1. Indiana 211 Partnership www.in211.org Indiana 211 Healthcare Project Presented by Peggy Matson & Brian Metzler

2. Indiana 211 Partnership www.in211.org AGENDA ●IN211 Overview ●Accessing Information & Referrals ●Healthcare Project Overview ●Resource Database ●Q&A

3. Indiana 211 Partnership www.in211.org IN211 ●Eight Regional Service Centers ●24 hour service, 365 days/year ●AIRS Accredited ●“Barometer” of needs and resources ●In 2014, IN211 Service Centers o served over 626,000 callers o recorded over 700,000 needs o made nearly 1 million referrals to community resources ●SNAP Outreach & Healthcare Projects

4. Indiana 211 Partnership www.in211.org Accessing Information & Referrals Two ways to access 2-1-1: ●Calling 2-1-1 ●Visiting www.in211.org and accessing our online resource databasewww.in211.org

5. Indiana 211 Partnership www.in211.org Healthcare Project Overview IN211 and its Centers: ●Maintain information about new healthcare options including detailed information about Indiana Certified Navigators

6. Indiana 211 Partnership www.in211.org Healthcare Project Overview IN211 and its Centers: ●Provide pre-screening and referrals to a subset of callers ●Maintain a master calendar of health care outreach and enrollment events

7. Indiana 211 Partnership www.in211.org Healthcare Project Overview IN211 and its Centers: ●Provide regular reports to healthcare stakeholders about resources, needs, gaps and trends.

8. Indiana 211 Partnership www.in211.org Resource Database ●Inclusion Request FormInclusion Request Form ●Resource vetting ●Updating information ●Annual formal update Current Statewide Inclusion (as of 4/13/15) : 64 Agencies 154 Sites/Locations

9. Indiana 211 Partnership www.in211.org Contact Info Brian Metzler IN211 Healthcare Project Coordinator P) 574-239-2241 brian.metzler@in211.org brian.metzler@in211.org Peggy Matson, LCSW IN211 Healthcare Resource Specialist P) 317-735-7598 F) 317-920-4885 peggy.matson@in211.org