1. My meta model Current reality Required reality Coaching intervention (THRU-PUT) ESCALATION BUSINESS CONTEXT Individual Organisational Individual

2. Win-Win Ethics Rogerian approach: Unconditionalness Warmth Empathy Congruence Objective observation (I-coach) No labelling KOLB Choice Theory EQ Evoking excellence Project planning Paradoxes Limiting paradigms Process consultation Self sustainability and self coaching Ethics APPLIED PHILOSOPHIES: METHODS/ TOOLS: 360 type interviews On the job observation VISA exercises Self analysis tools Goal setting Role definitions Role-plays NLP visualisation Reflection journaling Project management tools Time management tools CBT – AB=C Contracts – company and individual CONTRACTING VISION BUILDING GATHERING FEEDBACK ACTION REFLECTION REVIEW AND CONCLUDE Possible recontracting over time for new visions/ escalations Insight development Coach assessment form

3. Win-Win Ethics Rogerian approach: Unconditionalness Warmth Empathy Congruence Objective observation (I-coach) No labelling KOLB Choice Theory EQ Evoking excellence Project planning Paradoxes Limiting paradigms Process consultation Self sustainability and self coaching Ethics APPLIED PHILOSOPHIES: METHODS/ TOOLS: 360 type interviews On the job observation VISA exercises Self analysis tools Goal setting Role definitions Role-plays NLP visualisation Reflection journaling Project management tools Time management tools CBT – AB=C Contracts – company and individual CONTRACTING VISION BUILDING GATHERING FEEDBACK ACTION REFLECTION REVIEW AND CONCLUDE Possible recontracting over time for new visions/ escalations Insight development Coach assessment form

4. Rapport/ Authenticity Visioning Share the past Explore the current Awareness, insight devt Limiting assumptions Paradigms Constructs New paradigms Reflection Action Feedback

5. Rapport/ Authenticity Visioning Share the past Explore the current Awareness, insight devt Limiting assumptions Paradigms Constructs New paradigms Reflection Action Feedback

6. Paradigm a point of view based on our constructs World View Our personal interpretation of the events we see around us Construct a piece of a framework we build for interpreting things (brick) Assumption an conclusion we have reached due to our interpretation of events

7. Self awareness of paradigm/construct

8. PCP Only when we clarify our constructs can we begin the process of deconstruction and reconstruction Once you understand one’s constructs, its not necessary to CHANGE them Idea of a scale on which to consider feelings and constructs – allows for deeper reflection. The only reality is the client’s reality. Coaching helps them make it explicit.

9. Individual Tactical Organisational Changed behaviour Improved performance Awareness of limiting paradigms Increased self insight Improved relationships Improved leadership New paradigms of excellence established OUTPUT: Action plans in place Reflective journals Goal sheets Account plans Business strategy goal sheets Time sheets/ diary management Better business results Improved performance Promotions achieved Team growth Revenue growth Objectives achieved

10. Better business results Improved performance Promotions achieved Team growth Revenue growth Objectives achieved Coaching involves honouring another to enable them to see clearly their personal assumptions to allow for unique, distinct personal growth, leading to sustainable achievement of their chosen objectives, and more.