1. Presentation – Fidel Technologies Agenda What is IT Outsourcing? What IT activities can be outsourced? Benefits of IT Outsourcing Limitations of IT Outsourcing Types of Software Development Methods of deployment Places to Outsource Today ’ s India Fidel Technologies – an Overview Core Skills Alliances Why Fidel?

2. What is IT Outsourcing?  Outsourcing of company ’ s internal IT-related services to third party vendors.

3. What IT activities can be outsourced? Software Development IT Strategy Development Architecture & Solutions Design Project Management Programming Software Testing User Support System Administration Digitalization of Information

4. Benefits of IT Outsourcing Cost Savings Easier Cost Calculation Better Cost Control Reduced Internal Overhead Optimum utilization of resources. Focus on core competence Flexibility - Inexhaustible Human resources Use of extensive external knowledge & skills Competitive Edge More structured approach.

5. Limitations of IT Outsourcing Complex communication Strong dependency on external partners Security risk External knowledge development

6. Types of Software Development New Development Developing new software products. Developing tailor-made applications. Customizing Updating/Upgrading the existing software system to cope up with the new requirements and changes in business process. Maintenance Bug Fixing, Application Administration, Server Administration

7. Methods of deployment Onsite Development done at Customers premises Advantages -Shorter project runtime -Better control -Less cultural problem Disadvantages -Higher Costs -Less flexibility (preparation time) Offshore Development done at external location Advantages -Lower costs -Better control -High Flexibility (Manpower) Disadvantages -Longer project runtime -Less possibility for controls -Cultural issues -Legal constraints

8. Places to Outsource India China Vietnam Malaysia Philippines India Well educated personnel Good communication / Language Skills. Low Development cost Vast IT intelligence

9. Today ’ s India Population of about more than 1,000,000,000 24 spoken languages. More than 500 dialects. Official languages English, Hindi and other language. Important Cities: Mumbai, Pune, Bangalore, Hyderabad, Chennai, Delhi In Nov 99, 17 of worldwide 20 companies that comply with the CMM standard were located in India Total employed professionals in 900 software EOUs: 415,000 Total IT labor force: 439 million Area of expertise: Application maintenance, development, e- Business, packaged software implementation, embedded software, CAD. India remains the offshore country of choice. Biggest English speaking talent pool and the most mature market in terms of IT development.

10. Fidel Technologies – an overview Fidel Technologies Pvt Ltd started its operations in Dec 2001. Office: C-57, Woodlands, Kothrud, Pune, India. Core team of 4 engineers in Pune with a strong team of alliances. Together with our domestic and international alliances the team can be scaled up to around 60 engineers in no time. Main area of business: Technology Consultancy, System Integration, Software Development, Re-Engineering, database development, package/product development.

11. Core Skills - Fidel Open Source Platform RedHat Linux, Apache, php, mySql, PostGreSql Windows Platform Win 2000, Win NT 4.0, ASP 2.0, ASP.Net, Visual Basic 6.0, VB.Net, Microsoft Transaction Server (MTS) Java Platform Java 2.0 SDK, JSP, EJB, Tomcat, Websphere, WebLogic Databases Oracle 9(I), SqlServer 2000 Other Technologies Oracle Developer 6(I), Mobile Phones (Docomo, Jphone, Ezweb), Palm OS Devices, Windows CE devices, Embedded Java devices CAD Technologies AutoCAD, CATIA

12. Alliances Fidel Technologies Japan Istrata Inc, India Ebsolute Technologies

13. Why Fidel? Solutions designed to suit a specific purpose. Speedy Delivery. Cost Effective. A good understanding of market conditions. Bilingual Capability – English,Japanese. Structured Approach, Proven Processes. Equipped with various skill sets. Strong & Stable Alliances.