4. This is group I have made.

6.  Deleted all the emails we didn’t need to clear out our email.  Then created folders for the emails we would receive e.g. personal stuff, work.  We went on the options button to set up an email signature which said our name and where we worked and number, address.  Then it atomically saved so every time we sent an email it would come up with our signature as well.

7.  The email could contain viruses that can effect your computer or devise which can effect your privet stuff and damage the devise.  The email could be from a fake email that is set up to make you hand over personal information, bank details, to steal your money.  It could contain inappropriate images, text and web links that could damage your devise.  You could get web bugs, mass mailing worms, computer virus, Trojan horse or Malicious Executable.

8.  When someone sends you an email you can add them or save them to your address book, than your computer remembers them add you won't have trouble finding them again. People I have added to my Contact list.

9.  An auto-reply message is a short message that is automatically sent to whoever sends and email to your address. This is commonly used to leave a brief message advising customers that you will not be able to reply to their email for a few days, or as confirmation that you have received their email.

10. Achieve is place where I can store emails that I want to keep but don’t need at the moment on my main page. So I can come back to them later, this makes it easier for me to find different emails that I need.

11. I have created a new label called ICT Work which I have added 3 emails to, this makes it easier to find what you want.

12.  It may be worth first to go open another internet tab to check it isn't just the one web page and re opening the email first, there may be something wrong with the email, company.  If the internet is not working then I would check the connection cable is stable and plugged in properly to the computer and then check to see if it works and I can use the internet.  Then if it still is not work you check with your service provider or if at school tell your teacher to check and they will call in a technician to check the internet.

14. This is a BCC email. The email will be sent to both people but Laura will not know Nicole got the email as well.

15.  First you go to manage folders - write the folder name – crate - click to view folders-green button then you will have clear access to your folders all the time.  You can crate them for your contacts or to store work documents in or have a personal folder so you know where everything is.

16.  Subject is a short summary of an emails contents.

17.  reply is when you say something in response to something/someone has said.

18.  Forward is when you send (a letter or email) on to a further destination e.g. sent forward to a friend

19.  Cc means Carbon copy, It is mostly the email of a secondary recipient who is either less important or needs to see the email for information purposes.

20.  Bcc is a blind carbon copy, the person is copied without anyone knowing.

21.  An attachment is a file that is sent along with an email message.

22.  A signature is a personalized text file, or "footer", attached to the end of an outgoing email message. The Signature feature allows you to automatically add personal contact information, a quote or favourite saying, or anything you'd like to appear at the end of each of your outgoing email messages.

23.  Email etiquette is the way you communicate when using email. They are guidelines that help you to avoid mistakes like offending someone or being offended when you're not meant to. Good email etiquette also includes not sending something you don't want to.

24.  When you receive an email form another person after you have opened it and read it you can either delete the email because you don’t need it anymore or save it and keep the email by putting it one of the files you have created and you can save the person to you email address book so you can contact them in the future and remember there email/name.