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2007 Fall Conference Federated Auto Parts Presented by: Brad Duncan MindQuest, Inc.
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Founder, CEO Profit Pro, Inc. from 1990-2000 Created “IT” relationship with Fisher Auto Parts - 1995 Shared compatible vision for technology, especially Electronic Parts Catalog. Jointly introduced AAIA Electronic Parts Catalog Standards to manufacturers at AWDA – 1996 Federated/Profit Pro implemented first AAIA-Compatible EPC and Electronic Ordering model for installers with over 2,000 installations -1997. Profit Pro sold to Wrenchead.com in 2000. Founded MindQuest, 2001 - Built exclusive relationship with Federated Auto Parts – Became “IT” guy.
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Ensure Federated’s “leading edge” technology position with innovative products Assist members with individual IT needs Build “virtual” group system for seamless interaction between members, vendors and customers Lead the “EPC” charge
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“Open Systems”, non-proprietary platform for Members and Customers Seamless Interaction between systems Vendors, Members and Customers Virtual “Group” Methodologies Low cost eCommerce for Everyone Business “at the speed of light” Lowering the cost of doing business by applied technology If it ain’t broke….It’s probably old….Let’s fix it. Leading Edge Technology Philosophy “Free” Electronic Parts Catalogs provided by Manufacturers, supported by Federated
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Software Applications Depend on EPC Business Relationships Depend on EPC Manufacturer / WD Relationship Distributor / Parts Installer Relationship Parts Installer / Consumer Relationship
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Data delays & errors mean “lost sales” Federated’s goal is Real-Time Manufacturer-Controlled EPC Error Corrections New Data Feeds PIES Enhanced EPC – E xcellence in P roduct C oordination Vendor to Federated Federated to Installers Installers to Consumers
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Profit Pro becomes leading provider of Point-of-Sale, Store Management software for major Automotive chains from 1990-1995 – EPC becomes Important! Triad “Locks us out” Profit Pro acquires small EPC provider AMS – 1995 Brad gets yelled at by Jules Trump, CEO CSK Auto Parts - 1996 Brad meets with Bob McKenna at NAPA to discuss “EPC” - 1996 Bob says “We (NAPA) hold the manufacturer responsible for the part we put on the car.” - 1996 Brad is “enlightened” – 1996 Brad calls Tim Tierney, Executive VP of APAA to propose a “donation of technology” – 1996 The first APAA Electronic Parts Catalog standards are released – 1996 Brad and Art introduce standards to manufacturers during AWDA meeting – 1996 Fisher Auto Parts installs over 2,000 “Free” installer computer systems with EPC and electronic ordering – 1997 Art Fisher continues to lead the charge for manufacturer-owned, free EPC. 1997-2004
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Is EPC Free to Federated WD’s, Jobbers and Installers? YES Are Federated Members burdened with transaction fees? NO Are Federated’s transactions private? YES Have we lowered Federated’s operating costs? YES Is Federated doing business “at the speed of light?” YES Federated Ecommerce for everyone? YES Art was Right!
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Manufacturer-Owned EPC Build on AAIA Standards Integrated Real-time with Federated Autoi Network Part No. Driven Data Interchange Pricing Footnote Management Imaging Web Links Footnote Management Deliver on ACES promises Narrow counterman’s choices Eliminate errors Eliminate superfluous information
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Many catalog managers lack IT experience Company executives push the problem “under the rug” as a necessary evil vs. a marketing opportunity ACES and PIES are “hard”! Too many formats requested
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Introduced Spring 2007 “Virtual Group” through Internet Federated Stakeholders “acting as one” Real-time “Intra-Netting” with: – Vendors (Manufacturers) – Members – Customers
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Affinia Group Federal-Mogul Standard Motor Products Cardone Industries Dayco Hastings Goodyear Engineered Products Dorman USA Industries Perfection Clutch Delphi Others
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Shop Relationship Builder EPC/Labor Guide integrated Parts ordering Full Shop Management Autoi Network Compatible
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WD Relationships EPC Integrated Full Business Management Virtual Connection to Shops “Open Source” Philosophy Autoi Network Compatible
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EPC “Everywhere” Manufacturer Supported AAIA Compatible Free “e-commerce” Autoi Network Compatible
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More “Shop Tools” Integrated Job Estimating with Labor and EPC Online Parts Ordering Integrated eLibraries Autoi Network Compatible
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Full Functionality B2B, B2C Enabled Online Parts Ordering Integrated eLibraries Autoi Network Compatible
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Delphi RepairPoint Essentials Technical Service Bulletins Repair Procedures Capacities & Specifications Wiring Diagrams Maintenance Intervals Diagnostic Assistant Auto IQ: Interactive systems training Educational tutorials Streaming video Technical Resources Including: Brake HVAC Audio Safety
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Tie IT to EPC – Catalog Managers need help from IT Professionals Real-time, accurate and complete EPC data Ecommerce “for all” Vendor, Member and Customer participation in the Federated Autoi Network
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“Speed of light business relationships”
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