1. A Project of Consumer Action | www.consumer-action.org Funded by the Consumer Action Insurance Education Project

2. What you will learn Why you need auto insurance The types of coverage available How to determine your coverage needs Why good credit matters

3. Why you need auto insurance

4. Types of coverage

5. Legal and lender requirements Likelihood of loss Your vehicle Assets Determining your needs

6. Why good credit matters

7. Specialty consumer reports

8. Shopping for insurance

9. Driving record Usage Coverage Deductibles Other What drives your premium costs?

10. Purchasing a policy

11. Low-cost insurance programs High-risk insurers Assigned-risk pools Don’t drive without insurance! If you can’t get coverage

12. Shop around Increase your deductible Consider money-saving options Managing auto insurance costs

13. Filing a claim

14. Resolving problems

15. Insurance Institute for Highway Safety (IIHS) Insurance Information Institute (III) State insurance department United Policyholders Department of Motor Vehicles (DMV) Consumer Action Resources

16. You’ve completed the training. Consumer Action www.consumer-action.org 415-777-9635 hotline@consumer-action.org Congratulations!