1. Comprehensive Communication Management System

2. 2 CCMS is an innovative and pioneering communication tool CCMS has the features of  Bulk SMS  Automated Fax messages  eMail management  Bulk voice calling & IVRS Helps in Quick reaction and decision making in response to information received from various sources.

3. 3 BULK SMS  GSM Modem and SMS junction compatibility  SMS receiver groups management  Predefined Group selection and forward SMS  Authorisation and Authentication of senders  Web based monitoring  Web based system reporting  Password protected control

4. 4 FAX Management  Automated FAX sending and receiving  FAX receiver groups management  Predefined Group selection and forward FAX  System keeps trying till the FAX is delivered  Web based monitoring and reporting  SMS based instruction to send a FAX to a number  Password protected control

5. 5 Email Management  Sending Bulk eMails to Group of users  Forwarding received E-Mail to different groups  Web based monitoring and reporting  Password protected control  Sending an E-mail and SMS after a FAX is delivered

6. 6 BULK voice calling / IVRS  Web based activation of dialling  Web based loading of caller list  Web based call monitoring  Web based system reporting  Password protected control  Call back support for listening to the message through IVRS

7. 7 System Requirements ItemsDescription PC One branded computer System with 1 GB RAM and 80 GB HDD or higher SMS For SMS transactions a GSM Sim card and a GSM Modem. FAX 56000 bps data/voice/fax modem with serial interface and a dedicated telephone line. EMAIL To web enable the application Static IP address from any Internet service provider be obtained. BULK CALLING 1 Primary Rate Interface (PRI) card & ISDN Connection with IVRS‏, G.703 modem pair  OS – Linux fedora core  Database – PostGREsql  Web server – Apache tomcat

8. 8 SlNoDescriptionFocus Department(s) 1Disaster Management Information Systems State Disaster Management Authorities 2 Online Grievance Redressal systems for various Citizen centric Departments. Municipalities, C2G services 3 Reservoir Storage, Canal Network flow monitoring systems Irrigation 4Welfare schemes monitoring like mid day mealWelfare Departments 5Welfare Hostels boarders monitoring, stock positionWelfare Departments 6 Conducting General Elections to Legislative Assembly Constituency and House of Parliament in Government Election commissions, District Collectorates 7Stock movement in civil supplies departmentState civil supplies department 8Weather, Rainfall information from blocks/mandals Directorate of Economics and statistics departments Possibilities of usage

9. 9

10. 10 Disaster Management

11. 11 Disaster Management - Needs Critical Flood and Emergency Warnings: to alert people in advance of possible further threat(s) in order to help them take preventive measures and/or direct them to safer areas. Information on Relief Measures: including information on locations and time of relief material distribution, medical camps etc. Health alerts: for evacuees/flood victims, including epidemic warnings, medical safeguards and first aid, sanitation and hygiene information, location of medical camps etc. Providing Accurate Information: Countering unconfirmed information and rumors that can trigger panic among an already disturbed population. It becomes vitally important to maintain the flow of authentic and reliable information.

12. 12 Elections

13. 13 General Elections – Communication requirements Law and Order Situation Polling duty allocation information Polling personnel dispatched from Distribution Center Polling personnel reached polling stations Hourly Polling percentages Closure if Polling and final Polling percentage Required communication at Reception Center

14. 14 SlNoDepartment/OfficeLocation 1Chief Secretary OfficeHyderabad 2Disaster Management, Ministry of Home affairsDelhi 3Intelligence BereauDelhi, Hyderabad 4Chief Electoral OfficeHyderabad 5State Board of Technical Education & TrainingHyderabad 6District Collectorates Kadapa, Mahabub Nagar, Karimnagar, Krishna 7UNDP SecuritiesDelhi 8APState Civil Supplies Corporation LimitedHyderabad 9APAcademy of Rural Development (APARD)Hyderabad 10Sericulture DepartmentHyderabad 11Power Distribution Co. Central & EasternHyderabad, Vizag 12Municipal Corporation of Hyderabad (GHMC)Hyderabad 13AP State Public Service CommissionHyderabad 14AP Information ComissionHyderabad User Departments

15. 15 THANK YOU

16. Mobile numbers for On demand SMS Reservoir Storage – 99635 50620 Sericulture - 97047 42555 (seri cb; seri bv) Information Commission – 99896 55152 (APIC 798 2007)