2. . Integration of Safety, Health and Environment into all Aspects of the AZC Business

3. Anne Contala, M.H.Sc., CIH, ROH Senior Consultant, OHS AstraZeneca Canada Inc. Mississauga, Ontario  anne.contala@astrazeneca.com Presenter

4.  120 Operations staff  600 Head office staff  650 Field force staff Background

5. Operations Very strong focus on compliance in pharma industry “GMP” (good manufacturing practices) essential in ensuring: S (strength) I (identity) S (safety) P (purity) Q (quality) for all drug products being produced

6. . SHE SHE considerations integrated into all Operations processes SHE precautions statements in all SOPs Customized SHE training curricula set for all Ops employees (core job-specific and “special” training) Proactive SHE review as part of Change Control SHE risk assessment for all new projects, processes SHE on agenda of all Operations Review Meetings

7. Operations Training Curricula

8. HRIS Integration

9. . Manager and Employee Views

10. Enrollment

12. Non-Operations ? of Relevance of SHE in Sales/Marketing activities SHE advice often sought at “11 th hour” But accidents also experienced within S/M : #1 motor vehicle accidents Slips/falls Accidents related to off-site team-building activities

13. Impetus for Change October 2005 Global CR/SHE Integrated Audit Profiled integration of SHE throughout Operations Profiled SHE training courses and curriculum development Auditors rated training curriculum development, “best in class” Direction to expand SHE focus throughout non- Operations with same level of rigour

14. AstraZeneca Global SHE Policy “AstraZeneca to be amongst the industry leaders in SHE”… Audit finding: SHE is a line management responsibility that requires greater people manager engagement (particularly outside Operations) AstraZeneca Canada Provision of a safe work environment directly aligned with AZC “mission and values” People managers expected to demonstrate “leadership” in all business aspects including those related to SHE Code of Conduct compliance, including SHE aspects for all employees Due diligence Specific responsibilities apply to people managers for ensuring a safe workplace for their employees regardless of where they work Other Drivers

15. Designed to assist people managers and all employees to better understand and execute their SHE responsibilities Clear articulation of required actions SHE4U2 Campaign

16. Campaign vetted and supported by: SHE/Wellness Steering Committee Executive Team Phased Approach Head Office Field Force & Montreal Sales Office Roll-out

17. The Key To Helping Unlock A Better Understanding of [Your] SHE Responsibilities SHE4U2

18. Our success depends on you…as SHE is truly 4U2!

19. SHE Accountability Outlines People Managers Non-Supervisory Employees SHE Training Curriculum 3 core courses for HO staff SHE 101 Risk assessment level 1 Office ergonomics + Health and Safety for Office Managers (for all people managers) Setting of SHE Targets by SLT Directors Key Components

20. Rollout information kit – Including voicemail and e-mail message from President Key messages document Q&A document Promotional key chain Suggested SHE targets for SLT members Training Curricula Support Materials

21. Non-Operations Curriculum

22. Review campaign materials Complete “Health and Safety for Office Managers” e-learning course by end Q2 – (1-1.5 hour time commitment) Ensure SHE training requirements integrated within employees’ Individual Development Plans (End Q1) Encourage and monitor staff participation in SHE training as per curriculum requirements (training to be complete by end Q4); set targets by end February Actions for HO People Managers

23. Screen Shots from Courses for Head Office Staff

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34. Challenges of Field Force Launch SHE4U2 “bundled” package for FF: 1.Driver Safety – New vehicle policy – Web-based e-learning modules 2.Health Risk Appraisal 3.Environmental principles 4.E-learning course, H & S for FF Managers

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38. Mixed Success to Date Uptake of core and manager SHE training within Non-Operations dependent on engagement of line manager/director Driver Safety Training: excellent uptake by Sales, >85% complete Increase in proactive calls for risk assessments/advice Several requests for “dedicated” SHE training sessions Upcoming “Integrated SHE/Security Audit” of Commercial side of business in September 2008 may help to garner additional interest and uptake in SHE training over balance of year

39. Thank You!