1. Case Study

2. 95-8411-2 What’s the Case Study? To lend a degree of realism to policy discussions Derived from an actual organization All presentations must include policy options applicable to case study or other realistic example

3. Scenario Purpose Scenario used for numerous reasons: – Provide a framework for understanding policy – Means for trying out different policy variations – Provides a context for lectures and course discussions Can trace impact of policy decisions through various scenario elements Helps demonstrate complexity of the policy process Fosters an understanding of the need for policy at an enterprise level

4. Who Needs This Policy? Medium size City: Tres Rios, NM – Approx. $200 Million/year tax base – Provides goods and services for residents – 800 Employees – Consists of City Hall, two outlying locations – Customer base is citizens, county government, state government, federal government

5. Who Needs This Policy? (2) Services: – Public Health and Safety Inspections Planning Emergency Response Law Enforcement – Parks and Recreation Facilities Maintenance Activities Planning – Government Town council / Mayor Offices and Boards Tax Office Personnel

6. Facilities City Hall – Located within city center – Supports 600 employees (including police) – Houses primary corporate IT facility – Operates 5 Days/week Maintenance Facility – Located outside city center – Supports 200 employees – Supports a 24/7 operations center – Approximately 10 miles from city hall Parks and Park Facilities – 5 city parks with play areas – 2 Recreation centers, 2 pools Fire and Emergency Response (3)

7. Outsourcing Declining tax base City outsources: – Payroll functions – Janitorial Services – Background investigations on new hires – Temporary clerical services – Certain IT maintenance

8. Management Mayor and City Council (elected) City Staff: CFO, COO, Police Chief, CIO – Services a function of the COO – IT a function of the CIO – Taxation a function of the CFO – Security a function of the Police Chief Elections every 2 years

9. Some Other Factors Changing governance – State initiatives in maintenance and tax realignment – Integration between city and county/state, not always friendly Coordination with local tribe – “Acero” – Managed via federal govt (BIA) – Historically, supportive relationships

10. Your Job Developing and implementing a new IA Policy! – Must be acceptable to corporate senior management – Must be comprehensive – Must ensure the security of critical information – Must be enforceable – Must support city objectives Ask Questions Investigate relevant options (specific to presentation area) Propose security policy – Validate with instructor