1. Copyright © 2012 Quintiles Choices for building and managing a social intranet in a global environment Be guided by your required user experience Laura A. Grover Senior Digital Strategy Director

2. 2 In the beginning… © 2012 Quintiles. Not for distribution without permission.

3. 3 Information architecture Features Six information behaviors Discovery defines the vision © 2012 Quintiles. Not for distribution without permission.

4. 4 Your system needs are your criteria Site Components >Search >Personal spaces >Taxonomy >Social >Integration with other systems >Document management >Structured content >Collaborative workspaces System requirements >Desktop, tablet, mobile >Maintenance >Security >Management and content publishing Governance Technology Audit © 2012 Quintiles. Not for distribution without permission.

5. 5 It’s a vast ocean of Web CMS and portal platforms Adobe Contributor CQ5 Web CMS Create, manage, distribute, publish and surface content over its lifecycle Controlled content presentation Portal Multi-source publisher & user generated content Role- & subscription-based content Collaboration DotNetNuke Drupal Ektron IBM Joomla Microsoft SharePoint OpenText Web Content Management Oracle Web Center SiteCore WordPress

6. 6 There IS more than SharePoint © 2012 Quintiles. Not for distribution without permission. Drupal (CMS) DotNet Nuke (CMS) Oracle (Portal) Ektron (Both) OpenText (Both) SharePoint (Both) Developer type & supply PHP Qty ASP.net Qty Ltd ASP.net Qty ASP.net, Java Qty Ltd DatabaseChoiceMS SQLSQLMS SQLChoiceMS SQL Design flexibilityHigh DiffHighDiff Stability & Support Infrastructure GoodVery GoodBig Ecosys3 rd partyGoodBig Ecosys Integration & Scalability WeakOKStrong SecurityDebated High Publisher-friendly UI Good N/AVery GoodOK TCO (Total Cost of Ownership) Med Very HighMedHigh

7. 7 Comparing prices and functionality Features Personalization Role-based Dashboards Social Communities & Collaboration Search Asset Mgmt (incl. video) Admin Controls Cost$$$$$$ © 2012 Quintiles. Not for distribution without permission.

8. 8 Which system did we use v1.0?

9. 9 Creating & Sharing Blogs, Quick Polls, What’s Happening “Twitter,” Wikis, Discussions Go to Live iQ

10. 10 Connecting & Collecting Each employee subscribes to what they need and want Go to Live iQ

11. 11© 2012 Quintiles. Not for distribution without permission. Collaborating

12. 12© 2012 Quintiles. Not for distribution without permission. Which system did we use v1.8?

13. 13© 2012 Quintiles. Not for distribution without permission. Seeking

14. 14© 2012 Quintiles. Not for distribution without permission. Connecting & Sharing

15. 15© 2012 Quintiles. Not for distribution without permission. Collaborating

16. 16© 2012 Quintiles. Not for distribution without permission. In the end…

17. 17 http://www.cmswire.com/ Gartner Magic Quadrant Forrester Wave Report Wikipedia – List of Web Content Management Systems Resources © 2012 Quintiles. Not for distribution without permission. Laura A. Grover Sr. Digital Strategy Director Quintiles Laura.grover@quintiles.com 919-998-1291