1. 1 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov In-Progress Monitoring and Inspecting QUALITY CONTROL INSPECTOR WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012

2. 2 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Learning Objectives By attending this session, participants will be able to: Explain the benefits of performing in-progress inspections and who performs them. Verify appropriate measures are being installed correctly. Describe the importance of ensuring safe work practices are being observed. Discuss the need to ensure equipment is up to date, inspected, and functioning properly. IN-PROGRESS MONITORING AND INSPECTING

3. 3 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov In-Progress Monitoring & Inspecting A monitor or inspector arrives on a job site while the weatherization installers are on the same site performing their assigned duties. The inspector may test equipment and make suggestions but will not perform work. Who conducts in-progress monitoring and inspections? Local agency WAP inspectors Grantee WAP monitors DOE WAP project officers IN-PROGRESS MONITORING AND INSPECTING Photo courtesy of US Dept. of Energy

4. 4 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Opportunity to discuss and finalize work scope Ensures equipment is functional Ensures program policies and procedures are followed Prepares the agency for inspection visits by grantee or federal monitors Opportunity to become familiar with day-to-day field operations Reasons to Inspect In-Progress Units IN-PROGRESS MONITORING AND INSPECTING

5. 5 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Ensures appropriate measures are installed correctly Helps reduce call-backs o Saves time o Increases productivity o Increases contractor profit potential Verifies auditors and installers are in sync Ensures the client is satisfied with the progress of the work Spot Checks of In-Progress Units IN-PROGRESS MONITORING AND INSPECTING

6. 6 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Discuss and Finalize Work Scope Review Auditor’s Report Discuss best methods of handling difficult situations Identify opportunities missed by auditor Discussing what you expect based on the work order will help installers get it right the first time. IN-PROGRESS MONITORING AND INSPECTING

7. 7 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Program Policies and Procedures Monitors/Inspectors: Verify installers are planning to install weatherization measures recommended by the audit or priority list. Ensure health and safety protocol is being followed. Verify installers have the requisite resources with them on-site. o Weatherization field guides o Weatherization best practices manuals Photo courtesy of New Mexico Housing IN-PROGRESS MONITORING AND INSPECTING

8. 8 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Measures are Performed/Installed Correctly A monitor/inspector can observe a worker’s: Thoroughness. Speed. Consistency across projects. Photo courtesy of NRCERT IN-PROGRESS MONITORING AND INSPECTING

9. 9 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Identify Training Needs A monitor can get a good sense of work quality issues in the field. If a monitor observes inconsistency across a grantee’s service territory, s/he can make training recommendations to help installers: o Adopt best practices for installation. o Switch to more appropriate materials. o Perform specific diagnostic tests. By noting deficiencies in the field, a monitor can recommend targeted trainings. IN-PROGRESS MONITORING AND INSPECTING

10. 10 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Testing the Equipment Insulation Blower Machine Pressure test (to ensure dense pack capability) Examine hoses for cracks and blockage points Combustion Safety Equipment Properly calibrated (date of last calibration) Not antiquated Blower Door Apparatus Properly calibrated (date of last calibration) Appropriate number of rings available Appropriate hoses present and intact Digital manometer preferred (with functional cruise control) Monitors/inspectors may inspect and test the following while on-site (although not required). IN-PROGRESS MONITORING AND INSPECTING

11. 11 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov On-Site Insulation Blower Pressure Inspection Photo courtesy of the US Department of Energy IN-PROGRESS MONITORING AND INSPECTING

12. 12 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Note: Are workers practicing lead- safe weatherization (LSW)? Is an EPA-certified renovator on site? Are installers adequately trained and carrying the proper safety equipment to job sites? o Are they wearing the proper safety gear? o Is equipment functioning properly? Health and Safety Protocols Photo courtesy of WW Governor’s Office of Economic Opportunity IN-PROGRESS MONITORING AND INSPECTING

13. 13 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Personal Protective Equipment In-progress monitoring and inspecting can verify the presence and correct use of: For Workers Tyvek TM suits Gloves Respirators Booties Steel-toed boots For the Job Site Poly tarp Wet spray applicator Hazard tape and signage Accurate MSDS First aid Kit Photo courtesy of the US Department of Energy IN-PROGRESS MONITORING AND INSPECTING

14. 14 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov EPA-Certified Renovator They verify that a certified renovator is assigned to a particular job site. They verify the certified renovator is associated with a qualified firm. Monitors can ensure auditors, monitors, crew members, and contractors have attained EPA-certified renovator status. IN-PROGRESS MONITORING AND INSPECTING

15. 15 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Choose a minimum in-progress inspection rate. Increase the frequency of inspections with technical staff. Continue to spot check jobs. Hold regular meetings with field staff. Educate yourself to all aspects of field operations. Recommended Minimum In- Progress Inspections IN-PROGRESS MONITORING AND INSPECTING

16. 16 | WEATHERIZATION ASSISTANCE PROGRAM STANDARDIZED CURRICULUM – September 2012 eere.energy.gov Summary Inspectors should: Choose a minimum in-progress inspection rate. Hold regularly scheduled meetings with field staff. Educate themselves to all aspects of field operations. Ensure equipment is functional and up to date. Ensure program policies and procedures are followed. Ensure appropriate measures are installed correctly. Reduce call-backs and identify training needs. IN-PROGRESS MONITORING AND INSPECTING