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Microsoft Office365 4/20/2017 FastTrack for Office 365 & FY15 Adoption Offer: Partner Value Prop & Deep Dive Riyaz Habibbhai Partner Marketing Team Microsoft © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Agenda and Objectives Partner value proposition for Office 365 deployment and usage through the customer lifecycle FastTrack Getting Started FastTrack Onboarding FY15 Adoption Offer Connection Points through Leads Resources and Next Steps Customer business value realized through trial Deployment Planning Services description and value Remote Onboarding assistance thru-partner to customer Detailed scope and description of benefit provided Offer details and description Partner Led Activities for adoption Microsoft provided mail migration support Connect every willing customer with a partner
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Customer expectations change with Cloud
4/20/2017 Customer expectations change with Cloud Traditional Cloud Advise on infrastructure ($) Advise on business ($$) Deployment services ($) Adoption and change management ($$$) Help with workflow ($$) Help improve business process ($$$$) Help IT admin ($) Help usage and enablement ($$$$) © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Stages of opportunity with Office 365
4/20/2017 2:08 AM Stages of opportunity with Office 365 Enhance Extraordinary Adopt & Manage Partner revenue Year 1 Engagement Sell Plan Onboard Renew $10-48 / seat $2-18K $6-20K Good Stage of Opportunity © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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High value services for Partners
4/20/2017 High value services for Partners Value-added services Onboard Adopt & Manage Enhance Remediation of customer environment Onboarding project management Migration planning and data migration Complex scenarios for hybrid and coexistence Transition assessment Rollout planning and scheduling End-user training and communications Change management Provide technical assistance to resolve errors Update customer environment Lync Voice capabilities Support Integration with line-of- business systems Additional solutions to solve business needs © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customer lifecycle Use Roll out Evaluate Envision Time
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Partner Opportunity lifecycle
Partner Revenue Envision Evaluate Roll out Use Adopt & Manage Enhance Plan Onboard Time
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Partner Opportunity lifecycle
Customer satisfaction Partner Revenue Envision Evaluate Roll out Use Adopt & Manage Enhance Plan Onboard Time
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Deployment & Adoption investments
FastTrack for Office 365 Service benefit with enhanced onboarding assistance delivered by Microsoft Office 365 Adoption Offer Service promotion provided to customers to help with onboarding & adoption Adopt & Manage Enhance Plan Onboard Time
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Service Benefit vs. Limited Time Offer
Microsoft Office 4/20/2017 Service Benefit vs. Limited Time Offer FastTrack for Office 365 Service benefit with enhanced onboarding assistance delivered by Microsoft (Does not include Migration) Included in Office 365 Service Description Proactive onboarding support delivered by Microsoft included with purchase Remote onboarding assistance available for all customers with 150+ qualified seats Onboarding includes all Office 365 workloads Office 365 Adoption Offer Service promotion provided to customers to help with onboarding & adoption (Including & Data Migration) Limited Time (Sept. 1st 2014 June 30st 2015) Customer Specific T&C’s Operationalized similar to FY13 and FY14 Offers Use toward remediation, migration& adoption activities through partners Available for all customers with qualified seats Activities across any/all Office 365 workloads eligible © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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FastTrack for Office 365 Getting Started and Onboarding
4/20/2017 FastTrack for Office 365 Getting Started and Onboarding FastTrack for Office 365 Service benefit with enhanced onboarding assistance delivered by Microsoft Included as part of the service Available for all customers with 150+ seats Includes Exchange, SharePoint, Lync, Office 365 Pro Plus, and Yammer Getting Started Customized pilot experience with products provisioned (E3, A3, G3) Getting started and adoption materials IT-driven business scenarios Readiness and test and development labs Service domain and cloud identity Onboarding Current-state assessment Automated checks and configuration Domain configuration User provisioning Identity management integration Mail flow and get ready for mail migration Scope © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Where does FastTrack Onboarding fit?
4/20/2017 Where does FastTrack Onboarding fit? Onboarding Activities Infrastructure remediation Identity management Change management Network/ Security updates Automated Provisioning Activation of tenant Configuration guidance for TCP/IP protocols and firewall Configuration guidance of DNS for eligible applications Validation of connectivity to Office 365 Installation guidance and configuration assistance as needed for the following identity services Technical change management approval process and supporting documentation Rationalization and definition of group policies for user, workstation, and server management Installation of service packs and any required updates on infrastructure servers Architectural and technical documentation specific to the customer Multifactor authentication Customization of the Directory Synchronization tool AD DS organizational unit restructuring, workstation migration, and group policy change within the existing AD DS domains Integration into any other identity providers, such as using WS-Federation or SAML 2 Modification of current operational model and operation guide Cobranding of Office 365 user interfaces Modifications to the Office 365 Service beyond the configurable options End-user communications, documentation, training, and change management Coexistence with business applications. Network configuration, analysis, bandwidth validation, testing, and monitoring Provide / configure public SSL certificates Design, procurement, installation, and configuration of hardware and networking Applying security policies on mobile devices Security assessments or security-policy recommendations FastTrack Onboarding © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Partner engagement with FastTrack
4/20/2017 Partner engagement with FastTrack Plan Onboard Adopt, manage, enhance FastTrack 1 exhibits interest in Office 365 Customer 3 Customer purchase 150+ seats of Office 365. Partner coordinates with Microsoft for customer onboarding Microsoft Onboards to cloud User accounts created Empty tenant / no data Data LOB 2 Partner recommends FastTrack Getting started to get a 250 seat/90 day trial Partner helps customer with general activities, identity integration, messaging, data migration, user adoption, management and enhancement of overall solution 4 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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FastTrack Getting Started
4/20/2017 FastTrack Getting Started © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Shorten timeline to high value services
Customer satisfaction Partner Revenue Getting Started Adopt & Manage Enhance Plan Onboard Time
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Getting Started Getting Started
4/20/2017 Getting Started Get Office 365 up and running for your customer easily and have their users experience the value that Office 365 can bring to them. Begin your customer’s Office 365 experience with helpful scenarios and how-to documentation for end users and IT professionals - all from within their own Office365 environment. Getting Started 250 person/90-day E3, A3 trial subscription Pre-populated content for both IT Pros and End Users All Office 365 workloads on PC, web, and mobile devices Seamless transition to a production environment IT Pro End User Getting Started for IT Deployment and Remediation Labs Preliminary Deployment Plan Detailed Deployment Plan Getting Started content for all workloads Business and End User Scenarios Training video library Getting Started Excitement Kits © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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4/20/2017 Office 365 FastTrack Planning Engagements Get paid to plan and make the right first impression 3-day and 10-day Deployment Planning Services offerings and guidance now available for all Cloud Deployment Partners Funds partners to assist the customer getting started with Office 365 Generate a deployment plan for the customer with a simple deployment wizard Find out more at © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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4/20/2017 Getting Started for IT Provides an environment where members of the IT Staff can learn about Office 365. IT Staff members can follow guided steps for implementation of Office 365 with the FastTrack Tasks site. Provides access to resources to facilitate and guide change management with the Change Management site. Use the FastTrack Management App to access FastTrack Labs for additional training, manage users, and gain valuable information from the feedback survey’s. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Getting Started for Users
4/20/2017 Getting Started for Users Provides an environment where business users can experience Office 365. Deployments are isolated to their own site collection so users can experience SharePoint without affecting the production environment. Users can watch training videos about Office 365 features and associated content within the site allows for immediate experience of some of the features discussed. Foster ideas and creativity to automate manual processes or enhance existing ones with FastTrack sample content. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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FastTrack Management App
4/20/2017 FastTrack Management App Explore pre-built Scenarios with custom content to your FastTrack site collection. Manage users, review reporting and readiness metrics. Access FastTrack Labs to train and test IT Staff readiness to manage and maintain Office 365 following deployment and implementation. Manage surveys to understand the impact of FastTrack on your organization. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Additional Scenarios Choose from 6 content filled pre-built sites:
4/20/2017 Additional Scenarios Choose from 6 content filled pre-built sites: HR & Internal Communications R&D, Production, & Operations Sales & Marketing (home page pictured on right) Finance & Accounting Legal Information Technology Users can explore sample content and learn how to build custom content with the on-page videos. Review tool tips for a quick review of features while gathering ideas for site implementation. Practice building out custom features and solutions before implementing in the production environment. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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IT Pro Labs and Readiness
4/20/2017 IT Pro Labs and Readiness Utilizes an Azure subscription (MSDN or Paid) for IT Pros to experience various scenarios for Onboarding and Migration Scenarios Include Performing a Cutover Exchange Migration with Office 365 Performing a Staged Migration with Office 365 Deploy Office 365 Hybrid with Exchange 2010 Deploy Office 365 Hybrid with Exchange 2013 Deploy Office 365 Getting Started Deploy Office 365 with ADFS Installing Office 365 Pro Plus Using Click-to-Run Track progress through IT Pro Labs with step- by-step instruction and “step checker” for automatic completion checking © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Single portal for Getting Started and Deployment Planning
4/20/2017 Single portal for Getting Started and Deployment Planning Start your customer’s experience with FastTrack Getting Started Accelerate your customer’s envisioning and evaluation Utilize resources, labs, and documentation to help you deliver Getting Started and Deployment Planning Execute on Deployment Planning (Prelim and Detailed) for redemption of Deployment Planning Services vouchers For Cloud Deployment Partners © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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FastTrack Onboarding 4/20/2017
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Shorten timeline to high value services
Customer satisfaction Partner Revenue Getting Started Onboarding Adopt & Manage Enhance Plan Onboard Time
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What is Onboarding? Onboarding
4/20/2017 What is Onboarding? You can engage directly, on behalf of your customer. Direct engineering support to help you deliver Office 365 onboarding for your customer. Onboarding Microsoft delivered onboarding for all users, organization wide to Office 365 services Exchange, SharePoint, Lync, Office 365 Pro Plus, and Yammer Direct remote assistance provided by an Office 365 onboarding expert who will assist with various onboarding activities using a combination of tools, documentation, guidance, and carrying out configuration tasks where applicable Robust suite of automated checks and configuration to assess—current state assessment, identity management, and domain configuration Onboarding support will be available in following languages: Chinese, English, French, German, Italian, Japanese, Brazilian Portuguese or Spanish Available for all customers with 150+ seats of E, G, A (paid), and eligible SKUs © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Microsoft Office365 4/20/2017 Onboarding support Microsoft provided enhanced onboarding support for eligible customers Eligibility of Customer Customer purchases licenses for a new Office 365 tenant and purchases at least 150 licenses for the new Office 365 tenant in one of the following plans for Office 365 service. * Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans. Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) Office 365 Core Onboarding Support One single Active Directory forest with its forest functional level set to Windows server 2003 level or above Activation of tenant Configuration guidance for TCP/IP protocols and firewall Configuration guidance of DNS for eligible applications Validation of connectivity to Office 365 Installation guidance and configuration assistance as needed for the following identity services Directory Synchronization server between the customer AD DS and Office 365 Service Password Synchronization with the Directory Synchronization tool AAD Sync server between the customer AD DS and Yammer Service ADFS for local domain authentication with Office 365 Service in a single-site fault-tolerant configuration Provide the customer with a Remediation checklist Eligibility Applications and Services Microsoft will onboard one or all of the following applications to Office 365 if customer has purchased them. Each application will go through Onboarding exercise once within the 12-month period from the time of initiation. Exchange Online SharePoint Online Lync Online Yammer Office ProPlus OneDrive for Business * Office 365 Kiosk plans (K), Office 365 Midsize business plans, Office 365 small business (P1), Office 365 small business (P2) plans, Yammer Enterprise standalone plan; Office 365 Dedicated and ITAR-support plans; and any Office 365 service plan purchased through a third party that is contractually obligated to provide support for the Office 365 service are ineligible. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Onboarding support – workload details
Microsoft Office365 4/20/2017 Onboarding support – workload details Microsoft provided enhanced onboarding support for eligible customers Exchange Online onboarding Provide guidance with Creation and/or update of Autodiscover and sender policy framework records in Domain Name System (DNS). Configuration of the messaging setup to enable routing between source messaging system and Office 365 environments. Assist with enabling the eligible source environment for coexistence with Exchange online when applicable Lync Online onboarding Provide guidance with Provisioning Lync cloud identities for Office 365 Service Configuration of Lync setup to enable instant messaging (IM) and presence features for Office 365 Service Yammer onboarding Provide guidance with Converting customer’s Yammer Basic Network into a Yammer Enterprise Network Setting up Yammer directory synchronization and Single Sign On (SSO) setup using ADFS. Integrating Yammer with SharePoint Online SharePoint Online onboarding Provide guidance with Setting up user provisioning including licensing Enabling site creation for customer administrator Planning site collections Securing content and managing permissions Enabling personal sites and social features Feature configuration Office 365 ProPlus onboarding Provide guidance with Assignment of end-user licenses Setting up click-to-run from Internet Configuration assistance for a single on-site distribution server for click-to-run (customer needs to provide server with guidance for client XML) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customer/Partner responsibilities
4/20/2017 Customer/Partner responsibilities Depending on environment, these are the activities you may need to perform General activities – Infrastructure Remediation, Change Management, Network & Security Updates Architectural and technical documentation specific to the customer Design, procurement, installation, and configuration of hardware and networking Analysis of customer networks Procurement, installation, and configuration of software Configuration, packaging, and distribution of client software required for Office 365 Service Management, configuration, and activation of mobile devices Applying security policies on mobile devices Construction and maintenance of customer test environment Installation of service packs and any required updates on infrastructure servers Provide / configure public SSL certificates Modifications to the Office 365 Service beyond the configurable options Overall program and project management of customer resources. End-user communications, documentation, training, and change management Help-desk documentation and training Producing customer specific reports, presentations, or meeting minutes Network configuration, analysis, bandwidth validation, testing, and monitoring Technical change management approval process and supporting documentation Rationalization and definition of group policies for user, workstation, and server management Modification of current operational model and operation guide Multifactor authentication Cobranding of Office 365 user interfaces Decommissioning and removal of on- premises environments (like messaging and collaboration) © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customer/Partner responsibilities
4/20/2017 Customer/Partner responsibilities Depending on environment, these are the activities you may need to perform Identity management & integration activities AD DS design, installation, and configuration, including trusts and site definitions If applicable, Multi-forest consolidation including consolidating or decommissioning existing AD DS domains or domain controllers (if any) AD DS organizational unit restructuring, workstation migration, and group policy change within the existing AD DS domains Attribute changes in AD DS to allow for filtering of objects with Directory Synchronization tool AD DS remediation production changes required to get a complete sync Forefront Identity Manager implementation or customizations to support multiple Active Directory forests Customization of the Directory Synchronization tool Disaster planning for Directory Synchronization tool with SQL Server software SQL Server software installation of Directory Synchronization tool Facilitating BlackBerry Business Cloud Services for the Office 365 Service Customization of the DirSync tool Disaster planning for DirSync tool Application code modifications to implement federation solution Security assessments or security-policy recommendations Integration into any other identity providers, such as using WS-Federation or SAML 2 Integration with information cards or Windows CardSpace identity selector Firewall changes, perimeter network setup, load balancing, or any other form of networking changes Customizations to authentication pages Third-party or reverse-proxy integration for presentation of AD FS services to the Internet Configuration of two-factor authentication Supporting pre-authentication to access the AD FS servers from the Internet © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customer/Partner responsibilities
4/20/2017 Customer/Partner responsibilities Depending on environment, these are the activities you may need to perform Messaging activities Infrastructure, design changes or modifications to existing on-premises messaging servers. Configuration to existing on-premises messaging servers. Coexistence with business applications. Domino directory to Active Directory synchronizations. Ongoing synchronization between the Lotus Domino directory and AD DS. Synchronization of security groups from Domino directory to on-premises instance of AD DS. Connectivity to any other identity sources or interfaces beyond those that are eligible for Onboarding benefit. Provisioning or removing of identity objects throughout the solution. Workflow functionality for providing automated approval and denial capabilities. Dependent application discovery, remediation, modifications or troubleshooting. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Office 365 FY15 Adoption Offer
4/20/2017 Office 365 FY15 Adoption Offer © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Office 365 FY15 Adoption Offer
Partner Revenue FastTrack for Office 365 Office 365 Adoption Offer Service promotion provided to customers to help with onboarding & adoption Use toward remediation, migration & adoption activities through partners Available for all customers with qualified seats Includes all Office 365 workloads Adopt & Manage Enhance Plan Onboard Time
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Office 365 FY15 Adoption Offer
4/20/2017 Office 365 FY15 Adoption Offer Office 365 Adoption Offer Service promotion provided to customers to help with onboarding & adoption Activities may include Partner led project management of onboarding Partner led Data migration ( , OneDrive or SharePoint) Partner led Remediation activities Partner led SharePoint, Lync, and Yammer adoption activities Or Microsoft provided mail migration Who / When Customers who buy seats of Office 365 Office 365 Enterprise plans (E1, E3, E4) Exchange Online Plan 1 and Exchange Online Plan 2 Office 365 Pro Plus, SharePoint Online standalone plans, Lync Online standalone plans, OneDrive Standalone plans. Office 365 Government plans (G1, G3, G4) Paid Office 365 Education plans (A3, A4) September 1, 2014 – June 30, 2015 What Partner-Led Adoption Activities Option Customers earn funds on a per seat basis to pay for qualified adoption activities by Cloud Productivity Competency Partners or Cloud Deployment Partners (by exception) $15 per seat for seats, then $5 per seat above 1000 seats $60K limit for customer Or Migration Option Office 365 Onboarding Center will complete migration for all offer-eligible customer mailboxes © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customer decision with Adoption Offer: Partner-Led Adoption Activities
4/20/2017 Customer decision with Adoption Offer: Partner-Led Adoption Activities Plan Onboard Adopt, manage, enhance Adoption Offer 3 Customer engages partner to begin qualified adoption activities using the Adoption Offer funds Customer purchases offer eligible Office 365 skus 1 Customer 4 Adoption Offer funds can be used for activities such as: Partner led project management of onboarding Partner led data migration ( , OneDrive or SharePoint) Partner led remediation activities Partner led SharePoint, Lync, and Yammer adoption activities Adoption Offer 2 Customer onboards to Office 365 with the Office 365 Onboarding Center and decides to use Adoption Offer funds with a Partner for specific adoption activities. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Customer decision with Adoption Offer: Email Migration Option
4/20/2017 Customer decision with Adoption Offer: Migration Option Plan Onboard Adopt, manage, enhance Adoption Offer Customer purchases offer eligible Office 365 skus 1 Customer 3 Adoption Offer Customer requests MSFT migration Customer is migrated. No partner funding is available 2 Customer onboards to Office 365 with the Office 365 Onboarding Center and decides to use Microsoft Migration option of the Adoption Offer © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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FY15 Adoption Offer – Email Migration Option
Microsoft Office365 4/20/2017 FY15 Adoption Offer – Migration Option Microsoft-provided enhanced onboarding support for eligible customers Mailbox Migration Microsoft will migrate mailboxes from the following source environments Single Exchange organization at Exchange 2003+ Single Lotus Domino environment Single IMAP accessible (i.e. Gmail) environment Single Exchange + Single IMAP, Single Domino + Single IMAP Customer Expectations and Responsibilities Migration schedule and specific mailboxes Client-side migration issue support End user communications Migration of client side data (.pst, local Outlook settings, local contacts) Post migration support Remediation or migration of Lotus Domino applications and application data. Migration of mail that is in databases not based on the standard Lotus Domino mail template. Modifications to the IMAP4 tool for IMAP4 mail systems that are incompatible with the tool. Migration Schedule and Operations Migration will be done on standardized prescheduled 24x5 basis in pre-defined migration time slots with 3 migration time slots per migration day All migrations will use MS cloud-based migration tools Post-migration report for the migration time slot is provided to customer © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Microsoft provided mail migration
Source environment Type of migration Will migrate Will not migrate Exchange 2003 / 2007 / Exchange 2010 / Exchange 2013 Cutover migration From source mailbox s Mailbox Rules Delegates Mailbox contacts Calendar Tasks Public Folders External contacts Mail-enabled users Signature Mailbox dumpster Any that is 25MB or larger Archive data Rights managed or encrypted s Exchange 2003 / 2007 Staged migration Distribution Lists and external contacts with directory synchronization Exchange 2010 & organization Migration with hybrid deployment Public Folders (*)
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Microsoft provided mail migration
Source environment Type of migration Will migrate Will not migrate Lotus Domino Staged Notes Migration From source mailbox s Mailbox contacts Calendar Tasks Signature Mailbox Rules Delegates. .NSF archive files Encrypted Document links Any that is 25MB or larger. Archive data IMAP source Migration using native IMAP tools Rules Delegates Distribution Lists External contacts Mail-enabled users
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Connect with committed customers via lead flow
Microsoft Office 4/20/2017 Connect with committed customers via lead flow Connect every willing customer to a partner Higher customer satisfaction with partner involvement Broad Usage driven by partners © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Connect customer to partner
4/20/2017 Connect customer to partner Plan Onboard Adopt, manage, enhance FastTrack 3 Microsoft involves Partner, offers FastTrack Partner helps with General activities Identity integration Messaging Buys Office 365 1 Customer Data LOB 2 Calls customer to Onboard Microsoft Onboards customer to cloud User accounts created Empty tenant / no data 4 Partner helps customer with adoption, management and enhancement of overall solution © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Resources Drumbeat Ignite ignite.office.com
Sales and marketing Drumbeat drumbeat.office.com Technical Ignite ignite.office.com Other FastTrack & FastTrack portal fasttrack.office.com portal.fasttrack.office.com
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Next Steps Utilize Drive Follow up
4/20/2017 Next Steps Utilize Drive Follow up Utilize FastTrack to get customers onboard quickly Drive usage and adoption using Microsoft adoption offer Follow up with every customer that Microsoft connects you with © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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4/20/2017 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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