1. SIS – Simplified Interline Settlement Financial Processes San Diego, ACH Annual Meeting 2011 Gianna Monsch, aerwise

2. February 2011SIS P3 – ACH Annual Meeting - Financial Processes2 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

3. Settlement: Recap Sheet vs. SIS February 2011SIS P3 – ACH Annual Meeting - Financial Processes3 ICH / ACH ICH F12 Upload / IS-WEB non migrated claims ACH Recap Sheet Prorate Engine Billed Entity Billing Entity ICH F3remains ACH Settlement Sheet unchanged Integrated Settlement Overall Processes Billing & Invoicing Processes Central Repository “Digital Signature” Company Overall Processes Processes at time of Sales NFP engine ARC COMPASS™ IS-WEB IS-XML IS-IDEC Usage File IS-WEB IS-XML IS-IDEC

4. February 2011SIS P3 – ACH Annual Meeting - Financial Processes4 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

5. IS Calendar February 2011SIS P3 – ACH Annual Meeting - Financial Processes5 Submission Opens a few hours after previous period Submission Deadline Output Generation is two days after Submission Deadline Submission Opens before Output Generation of previous period

6. IS & ACH Calendar February 2011SIS P3 – ACH Annual Meeting - Financial Processes6 IS Submission Deadline is linked to ACH Recap Sheet Submission Deadline There is enough time to process the files submitted just prior to the deadline

7. February 2011SIS P3 – ACH Annual Meeting - Financial Processes7 Alerts – Missing Expected Submissions  Billing Submission Pattern maintained in IS-Member Profile  SIS validates the Billings received against the Expected Submissions twice on the Billing Period Closure day  At 1000 hrs: An email alert is generated and sent to the ACH Member in case a Billing has not been received  At 1200 hrs post ACH Billing Period Closure, a summary email is sent to ACH listing all cases of missing Expected Submissions

8. February 2011SIS P3 – ACH Annual Meeting - Financial Processes8 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

9. IS Dashboard  Designed for Directors, Managers, etc  Includes Pax, Cargo, Miscellaneous and UATP  Consolidated and detailed view Gives billing carrier a great overview on files and invoices; and also shows the status of each invoice  Shaped to your needs Filter Criteria allow great report flexibility  Billing Member (in case of sponsored / aggregated members)  Billed Members  Billing Category  Settlement Method (ICH, ACH, Bilateral, etc)  Invoice Status  Downloadable Report can be downloaded in Excel / csv format (the colored dots are converted into codes) February 2011SIS P3 – ACH Annual Meeting - Financial Processes9

10. IS Dashboard – When to use it 1/2)  Multiple submissions by billing carrier SIS allows multiple submissions per billing category and day from your head office, decentralized teams, outsourced providers etc  IS Dashboard gives you an overview as well as details in order to keep track and control the files / invoices submitted  Invoices or File failed validation The alert for the validation failure might be sent to the expert in charge. However the Director, Manager, etc. would like/need to know this as well (without receiving an email alert)  IS Dashboard allows Directors, Managers, etc. to see this information at their discretion (without receiving a “failed validation” email alert) February 2011SIS P3 – ACH Annual Meeting - Financial Processes10

11. IS Dashboard – When to use it 2/2)  Late Submissions If your file (IS-IDEC or IS-XML) is late (after the IS-Submission Deadline), then you would like to tell SIS, that a specific file / invoice has to be handled as “Late Submission”  IS Dashboard is the place to mark files / invoices as as “Late Submissions”  Increase Period within current billing month You have submitted a file after the IS-submission deadline. It failed validation, but you do not want to go through “Late Submission”.  IS Dashboard allows you to increase the billing Period within the billing month; the invoices / file is then processed. February 2011SIS P3 – ACH Annual Meeting - Financial Processes11

12. February 2011SIS P3 – ACH Annual Meeting - Financial Processes 12 Invoice or File Status Invoice Details (when received, when processed, etc.) Search / View Criteria (e.g. Validation failed) Download (csv)

13. February 2011SIS P3 – ACH Annual Meeting - Financial Processes13 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

14. Late Submissions February 2011SIS P3 – ACH Annual Meeting - Financial Processes14 Billed Entity Integrated Settlement Billing Entity IS-WEB IS-XML IS-IDEC IS-WEB IS-XML IS-IDEC ICH / ACH 2 Create invoice & flag Submit invoice Submit invoice  flag on dashboard 3 4 Alert 5 Accept - Passes validation - Normal process Decline - Fails validation 6 7 Alert Inform CH 1

15. Late Submissions – Solution (1/2) Billing Carrier  Contacts ICH or ACH Operations as today  IS-WEB: flags the invoice directly  IS-IDEC & IS-XML: submits the file  “Processing Dashboard”: flags the file or invoice(s) SIS:  Based on flag  alert to ICH or ACH Operation  IS-Validation will be completed ICH or ACH Operation  Based on alert: accepts or declines “Late Submission” February 2011SIS P3 – ACH Annual Meeting - Financial Processes15

16. Late Submissions – Solution (2/2) SIS:  ICH or ACH Operation – accepted  Invoice(s) go through whole IS process  Settlement File to ICH or ACH  ICH or ACH Operation – declined  Invoice(s) remain on Validation Failure ICH or ACH Operations  Alert to billed carrier February 2011SIS P3 – ACH Annual Meeting - Financial Processes16

17. February 2011SIS P3 – ACH Annual Meeting - Financial Processes17 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

18. Suspension & Re-Instatement February 2011SIS P3 – ACH Annual Meeting - Financial Processes18 Billing Entity IS-WEB IS-XML IS-IDEC ICH / ACH Member Profile 1 Set suspension flag 4 Remark Screen & Report ICH: flagged invoices for information 3 5 Remove flag Resubmission Screen & Report 6 2 Flag invoices - Already processed - New submissions Alert

19. Suspended Members 1/2 1.Suspension Flag in Member Profile ICH or ACH Operations set suspension flag in Member Profile & defines number of periods to be flagged retroactively 2.Flag transaction in SIS  SIS flags already processed invoices (retroactive flag)  SIS flags all new submissions  Optional alert to billing carrier 3.ICH (only)  SIS submits suspended invoices to ICH for information only (no settlement)  Shown in ICH on an F3 suspended member report  Excluded from the normal ICH F3 settlement report February 2011SIS P3 – ACH Annual Meeting - Financial Processes19

20. Suspended Members 2/2 4.Remark screen and suspension reports  Billing carrier can enter remarks to invoices which will be shown in all future reports  Suspension reports shows all suspended invoices Normal process as today until “re-instatement” of member 5.Suspension Flag removed in Member Profile  ICH or ACH Operations remove suspension flag in Member Profile 6.Re-submission of processed invoices for settlement  Carrier can re-submit already processed invoices to ICH and ACH  Suspension report will be updated automatically Note: “Bilateral” invoices are not impacted February 2011SIS P3 – ACH Annual Meeting - Financial Processes20

21. February 2011SIS P3 – ACH Annual Meeting - Financial Processes21 Agenda  Settlement: Recap Sheet vs. SIS  IS Calendar & ACH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

22. Reports Overview A variety of reports are available in SIS All reports are displayed immediately on the screen and can be downloaded in PDF or csv  Payable invoice report  Analysis Reports  Processing Reports  Operational Reports  Member / Contact Reports  SIS Usage Report February 2011SIS P3 – ACH Annual Meeting - Financial Processes22

23. Questions? We’d be glad to address all your questions through the SIS Forums, register for an account at:  www.iata.org/SISForumwww.iata.org/SISForum 23 Thank you. February 2011SIS P3 – ACH Annual Meeting - Financial Processes