1. We chat - 300 million active users. Whatsapp - 500 million monthly active users. Instagram - 150 million monthly active users. © 2014 BrandYou.in

2. WhatsApp as a Social Media Marketing Tool: we can form group of our customers on WhatsApp and use it for: 1. Customer Service If a customer is having an issue, we can respond to their queries in real- time. 2. Customer Communications We can share images, any new offers, information etc. on the WhatsApp group. © 2014 BrandYou.in

3. We can Share new collection of product we offer, Events held etc. via Instagram. We can give our Instagram followers exclusive previews of products and services Or offer them discount coupons. The major disadvantage of using Instagram for business is the need of having our customer’s Instagram ID. © 2014 BrandYou.in

4.  The major disadvantage of using Wechat for business is the need of having our customer’s Wechat ID. WeChat as a social media Marketing tool:  We can send messages directly to the personal chat windows of each customer that may include: Sending promotional offer notifications. Delivering e-coupons. We can also Promote our wechat QR codes © 2014 BrandYou.in

5. Sharing via WeChat Message Share on WeChat Moments © 2014 BrandYou.in