1. Version 2.0 for Office 365

2. Day 1 Administering Office 365 Day 2 Administering Office 365 Office 365 Overview & InfrastructureAdministering Lync Online Office 365 User ManagementAdministering SharePoint Online Office 365 DirSync, Single Sign-On & ADFSExchange Online Basic Management MEAL BREAK Exchange Online Deployment & Migration Exchange Security & Protection Exchange Online Archiving & Compliance

3. Lync Online Overview System Requirements DNS & Network Settings Lync Online Configuration Setup—Domain Federation, Public IM, Dial In Conferencing

5. Instant Messaging and Presence Audio, Video, Web conferencing Voice & PBX Replace Hosted communications service that  connects people anytime and from virtually anywhere  gives users access to  Presence  instant messaging  audio and video calling  rich online meetings  extensive web conferencing capabilities.

6. Instant Messaging Presence Lync-to-Lync Audio and Video Calls File Transfer Distribution Lists External Connectivity (Federation) IM Security Online Meetings

7. Know whether others are available to communicate Presence and click-to-communicate from Microsoft Office Outlook, SharePoint & Outlook Web App. A rich, immersive online meeting experience. Collaborate within SharePoint sites Communicate with other organizations running Lync Communicate with Skype contacts Reduce costs

8.  Offered with ALL Office 365 Business Suites/Bundles  Office 365 Small Business & Small Business Premium  Office 365 Midsize Business  Office 365 Enterprise Plans (E1, E3, E4*)  Offered as a standalone subscription service  Office 365 Lync Online

9. Lync user can only be ‘homed’ on-premises or online (can’t split IM/conferencing/voice)

10.  Rich Presence  Instant Messaging  PC-to-PC audio/video calling  GAL/skill search in SharePoint  Activity Feed  Click-to-communicate in Office  Federation with Lync Server/Lync Online  Federation with Skype  Lync for Mac  Lync Web app for IM/Presence  Mobile phone clients Enterprise IM & PC-to-PC Audio/Video

11.  Multiparty (3+) PC-Audio/Video  Ad-hoc collaboration  Desktop Sharing  Application Sharing  Online meetings  Rich and web clients  Integrated PSTN audio conferencing via partners Conferencing Lync Online replaces Live Meeting as the conferencing solution Live Meeting Service available for existing customers during transition to Lync Lync Online replaces Live Meeting as the conferencing solution Live Meeting Service available for existing customers during transition to Lync

12.  Call landline phones and mobiles (PC-to-PSTN)  Forward, transfer  Simultaneously ring another number  Exchange Voice Mail Integration Voice (Dial Tone) Requires separate service from a Telco partner to connect to the public phone network (Phone numbers, PSTN termination)

13.  Branch office appliance  Fax and analog devices  Automatic E911  Call Admission Control  Existing telephony integration  Call Park, Hunt Groups Telephony Infrastructure Cloud/on-premises co-existence options: Lync Server integrates with Exchange Online for voice mail in the cloud Splitting groups of Lync users between Lync Server and Lync Online available Requires Office 365 Enterprise E4 Plan for full voice-enabled users Cloud/on-premises co-existence options: Lync Server integrates with Exchange Online for voice mail in the cloud Splitting groups of Lync users between Lync Server and Lync Online available Requires Office 365 Enterprise E4 Plan for full voice-enabled users

14. Reference - http://technet.microsoft.com/en-us/library/jj822176.aspxhttp://technet.microsoft.com/en-us/library/jj822176.aspx What’s New:  Clean look with Quick Lync bar  Shared notes  Improved mobility (clients)  Tabbed conversations Clients  Lync Client  Lync Basic Client  Lync Windows Store App  Lync for Mac 2011  Lync for Mobile Clients  Lync Web App Client  Communicator for Mac 2011

15. Easily find and connect with others  Find and communicate with the right person  Connect with your social network  Connect with context  Have multiple conversations with reduced clutter

16. Advanced features make locating a person easy, even when you don’t have their name  Get search results that find the right person  Search more than just names  See where people are with real-time location capabilities

19. Lync lets you set the stage and keeps you in control  The presenter controls the stage  Content is king (when present)  Presenters are informed and in control  Social context is important; know who is “in the room” and who is making changes

20. Windows Phone 7iPhoneAndroid Reference - http://technet.microsoft.com/en-us/library/hh691004.aspxhttp://technet.microsoft.com/en-us/library/hh691004.aspx

22. Online meetings are essential part of your workflow Schedule most common meeting types with the fewest clicks Bring join to the user, rather than taking the user to join Reinforce that participants are ready and able to participate Keep the experience simple and expand as the meeting expands

23. Scheduling Lync meetings is done through Outlook using the Lync Outlook plug-in Outlook delegation supported for scheduling online meetings

24. Access via https://sched.lync.comhttps://sched.lync.com  Web-based meeting management tool for users who don’t have access to Microsoft Outlook, or are using a non-Windows OS Send invitations with iCalendar Send invitations by using your email program  Copy/Paste Reference http://office.microsoft.com/en-001/communicator-help/lync-web-scheduler-HA103466460.aspx?CTT=5&origin=HA102827058

25. With Lync  Click Join Lync meeting  Select an audio option in Join Meeting Audio window Without Lync  Join by Lync Web App  Automatically opens from computers without Lync  Auto-connects to the meeting after install of Lync Web App plugin Audio Only  Dial in with a phone  When call-in details are available Reference - http://office.microsoft.com/en-001/lync-help/join-a-lync-meeting-HA102828887.aspx http://office.microsoft.com/en-001/lync-help/join-a-lync-meeting-HA102828887.aspx

26. Who Gets In Directly?What HappensRecommended When… Only me, the meeting organizer You are the only one who gets into the meeting directly. Everyone else has to wait until admitted. You have a high security meeting and confidential information. People I invite from my company Only people who were invited can join the meeting directly. Everyone else has to wait until admitted. You’re discussing confidential information, and want to only allow specific people to join. Anyone from my organization Anyone from your company can get in to the meeting directly, even if not invited. You don’t have external participants and you are not discussing confidential information. Anyone (no restrictions) Anyone who has access to the meeting link gets in to the meeting directly. You’re inviting outside participants and you’re not discussing confidential information. Reference - http://office.microsoft.com/en-us/these-people-dont-have-to-wait-in-the-lobby-HA102835462.aspx http://office.microsoft.com/en-us/these-people-dont-have-to-wait-in-the-lobby-HA102835462.aspx Note Don’t forget to also check or un-check the options for people who call in: Callers get in directly - People who call in with a phone get connected directly. Announce when people enter or leave - Everyone can hear the names as people come and go. Not recommended for large meetings

28. Lync Online Overview System Requirements DNS & Network Settings Lync Online Configuration Setup—Domain Federation, Public IM, Dial In Conferencing

29. System componentMinimum requirement Operating System Windows 8 Windows 7 Windows Server 2008 R2 with latest Service Pack Browser Windows Internet Explorer 10 Internet Browser Windows Internet Explorer 9 Internet Browser Windows Internet Explorer 8 Internet Browser Windows Internet Explorer 7 Internet Browser Mozilla Firefox web browser Microsoft Office Integration Outlook 2013 messaging and collaboration client Outlook 2010 messaging and collaboration client Computer/processorIntel Pentium 4, AMD Athlon 64, or equivalent Graphics hardware Support for Microsoft DirectX 9 application programming interface 128 megabytes (MB) of graphics memory (minimum); Windows Display Driver Model driver; Pixel Shader 2.0 in hardware; 32 bits per pixel Display resolution1024x768 Memory2 gigabytes (GB) of RAM http://technet.microsoft.com/en-us/library/gg425865.aspx

30. System component Minimum requirement Data & Voice Minimum 1.6 gigahertz (GHz) or faster processor. We recommend 2.0 gigahertz (32-bit or 64- bit). Telephony Microphone and speakers, headset with microphone, or equivalent device Recommended: devices with the “Optimized for Microsoft Lync” logo Video source USB 2.0 video camera Polycom CX5000 HD device (RoundTable device) Video Hardware accelerated H.264 decoding using DirectX Video Acceleration (DXVA) Graphics card must support DirectX 9.0 and must expose the DXVA2_ModeH264_VLD_NoFGT decoding mode. The latest graphics card driver must be installed. Hardware accelerated H.264 encoding: Chipset Requirements Intel: 2 nd & 3 rd Generation Intel HD Graphics 2000, 2500, 3000, and 4000 chipsets (or later) with integrated hardware video encoders. Installation the Intel HD Graphics driver 15.28.9.2884 or the latest driver containing the following is required: Display driver 9.17.10.2884 or the latest driver Hardware media foundation transform (HMFT) version 3.12.10.31 or the latest HMFT AMD AMD Video Codec Engine, which is available in several discrete graphics cards and in integrated accelerated processing units of AMD A-Series Accelerated Processors. The AMD Video Codec Engine driver 9.12.0.0 or higher must be installed. Hardware accelerated H.264 encoding: Camera Requirements USB video cameras with integrated H.264 hardware encoder that conforms to the USB Video Class (UVC) specification version 1.5. http://technet.microsoft.com/en-us/library/jj688132.aspx

31. Allow outgoing connections to *.microsoftonline.com Allow outgoing connections to *.outlook.com Allow outgoing connections to *.lync.com Set the HTTP/SSL time out value to 8 (eight) hours PortProtocolDirectionUsage 443STUN/TCPOutboundAudio, video, and application sharing sessions 443PSOM/TLSOutboundData sharing sessions 3478STUN/UDPOutboundAudio and video sessions 50000-59999RTP/UDPOutboundAudio and video sessions

32. Lync Online Overview System Requirements DNS & Network Settings Lync Online Configuration Setup—Domain Federation, Public IM, Dial In Conferencing

33. CNAME Records SRV Records TypeHost nameDestinationTTL CNAMEsip.yourDomainName.comsipdir.online.lync.com1 hour CNAMElyncdiscover.yourDomainName.comwebdir.online.lync.com1 hour TypeServiceProtocolPortWeightPriorityTTLNameTarget SRV_sip_tls44311001 houryourDomainName.comsipdir.online.lync.com SRV_sipfederationtls_tcp506111001 houryourDomainName.comsipfed.online.lync.com Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspxhttp://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx

34. TypeHost nameDestinationTTL CNAMEsip.yourDomainName.comsipdir.online.lync.com1 hour CNAMElyncdiscoverinternal.yourDomainName.comwebdir.online.lync.com1 hour TypeServiceProtocolPortWeightPriorityTTLNameTarget SRV_sip_tls44311001 houryourDomainName.comsipdir.online.lync.com Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspxhttp://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx

35. PortProtocolDirectionUsage 443STUN/TCPOutboundAudio, video, and application sharing sessionsapplication 443PSOM/TLSOutboundData sharing sessions 3478STUN/UDPOutboundAudio and video sessions 5223TCPOutboundLync Mobile push notifications 50000-59999RTP/UDPOutboundAudio and video sessions Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspxhttp://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx

36. Allow outgoing connections to *.microsoftonline.com Allow outgoing connections to *.outlook.com Allow outgoing connections to *.lync.com Add a firewall entry for the Microsoft Online Services Sign-in Assistant, msoidsvc.exe. Set the HTTP/SSL time out value to 8 (eight) hours Reference - http://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspxhttp://onlinehelp.microsoft.com/en-in/office365-enterprises/hh416761.aspx

38. http://trippdb3.online.lync.com/ Test environment for ideal Lync Online client operation

39. Lync Online Overview System Requirements DNS & Network Settings Lync Online Configuration Setup—Domain Federation, Public IM, Dial In Conferencing

40. Assign Licenses for Lync Online Lync Users

41. PC or Mac  Office 365 Admin Center Phone & Tablet  Office 365 Admin Center  Windows Phone Marketplace  Android marketplace  Apple App Store https://portal.microsoftonline.com/OLS/mysoftware.aspx

42. Manage: Lync Users  Lync meeting options Organization Settings External Communications Dial-in conferencing Meeting Invitation Settings

44. Assign licenses Lync Client & Desktop Setup Lync Admin Center navigation Change Lync user settings

45. Lync Online Overview System Requirements DNS & Network Settings Lync Online Configuration Setup—Domain Federation, Public IM, Dial In Conferencing

46. Supported Modalities IM and Presence Lync-to-Lync Audio & Video Lync Online tenants (other companies using Office 365and Lync Online) Yes Lync Server 2010, OCS 2007 and OCS 2007 R2 (on-premises) Yes SkypeYes http://technet.microsoft.com/en-us/library/dn194473.aspx

47. Block federation with all domains except those I allow Disable federation Lync Online Public Instant messaging Connectivity  PIC lets organizations collaborate with Windows Live and MSN messenger users  PIC is currently unavailable for O365 for professional and small businesses

48. Communicate with Skype and other Lync-enabled users  On-premise Lync or other Lync Online environments

49. Allows users to join audio conferences (or the audio part of a video conference) by dialing a phone number  Dial-in conferencing provided via 3 rd -party suppliers (i.e. PGI, BT, InterCall) Dial-in conferencing Set up:  Contact audio conferencing provider for dial-in numbers, conference codes, and personal identification numbers, or PINs  Add the dial-in numbers and conference codes to the user settings of your meeting organizers, conference call leaders, and users of Lync for mobile devices  Provide each user with his or her PIN—the PIN may be required to join the audio portion of the meeting as a leader, or meeting organizer

50. Dial-in audio conferencing settings Audio/video External settings

51. Import an updated dial-in conferencing user list

52. Lync Online Service Description  http://technet.microsoft.com/en-us/library/jj822172.aspx http://technet.microsoft.com/en-us/library/jj822172.aspx Lync Network Requirements  http://onlinehelp.microsoft.com/en-in/office365- enterprises/hh416761.aspx http://onlinehelp.microsoft.com/en-in/office365- enterprises/hh416761.aspx Lync TRIPP tool  http://trippdb3.online.lync.com/ http://trippdb3.online.lync.com/ Lync Federation  http://technet.microsoft.com/en-us/library/dn194473.aspx http://technet.microsoft.com/en-us/library/dn194473.aspx Lync Clients  http://technet.microsoft.com/en-us/library/jj822176.aspx http://technet.microsoft.com/en-us/library/jj822176.aspx