1. STATE OF GEORGIA Vehicle Rental Program 2013-2014

2. Your Presenter State Purchasing Division – Statewide Contracts Group Manager, Services Group Contract Information ricky.beal@doas.ga.gov 404-657-8390 Rick Beal

3. Purpose of this Webinar State Purchasing Division – Statewide Contracts Purpose:  Account Set Up and Management  Billing  Booking a Rental  Fuel Cards  The Hertz and State Purchasing Support Team

4. OUTLINE Georgia Contract Rates Account Management & Billing Booking a Rental Refueling & Gas Cards Hertz Support Team 4

5. GEORGIA CONTRACT RATES In-State and Capitol Hill Airport and Out-of-State Program Benefits 5

6. CAPITOL HILL 6 LDW/CDW Liability insurance Unlimited mileage Pick-Up/Drop-Off fees waived One-way rental fee waived (In State only) Fuel Cards Rates include the following benefits: Business Rate Vehicle ClassTypical CarHalf-DayDailyWeekly CompactFord Focus$12.50$25.00$150.00 IntermediateToyota Corolla$13.00$26.00$156.00 FullsizeChevrolet Impala$14.00$28.00$168.00 12 Passenger VanFord Super Clubwagon$29.50$59.00$354.00 MinivanDodge Grand Caravan$24.50$49.00$294.00 Mid-Size SUVToyota RAV4$24.50$49.00$294.00

7. IN-STATE (1 of 2 Suppliers) 7 LDW/CDW Liability insurance Unlimited mileage Pick-Up/Drop-Off fees waived One-way rental fee waived (In State only) Rates include the following benefits: Business Rate Vehicle ClassTypical CarDailyWeekly CompactFord Focus$28.00$168.00 IntermediateToyota Corolla$29.00$174.00 FullsizeChevrolet Impala$32.00$192.00 12 Passenger VanFord Super Clubwagon$77.00$462.00 MinivanDodge Grand Caravan$55.00$330.00 Mid-Size SUVToyota RA V4$52.00$312.00

8. AIRPORT / OUT-OF-STATE 8 LDW/CDW Liability insurance Unlimited mileage Pick-Up/Drop-Off fees waived $0.25/mile for one-way rentals (Airport only) Rates include the following benefits: Business Rate Vehicle ClassTypical CarDailyWeekly CompactFord Focus$32.00$192.00 IntermediateToyota Corolla$34.00$204.00 FullsizeChevrolet Impala$37.00$222.00 12 Passenger VanFord Super Clubwagon$88.55$531.30 MinivanDodge Grand Caravan$63.25$379.50 Mid-Size SUVToyota RA V4$59.80$358.80

9. EMPLOYEE PERSONAL TRAVEL Hertz will offer a discount to employees for personal/leisure travel Qualifications: –Renters 21-24 years old, a daily surcharge will apply –LDW/CDW, Liability Insurance, Vehicle Licensing Fees not included for personal travel State of Georgia Personal Travel CDP: 18108 –Book online www.hertz.com, by phone 1-800-654-3131 or at the counter State issued ID required at pick-up 9

10. RENTAL INSURANCE COVERAGE No change from previous program Loss Damage Waiver (Collision Damage Waiver) is included in standard rate Included on the following vehicle types (Compact, Intermediate, Full Size, 12 Passenger Van, Minivan and Midsize SUV) 10

11. ONE WAY RENTALS One-Way Charges will not apply to rentals picked up and dropped off at a Hertz Local Edition (HLE) within the state of Georgia A mileage fee of $0.25/mile will apply to Airport Out-of- State rentals 11

12. PICK-UP/DROP-OFF SERVICE We’ll Come and Get You ® Hertz will provide State Employee pick-up and drop- off service at all off-airport locations, at no additional charge This service is offered during the operating hours of the rental location 12

13. ACCOUNT MANAGEMENT AND BILLING CDP Numbers Agency Direct Billing 13

14. AGENCY CDP NUMBERS What is a Corporate Discount Program number (CDP) The CDP tells Hertz what rates and benefits are eligible to your agency A unique CDP will be assigned by Hertz for each agency entitled to or required to make purchases from the state contract Your CDP will be available through your department contact Requests for new CDPs can be sent to Hertz Account Management 14

15. AGENCY DIRECT BILLING How will your rental be billed? Renters can complete bookings without being required to present a physical form of payment at the counter, state ID or badge will be required Direct billing and invoicing has been set up for each agency or authorized user entity A monthly statement will be delivered to the agency/authorized user entity with detail of each rental occurring during the reporting period 15

16. BOOKING YOUR HERTZ RENTAL Booking Tools Booking Scenarios 16

17. BOOKING TOOLS There are multiple methods to book a reservation for state employees. Online at Hertz.com Customized State of Georgia portal (available Oct. 3) By telephone 1-888-654-3131 or local branch Walk-Ins Teamworks Travel & Expense/Concur 17

18. BOOKING A RENTAL Via online tools - select your agency from drop down menus. Your account information will automatically populate Via phone or in person - you may be asked to provide your agency CDP number. To obtain your agency CDP number contact your agency fiscal officer A valid Driver’s License and state employee ID are always required when you pick up your rental 18

19. BOOKING A RENTAL Vehicle Cost Calculator (If its appropriate for you agency) –Renters should begin their reservation process by completing the steps in the VCC –If Rental Car is recommended as the most economical mode of transportation, proceed to booking at Hertz.com or TTE or customied State portal 19

20. BOOKING A RENTAL For Delivery: State employees > 15 mile from a Hertz branch. Contact nearest Hertz facility to coordinate delivery. Information needed for Delivery: –Customer Name, address, and phone # –Drivers’ license info –State Agency Info –Drop off and pick up date and times 20

21. BOOKING A RENTAL Vehicle must be delivered to a State Facility and keys must be given to a State employee. Notify local branch when vehicle is ready for pickup 21

22. RENTAL CAR FUEL & GAS CARDS Refueling your Rental Gas Cards 22

23. REFUELING YOUR RENTAL Each vehicle will be supplied with a full tank of gas when it is picked up from Airport and In-State car rental Renters must attempt to replace any fuel used during the rental period before returning the vehicle Your agency will be notified of fuel usage other than for official state business 23

24. GAS CARDS (Capitol Hill only) For rentals initiating at the Capitol Hill Car Rental facility, renters will be issued a fuel purchase card at the time of rental. Fuel card is for fuel only. Specific PIN code is assigned to each card. Transactions limited to 2/day, $100/transaction. Total of $ 200/day Gas card and receipt for fuel purchased will need to be returned with keys at time of return. Fuel will be charged according to the following formula: Avg. MPG by car class ÷ Cost per Gallon of Fuel = Cost per Mile; Gas per Mile X # of Miles Driven = $$ Fuel Charged. Fuel is for Official State of Georgia business only. 24

25. George Hill Hertz Account Manager, Atlanta, GA (404) 839-5166 ghill@hertz.com Derek Kammerer Hertz Area Manager, Atlanta, GA (404) 216-7479 dkammerer@hertz.com Lindsey Frederick Hertz Area Manager, Atlanta, GA (762) 359-5034 lrfrederick@hertz.com Reza “Rocky” Mobaraki Hertz Dir. Global Gov’t & Strategic Programs (703) 683-9266 rmobaraki@hertz.com Debra White State Contract Manager (404) 463-0232 dwhite@doas.ga.gov Pete Viola General Manager, GA OAP (404) 626-9869 pviola@hertz.com Hertz Reservations & Customer Service 1-800-654-3131 Hertz Support Contacts 25

26. QUESTIONS? 26