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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Cyberoam’s On-Cloud Management Service - Stepup to become an MSSP Unified Threat Management Our Products
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You The Security Reseller’s Dream Grow business with existing expertise and move up in the value chain
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Partner’s revenue today –Margin from appliance sales + subscription sales / renewal Your current business model Selling Cyberoam appliances to customers Cyberoam Reseller Customer # 1Customer # 2 Customer # 3Customer # 4
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You No differentiation from other resellers Non-recurring revenue from the customer No long term relationship with customers Zero revenue support liability to maintain customer relationship Challenges with current business model
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Products moving towards services e.g. Software as a Service Now it’s time for Network Security to move to Services model How to meet the challenges? product Services
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Why become an MSSP?
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Global Managed Security Services (MSS) market : USD 4.5 billion (e.g. MSS market in Europe = USD 2.1 billion (in 2010)) Expected compounded annual growth rate : 14 % Demand of Managed Security Services is on the rise Why get into Managed Security Services business?
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Market opportunities Customers willing to outsource than ever before Looking for both an outsourcer and a strategic partner to help transform their security capabilities
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Drivers for employing Managed Security Services (MSS) Source: Forrester Research
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Become an MSSP with Cyberoam’s On-Cloud Management Service (CCMS) Become an MSSP with Cyberoam’s On-Cloud Management Service (CCMS)
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Objective of Service -Enable Partners to Offer Post-Sale Support to customers Move up the value chain Become Managed Security Service Providers (MSSPs) How will it work? -Cyberoam On-Cloud Management Service portal Cyberoam’s On-Cloud Management Service (CCMS) - Enabling Partners as MSSPs Cyberoam’s On-Cloud Management Service (CCMS) - Enabling Partners as MSSPs
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Cyberoam will provide CCMS infrastructure -Establish data center running managed security services hosted on Cloud -Web portal enabling Cyberoam partners to provide Security Services to their customers -Manage customer account, monitor and manage all the sold appliances using this portal CCMS Portal
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Become an MSSP with CCMS Boston Dubai New York Group: Customer2 Boston Dubai New York Group: Customer1 MSSP Network Customer Appliances Boston Dubai New York Group: Customer3 Convert existing and prospect client opportunities to Managed Security Services (MSS)
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You How it will work?
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Configuration backup Alerts -Subscription expiry alerts -CPU usage alerts, Memory usage alerts, Disk usage alerts -Threat Count Alerts -IPS threat count alerts, web virus count alerts, mail virus count alerts, total virus count alerts, Spam mail count alerts -Unhealthy surfing tips alerts -Appliance Connection Status alerts CCMS Enablement
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Value Added Service for Cyberoam Resellers Service Rendered at No Charge to Partners Launch in: Available as Beta CCMS
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Sales Channel through Partner Portal Distributor Account Appliance 1 Appliance 2 Appliance 3 CCMS Distributor Account Reseller 1 Account Appliance 1 Reseller 1 Account Reseller 2 Account Only managed Cyberoam appliances are reflected in CCMS Integrated with Partner Portal Cyberoam Sales & CCMS Relationship
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You B Corp. - CR Reseller Admin 1 A4 A Corp. - CR Reseller Admin 1 A1A2 Admin 2 A3 ABC Corp. CR Distributor ABC Corp. CR Distributor Admin 1 A1A2 Admin 2 A3A4 CCMS - Master Administrator CCMS - Account Hierarchy
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You CCMS Features & Benefits
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Charge support/services to the customer Differentiate yourself from others Strengthening relationship with Cyberoam and clients Reduced need to visit customer site for any support issue Overall Benefits
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You CCMS Walkthrough
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Approval Email to Partner Review by Elitecore Admin Email received by Elitecore admin Register for CCMS. Accept T&C Partner Registration for CCMS program Login to Partner Portal
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Customer accepts request from Customer Account & makes settings in Cyberoam GUI Email to Customer Managing Partner Network & Inviting Customer to CCMS Select partner team who will manage customer appliances View Customer List. Send request to select customers to take CCMS services View your CCMS Network Login to Partner Portal
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Manage customer appliances Customer Appliance Management by Partner Login to Partner Portal
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You CCMS integrated with Partner Portal
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Accept CCMS T&C to register Note: Pending. To be finalized
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You CCMS Elitecore Administrator screen – Pending requests for CCMS registration CCMS Elitecore Administrator screen – Pending requests for CCMS registration
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You CCMS link on partner portal for CCMS approved partner
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Select partner team who can access CCMS
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You View Customer List
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You View your CCMS Network
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Select & Invite customers to enrol for CCMS
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Enrolment request in Customer MyAccount
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Details of Partner sending CCMS request
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Customer to make changes in GUI for Managed Services Enter live IP address of CCMS
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You CCMS Portal – List of customer appliances to be managed List of Customers CR appliances that have accepted managed services request from Customer My Account
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Q&A If any??
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www.cyberoam.com © Copyright 2012 Elitecore Technologies Pvt. Ltd. All Rights Reserved. Securing You Thank you
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