1. Smart card – A BT perspective Libraries ATM access Catering & Vending Transit University campuses Passports/ID cards Electronics benefits transfer Access Control Electronic purse Schools Payphones/reload Phone Charge card Retail Loyalty Electronic commerce Leisure Parking

2. BT Track record Years of involvement ….. From the BT Payphones phonecard Through the integration of smart card electronic purses (Mondex, VisaCash and Chipknip) into payphones And smart cards into vending machines to SIM applications And currently the evaluation of 3G Java USIMS.

3. Characteristics of BT’s approach BT and trusted partners Open platform for application development Managed & hosted environment To identify a roadmap for continued extensibility & scalability Vendor independent solution

4. External Systems Schematic overview Access & Dynamic Policy Management Web Services Wrapper Support Systems CAMS Business Intelligence Remote Management Tools Development Tools Smart Card Applications School Meals ePurse Library Transport Future Applications IVREmailSMSKioskiDTVWWWWAP Assisted ServiceSelf Service Partners Other Schemes

5. Web services provide language-independent connectivity between applications via XML Use of open standards to avoid tie-up with proprietary technology Future Proofing for migration to ‘Global Platform’ standardisation Seamless changeover to future delivery mechanisms e.g. Mobile Phones, Digital Certs. Features

6. Smartcard Secure Access

7. Current Remote Access services Most remote access services “do it yourself” approach Access methods can be costly Service usually localised (UK only). Tokens generally use synch and reset Passwords are recycled for security. Passwords are often forgotten and require reset. Complicated for the end user to use. No encryption just authentication at sign on. Management of the end user base can be complex

8. System Overview Fulfilment BT Trust Services Certificate Authority

9. System Overview - User experience

10. Smartcard Access Customer Benefits Application independent tunneling via insecure networks Managed service: portal, card fulfillment, capital costs. 24/7 control of all users without complexity. Transparent deployment of PKI based security Reduction in calls and administration Service consolidation to single sign-on & digital signing

11. User Benefits Simpler to log on from home than inside the office No changing passwords to remember

12. Smartcard Access Solution New users added 24/7 via web by the ‘Superuser Certificates come from BT Trustwise (Verisign) The ‘Superuser’ can suspend or delete any user Smartcards are delivered to users, preprinted, preloaded with secure app, digital certificate & private key Works ‘out of the box’ - no browser downloading is required

13. Target markets for Smartcard Access Smartcard Access is initially aimed at: Corporates The higher end of the SME market. Organisations requiring at least 100 end users The typical profile of an end user is Mobile worker ( International and Domestic) Home based worker.

14. Service Development Additional services: Door - proximity office access card Device Services - Device encryption/lockdown Lan - LAN access via smart card

15. How public access solutions can transform your organisation

16. No 10 web site quotation. “using new technology to make government services more useful, accessible, reliable and fast; to increase openness and public participation in government”

17. Smart Cards are... Connecting eGovernment to the citizen. Smart Cards are….. your secure personalised identity, portable yet robust, flexible storage device. A enabling technology for social inclusion. Delivering significant business efficiencies & cost savings. Citizen Centric delivery of services. Enabler for e-Government initiatives

18. Kiosks Get your message across Government Services Entitlement information Help with form filling Public Service information “Call Me” return call service Linked with UK Citizen Card Secure access e-Voting applications.

19. Delivering e-voting solutions for the DTLR. Piloting in Liverpool & Sheffield 2nd May 2002. Smart Card voting. Public voting Kiosks. Mobile voting using SMS on 2G handsets. Telephone voting using IVR technology. Web voting portal. Design, integration & evaluation support. Full hosted service Front end platform hosting in the BAL. BT’s e-Democracy proposition

20. Mobile applications on your handset. Delivered by SIM card applications. Brand extension. Information services. Identity, authentication & access control. Your trusted device for payment. Biometrics Security & identity. Government Asylum card Some other technology on show today…..

21. Some things to think about Feasibility studies & technology road maps are important. Be wary of technology looking for a solution. Look for partners with track record of delivery.

22. For more information contact: John Parkinson BT Ignite Solutions T: +44 (0)7802 920559 F: +44 (0)161 830 9055 john.m.parkinson@bt.com