1. Rick Beaudry Co-Founder B Virtual Inc Michelle Sherbino International Exam Strategy Loyalist College Best Practices Partnership in Online Exam Process

2. Agenda Introduction What’s Driving Online Proctoring? The Loyalist & Humber Story Online Proctoring Defined Best Practices Q&A

3. The Largest Growth in Education Globally will be online True or False

5. 61% of students have taken at least one course online

6. The next big killer application for the internet is going to be education. Education over the internet is going to be so big it is going to make e-mail look like a rounding error. John Chambers of Cisco Systems

7. Universities & Colleges are now competing without borders True or False

8. How Students choose to “Learn” is changing rapidly

9. Optimum use of technology The focus is “ME” - MY time, MY schedule, MY location Learner flexibility – Travel and Learn The Gen Y Factor

10. What Clayton M. Christensen Says

11. Self Study online is increasing Customized Learner Choices on the rise Online learning will account for 50% of the “seat miles” by 2018 ~ Clayton M. Christensen

13. Testing delivery will continue to transform and innovate for the distance learner True or False

14. The race for more distance learners A Student-Centric Approach for all Learners Immediate results 24 x 7 scheduling Anywhere Anytime Reduced Costs? Admin, Facilities, Postage The ‘Business’

15. Students are looking for a choice

16. Testing Centre Online exam Onsite proctor Virtual Testing Online exam Online proctor Testing Centre Paper exam Onsite proctor

17. What did Loyalist do?

18. Michelle Sherbino International Exam Strategy Loyalist College

19. International Blended Model Onsite Proctors w/ Paper-based Exams Onsite Proctors w/ Online Exam 100% Remote Online Proctors

20. Humber College Blended Testing Model 60,000 Students Testing Centre Paper & Proctor Testing Centre Online w/Proctor 100% Remote Online Exam w/Proctor Premium Option for various programs Premium Student Service = $25

22. True or False Processes for Proctoring Online / Remote should be different?

24. Online Proctoring Defined? Real People – certified Process – industry standard Technology – monitoring Test Authoring Agnostic

25. Most Important? Student Experience? Schedule, Interaction, Ease, BRAND Validity of Results? Authentication, Integrity, Content Protection

26. Selected, Trained,Monitored Screened for job skills Trained in detecting aberrant behavior online Technically skilled to eliminate online cheating or exam fraud Customer Service focused for seamless student exam experience

27. Scheduling Seamless scheduling – Web Portal Group scheduling in time blocks Centralized “Phone In” scheduling

28. “”X” Point Inspection” plan for guiding students through online exam process Shift exam initiation responsibility to proctor quickly

29. Higher Education Opportunity Act (HEOA) “…The Conferees do not intend that institutions use or rely on any technology that interferes with the privacy of the student and expect that students' privacy will be protected with whichever method the institutions choose to utilize."

30. Integrated Online Processes Communication channels during the exam Consistency in auditing processes during exams Transition of content to institution

31. Brand Promise - Perception is reality Seamless appointment scheduling & access to exams Technology should increase the integrity of the online examination and proctoring solution, not become a barrier to it Online Proctoring Technology

32. Remote Monitoring Take Control Early “Pinning” Audio, video, live chat and phone Computer Scanning Controlled credentialing

33. Audit Trail Capture, log and store Video, Audio, System Activity

34. Aberrant Behavior http://www.mindmuzedemo.com/studentdisconnectreconnect/studentdiscon nectreconnect.swfhttp://www.mindmuzedemo.com/studentdisconnectreconnect/studentdiscon nectreconnect.swf http://www.mindmuzedemo.com/speaking/speaking.swf http://www.mindmuzedemo.com/remoteconnection/remoteconnection.swf http://www.mindmuzedemo.com/openingdocument/openingdocument.swf http://www.mindmuzedemo.com/alternativemonitor/alternativemonitor.swf

35. Our solution

37. White labeled platform Your BRAND

38. Qualified People Trained, Managed, Monitored

39. 24x7x365 ONDEMAND

40. You Charge / We Charge Can provide e-commerce payments for students

41. Easy To Deploy 3 week deployment strategy

42. Student Approved 98% student satisfaction

43. Pilot Program Test the solution on your terms

44. Access to education from anywhere

45. Testing will continue to transform for the distance learner True or False

46. Students have more choices

47. YOUR BRAND Validity of Results StudentExperience

49. B WYZE GROUP OF COMPANIES INSPIRING SUCCESS AND INNOVATION THROUGH TRUST AND PARTNERSHIPS Established in 1999 Offices in Toronto and Atlanta Recognized as an innovation leader in every industry where we do business