1. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Agenda 1.Welcome new members 2.Approval of previous minutes 3.Business arising from the minutes 4.Infrastructure upgrades and project updates Wireless N expansion Server infrastructure upgrades Student Life Centre Student Computer Lab One Card expansion to printing and copying AODA compliance 5.Purchasing and inventory 6.2012-13 Projects High Availability infrastructure upgrades DR changes with HA Wireless low signal corrections Blended Learning Group GSS updates Workstation renewal and class room media upgrades 7. Other business

2. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Wireless N Expansion 1.Library - 13 2.SLC - 20 3.DLH + Annex – 36 4.LH – 13 5.Faculty Building – 12 6.Broughdale Hall – 13 7.Wemple – 32 1.Alumni Court – 26 2.TownHouse – 10 3.Wemple - 24 RezNetAdmin

3. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

4. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

5. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Student Life Centre

6. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Student Computer Lab

7. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Student Computer Lab

8. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Computer Workspace

9. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 One Card Printing using PaperCut

10. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

11. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

12. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Web Site AODA Compliance

13. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Agenda 1.Welcome new members 2.Approval of previous minutes 3.Business arising from the minutes 4.Infrastructure upgrades and project updates Wireless N expansion Server infrastructure upgrades Student Life Centre Student Computer Lab One Card expansion to printing and copying AODA compliance 5.Purchasing and inventory 6.2012-13 Projects High Availability infrastructure upgrades DR changes with HA Wireless low signal corrections Blended Learning Group GSS updates Workstation renewal and class room media upgrades 7. Other business

14. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

15. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

16. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

17. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Agenda 1.Welcome new members 2.Approval of previous minutes 3.Business arising from the minutes 4.Infrastructure upgrades and project updates Wireless N expansion Server infrastructure upgrades Student Life Centre Student Computer Lab One Card expansion to printing and copying AODA compliance 5.Purchasing and inventory 6.2012-13 Projects High Availability infrastructure upgrades DR changes with HA Wireless low signal corrections Blended Learning Group GSS updates Workstation renewal and class room media upgrades 7. Other business

18. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014

19. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Server Virtualization Status

20. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Agenda 1.Welcome new members 2.Approval of previous minutes 3.Business arising from the minutes 4.Infrastructure upgrades and project updates College Web Site One Card expansion to printing and copying Student Life Centre Student Computer Lab TruLink controllers Virtualization savings status 5.Purchasing and inventory 6.2012-13 Projects GSS updates - Todd Wireless N expansion Network infrastructure upgrades System upgrades and disaster recovery improvements Workstation renewal and class room media upgrades 7. Other business

21. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Agenda 1.Welcome new members 2.Approval of previous minutes 3.Business arising from the minutes 4.Infrastructure upgrades and project updates College Web Site One Card expansion to printing and copying Student Life Centre Student Computer Lab TruLink controllers Virtualization savings status 5.Purchasing and inventory 6.2012-13 Projects Gss updates Wireless N expansion Network infrastructure upgrades System upgrades and disaster recovery improvements Workstation renewal and class room media upgrades 7. Other business

22. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Agenda 1.Welcome new members 2.Approval of previous minutes 3.Business arising from the minutes 4.Infrastructure upgrades and project updates College Web Site One Card expansion to printing and copying Student Life Centre Student Computer Lab TruLink controllers Virtualization savings status 5.Purchasing and inventory 6.2012-13 Projects Gss updates Wireless N expansion Network infrastructure upgrades System upgrades and disaster recovery improvements Workstation renewal and class room media upgrades 7. Other business

23. Information Technology Services CITC Meeting – February 15, 2012 Information Technology Services February 24, 2014 Wireless N Expansion

24. Information Technology Services CITC Meeting – February 15, 2012 Infrastructure Updates 1.Upgraded electrical service to server room 2.Additonal cooling in server room 3.Generator 4.Uninteruptable Power Supply 5.1Gb fiber connection to servers

25. Information Technology Services CITC Meeting – February 15, 2012 Infrastructure Updates

26. Information Technology Services CITC Meeting – February 15, 2012 College Workstation Upgrades

27. Information Technology Services CITC Meeting – February 15, 2012 Campus Print Stations

28. Information Technology Services CITC Meeting – February 15, 2012 Security Cameras

29. Information Technology Services CITC Meeting – February 15, 2012 One Login

30. Information Technology Services CITC Meeting – February 15, 2012 Class Room Presentation Equipment

31. Information Technology Services CITC Meeting – February 15, 2012 Cisco WebEx

32. Information Technology Services CITC Meeting – February 15, 2012

33. Information Technology Services CITC Meeting – February 15, 2012 Wireless Upgrades

34. Information Technology Services CITC Meeting – February 15, 2012 New Server Deployment

35. Information Technology Services CITC Meeting – February 15, 2012 OneCard Rollout

36. Information Technology Services CITC Meeting – February 15, 2012 Virtualization Project Central file server SPSS remote/licensing server Exchange Mail server Active Directory server BlackBerry Enterprise server ITC print server iCal server Navision server Raisor’s Edge server Surveillance camera server KUC Web servers (3) SQL server KC.net application server OneWeb server OneCard server Parking gate server Honeywell HVAC server Chubb security server Ricoh Laserfiche server Bell phone system server

37. Information Technology Services CITC Meeting – February 15, 2012 Virtualization Project Less floor/rack space Reduced power consumption Requires less cooling More efficient utilization Central management Virtual server migration Higher availability Excellent test environment The advantages of virtualization:

38. Information Technology Services CITC Meeting – February 15, 2012 ITS Renovations

39. Information Technology Services CITC Meeting – February 15, 2012 8. Staff requirements with OneCard expansion 9. 2012-13 projects OneCard expansion to parking and copying Student Computer Lab Network infrastructure plans Workstation renewal and class room media upgrades Wireless New College web site 10. Other business Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Infrastructure upgrades and project updates 5. Results of ITS summer 2011 renovations 6. Purchasing and inventory 7. Student Life Centre

40. Information Technology Services CITC Meeting – February 15, 2012 Student Computer Lab

41. Information Technology Services CITC Meeting – February 15, 2012 8. Staff requirements with OneCard expansion 9. 2012-13 projects OneCard expansion to parking and copying Student Computer Lab Network infrastructure plans Workstation renewal and class room media upgrades Wireless New College web site 10. Other business Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Infrastructure upgrades and project updates 5. Results of ITS summer 2011 renovations 6. Purchasing and inventory 7. Student Life Centre

42. Information Technology Services

44. CITC Meeting – February 15, 2012 Infrastructure and Project Updates 1.Infrastructure updates – new electrical service,cooling,generator,UPS,1Gb fiber to servers 2.Power outlets in cafeteria, east wing, class rooms 3. Office workstation upgrades 4. Upgrades to campus print stations 5. Completion of 3 year security camera rollout, new monitoring software 6. One login initiative, expansion of AD, onboarding database 7. 15 new projectors, HDMI capability 8. Cisco WebEx videoconferencing 9. Implemented live streaming of events 10. New HD TV’s in cafeteria 11. Changes to instructional and public computer labs 12. New server deployments – Chubb security, Ricoh LaserFiche, Heartland 13. Wireless upgrades – antenna alterations, seminary installation, move to N 14. OneCard rollout 15. Virtualization project 16. ITS office renovations

45. Information Technology Services CITC Meeting – February 1, 2011 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Infrastructure updates 5. Purchasing and inventory 6. ITS physical changes 7. Staffing 8. Upcoming projects 9. Other business

46. Information Technology Services CITC Meeting – February 1, 2011 ITS Physical Changes Switch instructional and public labs Use lab employees more constructively if located in ITS area Public lab use dropping W143 lab is nicer for faculty and has much newer workstations Redesign ITS office layout Larger reception area needed to accommodate users with laptops Service area very crowded with poor work-flow and little storage No meeting area for demonstration or 1 on 1 content meetings

47. Information Technology Services CITC Meeting – February 1, 2011 W143 Computer Lab

48. Information Technology Services CITC Meeting – February 1, 2011 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Infrastructure updates 5. Purchasing and inventory 6. ITS physical changes 7. Staffing 8. Upcoming projects 9. Other business

49. Information Technology Services CITC Meeting – February 1, 2011 ITS Staff Complement Work Requests up by X% Technology and network resource increases Faculty assistance with class room presentation and on-line technology Additional demands from projects (One Card …)

50. Information Technology Services CITC Meeting – February 1, 2011 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Infrastructure updates 5. Purchasing and inventory 6. ITS physical changes 7. Staffing 8. Upcoming projects 9. Other business

51. Information Technology Services CITC Meeting – February 1, 2011 Upcoming Projects 1.UPS and stand-by power 2.One Card project – outline advantages 3.Additional WiFi coverage 4.Storage uprades 5.AD changes 6.Mobile applications and Web Site 7.Food services / Tim Horton’s POS 8.HVAC system 9.SPSS remote access system 10.Psychology lab upgrades 11. Liaison Schedule / School database system for Registrar* 12. Student Portal** (announcement likely too early) 13. GSS Spreadsheet** (“) 14.Professor rating system** (“)

52. Information Technology Services CITC Meeting – February 1, 2011 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Infrastructure updates 5. Purchasing and inventory 6. ITS physical changes 7. Staffing 8. Upcoming projects 9. Other business

53. Information Technology Services

54. CITC Meeting – February 4, 2010

55. Information Technology Services CITC Meeting – February 4, 2010 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Fiber link to Broughdale Hall 5. Computer lab use statistics 6. Learning Technologies Consultant Position 7. Increased demand for wireless network access 8. Upcoming projects CPU replacements VBB monitor replacement and Adobe Flex upgrade Web site redesign – new Content Management System – formation of ad hoc committee 9. Other business

56. Information Technology Services CITC Meeting – February 4, 2010

57. Information Technology Services CITC Meeting – February 4, 2010 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Fiber link to Broughdale Hall 5. Computer lab use statistics 6. Learning Technologies Consultant Position 7. Increased demand for wireless network access 8. Upcoming projects CPU replacements VBB monitor replacement and Adobe Flex upgrade Web site redesign – new Content Management System – formation of ad hoc committee 9. Other business

58. Information Technology Services CITC Meeting – February 4, 2010 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. Fiber link to Broughdale Hall 5. Computer lab use statistics 6. Learning Technologies Consultant Position 7. Increased demand for wireless network access 8. Upcoming projects CPU replacements VBB monitor replacement and Adobe Flex upgrade Web site redesign – new Content Management System – formation of ad hoc committee 9. Other business

59. RF connection from Wemple to Robarts Research Institute

60. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business New web site Redundant connection Broughdale Hall Security cameras Newsletter SW database project GSS updates Fee balances added to SPS

61. Broughdale Hall

62. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business New web site Redundant connection Broughdale Hall Security cameras Newsletter SW database project GSS updates Fee balances added to SPS

63. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business Instruction room renovations Equipment needs Student Computer Lab

64. W143 Public Computer Lab

65. Library Instruction Room Library Instruction Room - modified

66. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business David Thuss

67. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business Phase 1 – College Committees Phase 2 – Operational Groups Phase 3 – Document Management

68. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business

69. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business

70. Information Technology Services CITC Meeting – February 11, 2009 Agenda 1. Welcome new members 2. Approval of previous minutes 3. Business arising from the minutes 4. ITS Updates 5. Library workstation expansion plans 6. Teaching Resources working group 7. Paperless College project 8. Other business

71. Network Infrastructure King’s now has 872 registered network nodes 90 computer lab workstations 325 residence workstations Over 400 faculty and administration systems Support for all hardware and software on these workstations is the job of two people Information Technology Services ITC Meeting – November 1, 2004

72. Information Technology Services ITC Meeting – November 1, 2004 Network Resources FS2 file storage FS1 Divace file server KC.NET web server iCal calendar server DNS server DHCP server HVAC server Security server Razor’s Edge server FileMakerPro server ITS Servers at King’s

73. Work Order Demonstration Information Technology Services ITC Meeting – November 1, 2004 URL: www.kingscollege.net/its_wr/ Work Order DatabaseDatabase

74. Information Technology Services

75. Instructional Media Services Instructional Media Requests Providing LCD projectors and computers for PowerPoint, Corel Presentations and Web Presentations are most common Other tasks such as video editing, format conversions, optical slide production or equipment maintenance are not included Total LCD requests in 2002-2003 were 2460. In 2003-2004 requests were 4006, and increase of over 60% As the number of users and the quantity of equipment increases, so does the need for instruction and maintenance Information Technology Services ITC Meeting – November 1, 2004

76. ITS Staff at UWO Social Science at UWO 100 computer lab workstations Additional labs in related disciplines (Geography, History etc.) have their own support staff IT staff responsible only for the academic needs of the department 900 network devices Information Technology Services ITC Meeting – November 1, 2004 LocationIT Staff Arts4 Althouse12 Engineering7 FIMS4 Social Science11 Huron½ Brescia0