiana Office of Utility Consumer Counselor (7-06) 6 OUCC and IURC: Separate State Agencies Ind. Utility Regulatory Commission: –Regulates many utilities (but not all) –Regulates rates, financing, service quality, territory, etc.

7. Indiana Office of Utility Consumer Counselor (7-06) 7 OUCC and IURC: Separate State Agencies Ind. Utility Regulatory Commission: –Neutral, fact finding body –Required to balance utility & consumer interests

8. OUCCUtility Consumers’ Attorney & Experts Attorney & Experts IURC Judge

9. Indiana Office of Utility Consumer Counselor (7-06) 9 The OUCC’s Role Our focus is on utility regulatory proceedings at the state and federal levels. Our focus is on utility regulatory proceedings at the state and federal levels. Certain utilities are exempt from state jurisdiction over rates/finances Certain utilities are exempt from state jurisdiction over rates/finances –With these utilities, accountability for rates/finances is at the local level.

10. Indiana Office of Utility Consumer Counselor (7-06) 10 Exempt utilities State law exempts these utilities from IURC jurisdiction over rates/finances: State law exempts these utilities from IURC jurisdiction over rates/finances: –Regional water and sewer districts –Sewer utilities operated by conservancy districts –Municipal sewer utilities

11. Indiana Office of Utility Consumer Counselor (7-06) 11 Utility Withdrawal State law allows these utilities to withdraw from IURC jurisdiction: State law allows these utilities to withdraw from IURC jurisdiction: –Municipal water & electric utilities –Non-profit utilities –Privately owned water & sewer utilities with under 300 customers –Rural electric membership cooperatives

12. Indiana Office of Utility Consumer Counselor (7-06) 12 Utility Withdrawal OUCC Website (www.IN.gov/OUCC) offers more info OUCC Website (www.IN.gov/OUCC) offers more infowww.IN.gov/OUCC “Utility Withdrawal from IURC Jurisdiction” fact sheet “Utility Withdrawal from IURC Jurisdiction” fact sheet –Overview of issues –Code cites for specific utility types

13. Indiana Office of Utility Consumer Counselor (7-06) 13 The OUCC is a resource Guide to state regulatory proceedings Guide to state regulatory proceedings General information for service providers General information for service providers Consumer publications on a wide range of utility service issues Consumer publications on a wide range of utility service issues

14. Indiana Office of Utility Consumer Counselor (OUCC) Representing Indiana’s Utility Customers 1-888-441-2494 www.IN.gov/OUCC