1. Enterprise Business Solution (EBS)
ALA Commissary Roundtable, April 30, 2015
Mr. Robert Comer
Director, Program Management Office

2. Agenda Introductions Mr. Bob Comer, DeCA EBS Program Executive Officer
EBS Overview Mr. Grayson Moore, NCR Global Account Manager
EBS Increment 1 – Merchandising Suite (Part I)
Ms. Tammy Weant, NCR Vice President – Product Development
Power HQ and Vendor Portal
Category Analyzer & Bill Back Manager
Mr. Kent Smith, Galleria Vice President – Business Development
c. Planogramming
EBS Increment 2 – Merchandising Suite (Part II)
EBS Increment 3 – Store & Sales Channel; Customer & Marketing Suites
Mr. Grayson Moore, NCR Global Account Manager

3. DeCA Enterprise Business Solution (EBS)
NCR Merchandising Suite
NCR Store & Sales Channel Suite
DeCA Enterprise Business Solution (EBS)
DeCA EBS Increments
EBS Increment 1
EBS Increment 2
EBS Increment 3
EBS Increment 4
Item & Assortment Management
Purchasing & Supplier Management
Vendor Portal
Inventory Management, Ordering & Receiving
Pricing & Promotions Management
Planogramming & Space Management
Reporting & Analytics
Demand Forecasting & Replenishment
NCR Connected Payments
NCR Customer & Marketing Suite
NCR Supply Chain Suite
Sales Channels & Touchpoints
Point of Sale
Self Checkout
Mobile POS
eCommerce
Scales
Price Checker
Signage & Labels
Mobile Shopper
Scan Portal
Back Office
Front / Cash Office
Store Manager
Promotions
Reporting & Analytics
Loss Prevention
Returns & Exchanges
Payments
Electronic Payments
Mobile Payments
Digital Wallets
Loyalty Management
Customer Management
Campaign Management
Promotions & Coupons
Reporting & Analytics
Customer Portal
Warehouse Management
Enterprise Financials & Accounting
Supply Chain Management
Transportation Optimization & Management
Warehouse Purchasing & Replenishment
Order Management & Billing

4. EBS Increments and Functionality
Increment 1 – C2P3
Contracting
Cataloging
Pricing
Promotions Planogramming
Vendor Portal
Increment 2 - ORI
Ordering
Receiving (DSD and non-DSD)
Inventory Management
Hand Held Applications
Increment 3 - POS
Omni-Channel POS
Customer Relationship Management (CRM)
Financial Information Management (FIM)
Loss Prevention (LP)
Increment 4 -WMS
Warehouse Management
Year 1 - Period of Performance: 01/29/15 – 01/28/16
Power HQ, Vendor Portal, Galleria Planograms
Purchasing and Vendors
Vendor Portal
Items and Assortments
Pricing and Promotions
Power DAX and Power Inventory Manager
R10 Store, Retail ONE and Power+ Suites
Forecasting / Optimization
Inventory Accounting
Inventory Management
Transfers, Returns, Adjusts
Handheld Mobile
Ordering and Receiving
Mobile Shopper
eCommerce
POS
Kiosks
Store Mobile POS
SCO
Scales
Loss Prev.
Store Manager and Mobile
RTI Labels
Power Enterprise Advanced (Power+)
Purchasing / Warehouse Replenishment
Warehouse Management
Dock Scheduling
Transportation Optimization
Yard Management
Order Management and Billing
Planogramming and Space Management
Category Analyzer & Bill Backs
JRS
Loyalty
Campaigns
Promotions and Coupons
Customers
Personal.
Scales Management & Interface
Financial Info Mgmt (FIM)

5. Grocers & Retailers Using EBS Components

6. Merchandising Suite – Part I
EBS Increment 1
Merchandising Suite – Part I
Power HQ
Vendor Portal
Category Analyzer & Bill Back Manager
Galleria Planogramming

7. Power HQ: Dynamic Interfaces & Master Data
Web-enabled User Interface for DeCA headquarters, commissaries, and vendors
Central and remote access
Configurable layout and flow
Menus by user and job/role
Centralized master maintenance
Task and batch automation (POS, Signage, Scales)
Foundation for DeCA EBS
Category Analyzer & Bill Back Manager
Galleria Planogramming
EBS Increments 2, 3, and 4

8. Merchandising Touch Points
Purchasing
WMS Labor
OMB
WMS
TMS
Supply Chain
Merchandising
Vendor Portal
Master Data
Power Webstore
Prices & Costs
Replenishment
Vendor Management
Planogramming
TPRs / Promos
ETL
Category Analysis
Integration
Bill Back Management
Store Systems
Shelf tags
POS
Scales
Webstore UI

9. Vendors, Brokers, Manufacturers

10. Vendor Registration for CAGE Code Contracting Officer (KO)
Merchandising & Contracts Data Flow – ROAs
Vendor
Commissaries
Industry Attributes Via GDSN*
Vendor data
Item data
Costs
Adjustments
Prices
Review Vendor
Review Items
Authorized?
Power HQ
Category Managers
POS
Shelf tags
Scales
Validate Data
Ready for KO?
Promotions
Bill Backs
Rebates
Performance
Movement
Sales
Planograms
Fixtures
Facings
Forecasting
Inventory
Ordering
Contract Specialist
Power HQ
Vendor Portal
Review Contract
Release and Sign
Contract
Vendor Registration for CAGE Code
Bill Back Manager
Category Analyzer
Planograms
Contracting Officer (KO)
Demand AnalytX
(Increment 2)
*GDSN = Global Data Synchronization Network

11. Vendors Functions

12. Vendor Portal: Managing the Change
The DeCA EBS Vendor Portal will mostly eliminate the paper and mail-based operational model that exists today - evolving to electronic systems leveraging EDI and digital signatures
Changes include adding EDI 889 Promotional data to the EDI 879 Price data provided today
More closely following the normal business practices within the commercial grocery industry
Relationships built over time with DeCA Category Managers and Contracting Officers will remain, but workflows and agreements will be greatly simplified
Accuracy and flow of data will be more accurate and consistent
Onboarding via computer and web-based training will be made available
More Details to Follow in July!

13. Category Analyzer & Bill Back Manager
Analyzes performance data, including movement, sales, promotional impacts, and contribution percent
Tracks historical item movement, cost, and more by commissary, item, date, and movement type
Bill Back Manager
For entering and generating invoices to brokers, manufacturers, and DSD vendors for various types of promotional activities
Tracks promotional monies based on agreements presented to DeCA by its vendors
Category Analyzer is a powerful analytical tool designed to assist single and/or multi-store retailers with the analysis of their movement, sales, and profitability
Category Analyzer tracks historical item movement, cost, and retail by store, item, & date in order to provide valuable reporting at many predefined and custom levels
This information helps buyers, category managers, and store personnel increase gross profit by reducing inventory, increasing sales, and creating better overall merchandising strategies by measuring results in a consistent and objective manner (versus gut feelings and habits)

14. Galleria Foundation Services
Master Data, Integration & Workflow Manager
Single repository for all data & content for space management
Open APIs and web services for ease of integration, full synchronization
Links to upstream & downstream systems (i.e., tickets, DCs, web)
Workflow Manager to track and trigger key events during review process
Published & ad-hoc reporting capability
Products
Stores
Fixtures
Planograms
Approvals
Clusters
Images
Assortments

15. Consumer Centric Merchandising: Planning
The transformational capability to planogram almost anything, propelling DeCA beyond “straight shelves and square boxes”
Any surface, any fixture, any style
Integration to product, fixture, and image databases
Make it easy, make it fast:
Data import wizards
Drag and Drop placements
2D/3D designer
Report cards for quality
Premade easy and complex fixtures
Reports
Put the merchandising back in planogramming!

16. The right space, the right assortment, and…it fits!
Consumer Centric Merchandising: Localizing
Empower each commissary to win by giving the planograms that fit their specific conditions:
The right space, the right assortment, and…it fits!
Use advanced automation to adapt core planograms to each commissary:
Fixture size
Authorized assortment
Regional lines
Local items
System Optimization:
Resize blocks for demand
Facings for demand
Facings for replenishment
Product rankings
Merchant rules

17. Store Operations Workbench: Plan Delivery
Interactive planograms delivered to store to maximize compliance
Instant publishing of planograms based on review schedule
View plans through a web browser
View custom store highlights
Visualization of key fields unique to each commissary
Product facings
Units
Enable two-way communication between HQ and each commissary
Store feedback loop

18. Consumer Centric Merchandising: Collaboration
Enhanced capability to planogram on strategy - “freedom within a framework”
Store specific planograms will localize chain & cluster planograms based on strategy
Preserve look & assortment, adjust emphasis and capacity based on demand
Strategy setting is collaborative
CCM has a validation feature to score planograms across multiple parameters
CCM is compatible with other space management applications; vendors can continue in their existing roles.
Partner pricing for DeCA should you want to move to CCM planogram
A complete training package will be available

19. Merchandising Suite – Part II
EBS Increment 2
Merchandising Suite – Part II
Power Demand AnalytX (DAX)
Power Inventory

20. Power DAX and Inventory Manager
Power DAX (Store Orders)
Forecasting application based on POS Movement
Supports ordering for main suppliers and DSD
Supports seasonality and promotions
Power Inventory Manager (Backdoor Receiving)
All Store Level Inventory Transactions
Real time update of BOH for every item, every store
Document Costing
Financial Inventory for Cost Accounting 20

21. Demand Driven Replenishment
For fast-moving consumer goods retailers, Power DAX:
Captures inventory transactions and maintains perpetual inventory
Simplifies forecasting
Optimizes ordering and inventory levels
Delivers measurable return on investment with a rapid payback period

22. Replenishment Demand Chain Management
Upstream demand signal through the Supply Chain
Orders forecast:
Calculates how much stores will order based on demand forecast, current BOH & future orders schedule
Uses one statistical demand signal throughout supply chain
DATA
POS DATA
Consumer Forecast
STORE INVENTORY
Store Orders Forecast
SUPPLIER
PRODUCT
Reduces store inventory and Out of Stocks
Reduces response time to demand changes

23. Sophisticated Demand Forecasting
Statistical Noise
Promotions
Holidays & Events

24. Dynamic Ordering Factors
The optimal quantity for each item at each location
Turn-based ordering or economic-based with constraints
Dynamic service level adjustments
Optimize safety stocks and maximize profits
Optimal
Order Engine
On-hand and in transit inv
Store
Planograms
Ordering Attributes
Demand forecast & deviation
Promos & other events
Item shelf life
Case size, min order quantity
Delivery dates, Lead times

25. Receiving & Returns Receiving Options: Manual receiving from vendor
Against electronic document (ASN/PO)
Support EDI standards (894 & 895)
Multiple receiving options
Partial (selected items)
Full (all items)
Return Options:
Manual returns from vendor
Against electronic document
Ability to enter select reason code
Receiving is a process of receiving goods to a certain store from a supplier ( DSD- Direct Store Delivery) or Distribution Center.
Once receiving is approved the inventory level increases accordingly
Receiving Options:
Manually receiving from a vendor- enables the user to create a receiving document when the vendor arrive with the products
Generated Receiving- Against an Advanced Shipping Notice/ Purchase Order (ASN\PO)
The document is created based on ASN/PO and contain the items list they hold. In this case the user can see all that expected to be delivered and the
expected Delivery Date.
Multiple receiving options:
Items can be received in multiple ways:
Partial (selected items)- user need to review only part of the item. In this case the receiving qty. will be initialized to the ASN/PO qty. and user can approve the document easily
Full (all items) – The user need to review all the item and enter receiving qty. for all. We allow very easy work-flow that the user can scan and enter qty. and again scan and enter qty.
Real Time Receiving Validation- ability to review on real time qty. and cost discrepancy . User can compare ASN/Order details to the actual receiving details. We also provide discrepancy reports that allow more deep investigation on receiving process- identify which products are being provided with disc. on regular basis ext.
Vendor Performance- we give ability to review vendor performance and see how well he deliveries was that was guarantee and check how well he provide the product on time
Extensible – The flow is easy to adjust to the customer needs.

26. Stock Counts Count options: Smart Counts Cycle Counts or Forced Counts
Free count
Support counts in multiple packages
Multiple location
3rd Party physical count support
Item information (catalog / planogram information)
Stock count is the physical action of checking the number of goods that are available for sale in a store. A stock count updates the BOH (Balance On Hand) in the store with the actual inventory level ( work as a reset).
Count options
There are three methods to generate a stock count:
Generated Counts- Counts with Pre-generated list of items, user get ahead what is the products he need to count in order to maintain accurate inventory level. We have two types of generated counts
Smart Count- a recommended list of items for counting in the store, which is based on the different parameters that indicate the anomalies in an item’s behavior. This enables better stock forecasting based on more accurate inventory data. (for example: negative BOH)
Cycle Count -Cycle Counts are scheduled counts for selected groups of items, on defined dates. (for example : count electronic dept. every Monday)
Free Count -enables the user to create a stock count document on demand
Support counts in multi packs- The IM enables count in all product available packs. That enables the user to count the single unit on sales floor and the case on the back room. We will convert everything to the unit that we mange inventory on, all the user need to do is to count what he see in front of him
3rd party physical count support- ability to receive counts that made on 3rd party system. This is mainly use fro audit counts that are preform by external employees.
Support walking path – ability to integrate with planogram system and then we can sort the product according to the user walking trail and the amount of places the product exist in the store
Count validation - The system includes efficient validation performance when approving generated stock count documents. The system performs a validation to check if the user filled in a qty in less than X% from the recommended items list .
Count adjustment costing - Each count document has impact on the inventory valuation in the store. If I had 3 unit and 2 were counted, we will create cost adjustment of one unit.

27. Store & Sales Channel Suite Customer & Marketing Suite
EBS Increment 3
Store & Sales Channel Suite Customer & Marketing Suite

28. Technology Trends – Online Retailing
Retailers rethinking distribution and logistics around online shopping
‘Click and Collect’, ‘Click2Go’, and ‘Drive and Collect’ on the rise
Walmart Site to Store concept evolution
Harris Teeter (Kroger) ExpressLane
Ahold Peapod Pick-up
Raley’s eCart
Delivery Services expanding
AmazonFresh and Amazon Prime Pantry
Google Express
Instacart
We predict Amazon will be the third-largest US retailer five years from now (and giving Kroger a run for #2)
- Planet Retail, US Grocery Retailing 2014

29. Technology Trends – Omni-Channel
Retailers must provide an integrated experience for consumers
Consumers demand value from mobile apps
Simple navigation
Seamless shopping lists
Mobile shopping
Nutrition and recipe information
Coupon and loyalty integration
Payments
Knowledge Based Marketing is key
Interaction throughout the shopping cycle
Personal offers, communication, ads
Bi-directional communication
Social media leverage
Source: US Grocery Retailing 2014, Planet Retail

30. EBS Omni-Channel Store Suite
A Seamless Experience with Transparency across Devices:
Start at any endpoint
Continue on another
Complete on yet another
Unified Data & Processes
One source of truth for all channels
Designed from the ground up for an Omni-Channel experience
Easily add new touch points or create new ones
POINT OF
SALE
SELF-CHECKOUT
SELF-TENDERING
STORE MANAGER
MOBILE
POS
CUSTOMER
SERVICE
KIOSK
INVENTORY MANAGER
MOBILE
STORE MANAGER
E-COMMERCE
CUSTOMER
SCALE
SELF-
SCAN
MOBILE SHOPPER

31. Allow patrons to plan, shop and pay from their mobile devices
EBS Mobile Shopper
Allow patrons to plan, shop and pay from their mobile devices
Store Locator - Helps patrons find and navigate to the closest commissary based on current location
Shopping Lists - Creates shopping lists connected to a DeCA’s current inventory at individual stores
mCommerce - ordering from your shopping list to E-commerce system for “Click2Go”
Cart suggestion – based on patron’s purchase history
Self-Scanning - Scans products via smartphone cameras, resulting in faster check-out and optimized payment
Mobile Payment - Supports seamless and secure payment using E-Wallet, credit cards or any other industry standard payment method
Special Offers - Connects to DeCA’s promotion and loyalty system to enable offers and coupons for each patron

32. Provide patrons with an engaging online shopping experience
EBS eCommerce
Provide patrons with an engaging online shopping experience
Item Hierarchy / Categories – Allow patrons to drill down by category to identify all products available, with highlights for current sales, featured items or brands, etc.
Layered Navigation – Help patrons find the products that they are looking for via filters, including Brand, Price, Organic, etc.
Image Galleries – Give patrons a more engaging experience: more details and more images, including nutritional information
Cross Merchandising – Provide patrons with the ability to see other relevant items based on their current basket
Reviews and Comparisons – Allow patrons to rate and review products, and compare products with other available offerings

33. EBS Customer & Marketing Suite
Real-Time Promotions & Offer Management
Design, create and deploy marketing initiatives
Execute complex, multi-step programs across all channels (in-store and online)
Targeted and personalized offers triggered off patron preferences
Deliver a consistent message across all channels
Targeted offers and programs
Loyalty programs and Clubs
Digital manufacturer coupons
Managing TPR programs
Mobile/ Kiosk/ Web Enablement
Loyalty coupon/ offer kiosk
Instant win and sweepstakes
Alternate ID management / enrolment

34. EBS Customer & Marketing Suite
Digital Coupon Management – support for the existing Commissary Rewards program and infrastructure, as well as for other digital couponing providers that DeCA may select.
Offers and Promotions – implement personalized offers and loyalty campaign strategies, spanning multiple shopping channels and touchpoints (in-store, online, and mobile) to enhance the patron experience and the value of the commissary-patron relationship.
Customer Portal – replacement of the existing Commissary Rewards portal with a rich, modern web portal, to allowing coupon clipping, access to “club” offers, purchase history, patron preference management, and delivery of new offerings, promotions and discounts. 34

35. Protect patrons by meeting their payment and security needs
Connected Payments
Protect patrons by meeting their payment and security needs
Provides DeCA More Control over Payments
Reduces DeCA’s Liability & Simplifies PCI Compliance by Reducing Scope
More flexibility for DeCA to improve the patron experience (mobile, eWallets, NFC, etc.
Keep up with industry changes
Redundancy built-in at many levels
System health-monitoring and alerting to ensure online reliability
Reliable
Enhanced Efficiency
Removes development overhead of electronic payments from the POS
Faster time-to-market (TTM) with centralized control