1. Ariba Contract Management On Premise Town Hall Jeremy Reeves, Senior Manager April 2012 © 2012 Ariba, Inc. All rights reserved. CS

2. Disciplined Innovation Approach Combining all customer experience into the journey Functionality and usability testing Early access programs and design partnerships Connect connect.ariba.com On-site customer visits Feature surveys Advisory councils and user groups © 2012 Ariba, Inc. All rights reserved. Ariba Exchange exchange.ariba.com Single Code Base 9s5 9r1 Future Releases 8.2.2 On-Premise On-Demand Innovation Options… 10s1 11s Series 12s Series 2

3. Ariba Planning – Where it all starts 3 The overall goal for all planning processes is to maximum the return for customers and Ariba. © 2012 Ariba, Inc. All rights reserved.

4. Ariba Planning Processes 4 On-Demand Quarterly releases On-Premise Every 18+ months © 2012 Ariba, Inc. All rights reserved. On-Demand 5-8 week Service Pack On-Premise 8 week Service Packs

5. On-Premise Innovation Service Packs  8-10 week cadence  Support for a Service Pack for one year after General Availability  Includes enhancements through 2012 Point Releases  First one Q1 2014  18-month cadence  Once delivered, – Service Packs focused on stability, quality Network (s3) Releases  Every nine months © 2012 Ariba, Inc. All rights reserved. 5

6. On-Premise Service Packs Prior to 2011Now Cadence Every 8-10 weeksSame Service Pack Support Support 2 Service Packs (4 months) Support 6 Service Packs (12 months) Content Mostly S1 Defects, performance, certifications. Some straightforward features. Once another innovation vehicle is available, separate enhancements from defects Documentation & Notifications Some new improvements based upon customer feedback. Technically focused Improved Connect Improved Release Notes ♦ Business focused ♦ Advance Notice of Next SP Contents Hot-Fix notifications Improved Sizing Guide* Safe Customization Guide* © 2012 Ariba, Inc. All rights reserved. 6 * End 2012 / Early 2013

7. Approved and Nominated ERs SPApproved / deliveredNominated SP19 Collaborative Requisitioning: Quick Enablement Invoice Reconciliation via Email Approvals SP20 Ability to Cancel PCO if Pcard Expired Better Pcard Composition Support Word 2010 for Contracts Browser Certifications: FF7, IE9, Safari 5 Custom date Confoguration SP21 Support Office 2010 Database Certification: Oracle 11gR2 SP22 Websphere 8 on AIX 6 (Java 6) Database Certification: DB2 9.7 existing platforms SP23 Websphere 8 on existing Platforms Weblogic 10mp3 on existing Platforms SP24 Websphere 8 on RHEL Notes: New recent requests: AIX 7, RHEL 6 7 © 2012 Ariba, Inc. All rights reserved.

8. Innovation Planning Requirements Gathering Ongoing Discussion, Prioritization, and Selection Requirements Clarification & Estimation Build Test Validate Readiness Release June 2012 Dec 2011 Q1 2014 Jan 2013 Q4 2013 Prioritize Process 8 © 2012 Ariba, Inc. All rights reserved. Service Pack Innovation

9. Candidate 9r2 Upstream Features Cross Product  Multi-fact Reporting  Email Reporting  Workspace Message Board  Workspace Audit Trail  Advanced Approval Rules UI  Dynamic Team Member Rules Sourcing  Advanced Discovery Integration  Event Pre-requisites  Enable/Disable Bidder Agreement  Conditional Content (in events and profiles)  Buyer-created offline Excel Bid Sheet 9 © 2012 Ariba, Inc. All rights reserved.

10. Upstream – Cross-Product Candidates FeatureDescription Multi-fact ReportingThe new multi-fact feature will allow reporting users to create more meaningful detail level reports by allowing content from multiple tables to be joined together based on defined keys. Additional features include, new intelligent UI to improve usability when creating multi-fact reports and left-outer join support. Email ReportingAllows the user to schedule reports to run in background. Results from the background execution can also be emailed to multiple users. Workspace Message BoardAbility to send an email from outlook, yahoo, etc directly to the workspace/project (all project types, contracts, sourcing, SIPM). We will scrape the email contents and log in the workspace including documents. This is useful for tracking offline email activity and storing in the project Workspace Audit TrailProvides an audit trail of all activities in the projects (Contract, sourcing, SIPM) such as a task being added, project being changed/edited, team member being deleted..etc Advanced Approval Rules UIConfigurable approval rules provide an easy-to-use, graphical, browser-based management of all aspects of approval process creation and deployment. For each type of approvable document (also referred to as an approvable), you can build a flow diagram of approval rules, defining the conditions and actions for each rule. You can then test the approval process by previewing approval flows generated for selected test approvables. Dynamic Team Member RulesThe feature allows the administrator to dynamically assign team members to a project based upon rules. 10 © 2012 Ariba, Inc. All rights reserved.

11. We Want Your Feedback and Ideas How You Can Get Involved: Participate in the On-Premise User Groups. An Ariba Solution Manager will be there to collect your feedback Volunteer to provide feedback and share your ideas to the Solution Manager for your product Get involved on exchange.ariba.com The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requestshttp://connect.ariba.com/ Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback 11 © 2012 Ariba, Inc. All rights reserved.

12. 12 Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. 1. Product is ready 2. Ariba is ready 3. Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

13. Don’t Miss the General Session Panel Today at 5:15 p.m. © 2012 Ariba, Inc. All rights reserved. 13 Sustainable Supply Chains through Vested Trading Partner Relationships  Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.  5:15 p.m. – 6:00 p.m. – Florentine III and IV