1. Driver Briefing | December 2012 FMC-CSA-10-027 CSA: A Way to Measure and Address Commercial Motor Vehicle Safety Driver Briefing December 2012

2. Driver Briefing | December 2012 2 FMC-CSA-10-027 What is Compliance, Safety, Accountability (CSA)? CSA’s Results CSA’s Three Core Components What Does CSA Mean for Drivers? Summary Safety Measurement System (SMS) Improvements Agenda

3. Driver Briefing | December 2012 3 FMC-CSA-10-027 What Is CSA? CSA is the Federal Motor Carrier Safety Administration’s (FMCSA) enforcement and compliance program used to achieve the Agency’s mission to prevent commercial motor vehicle (CMV) crashes, fatalities, and injuries. CSA was designed, field-tested, and refined over five years prior to national launch in December 2010.

4. Driver Briefing | December 2012 4 FMC-CSA-10-027 Where It All Started

5. Driver Briefing | December 2012 5 FMC-CSA-10-027 CSA Operational Model Model based on Safety Fitness Determination (SFD) rulemaking

6. Driver Briefing | December 2012 6 FMC-CSA-10-027 CSA’s Results Violations per roadside inspection are down 8% Driver violations per roadside inspection are down 10% The SMS has enough performance data to evaluate nearly 40% of active carriers – Those carriers are responsible for more than 92% of reported crashes As of January 2012, FMCSA sent more than 50,000 warning letters – An independent evaluation of the field test showed that most carriers improved safety compliance after receiving a warning letter or other intervention The website housing the SMS hosted 48 million user sessions in 2012; a 60% increase over the prior year

7. Driver Briefing | December 2012 7 FMC-CSA-10-027 CSA’s Three Core Components 1.An SMS that: – Identifies unsafe carrier and driver behaviors that lead to crashes – Uses all safety-based roadside inspection violations to assess compliance with existing regulations – Includes investigation findings 2.A Safety Interventions process that: – Includes an array of interventions – Focuses on specific unsafe behaviors – Identifies causes of safety problems – Defines and requires corrective actions 3.An SFD process that: – Requires rulemaking, expected to begin in early 2013 – Would be tied to on-the-road safety performance and replace the current system

8. Driver Briefing | December 2012 8 FMC-CSA-10-027 1. The SMS The SMS is FMCSA’s workload prioritization tool that: Uses State-reported crash records, all roadside inspection safety-based violations, and certain violations found during inspections to identify carriers for interventions – Previous system used only out-of-service (OOS) and certain moving violations Uses 24 months of data; recent events are weighted more heavily than older ones Assigns severity weights to violations based on relationship to crash risk

9. Driver Briefing | December 2012 9 FMC-CSA-10-027 1. The SMS (cont.) The SMS is FMCSA’s workload prioritization tool that: Calculates safety performance based on seven BASICs Triggers the Safety Interventions process (e.g., warning letters, investigations) Will feed the new SFD process once rulemaking is completed Is designed to be continually improved as more information is available through data and analysis

10. Driver Briefing | December 2012 10 FMC-CSA-10-027 BASICs focus on behaviors linked to crash risk 1.Unsafe Driving (Parts 392 & 397) 2.Hours-of-Service (HOS) Compliance (Parts 392 & 395) 3.Driver Fitness (Parts 383 & 391) 4.Controlled Substances/Alcohol (Parts 382 & 392) 5.Vehicle Maintenance (Parts 392, 393 & 396) 6.HM Compliance (Federal Motor Carrier Safety Regulations (FMCSRs) Part 397 & HM Regulations (HMRs) Parts 171, 172, 173, 177, 178, 179, and 180) 7.Crash Indicator The SMS BASICs

11. Driver Briefing | December 2012 11 FMC-CSA-10-027 All violations count toward a carrier’s percentile rank – If received while driving for that carrier Only violations within the control of the driver (as deemed by the Agency) count toward a driver’s safety profile – For example: speeding, HOS violations, etc. Carriers cannot see the historic driver safety profile – Carriers can only see the violations received while the driver was employed by the driver’s current company. Driver Information

12. Driver Briefing | December 2012 12 FMC-CSA-10-027 Individual driver safety profiles are used by investigators during carrier investigations only – To identify drivers with safety problems – To prioritize the driver sample during carrier investigations – To issue Notice of Violations (NOVs)/Notice of Claims (NOCs) to individual drivers based on this driver investigation as appropriate The SMS BASICs are sent to Roadside Inspectors – Assist in determining the level of inspection – North American Standard Inspection procedure does not change Driver Information (cont.)

13. Driver Briefing | December 2012 13 FMC-CSA-10-027 1.The SMS 2.Safety Interventions process 3.SFD process CSA’s Three Core Components

14. Driver Briefing | December 2012 14 FMC-CSA-10-027 The Safety Interventions process addresses the: WHAT Discovering violations and defining the problem WHY Identifying the cause or where the processes broke down HOW Determining how to fix it/prevent it by using the Safety Management Cycle (SMC) 2. Safety Interventions Process

15. Driver Briefing | December 2012 15 FMC-CSA-10-027 SMC

16. Driver Briefing | December 2012 16 FMC-CSA-10-027 Warning letters Investigations – Offsite Investigations – Onsite Focused Investigations – Onsite Comprehensive Investigations Follow-on corrective actions – Cooperative Safety Plan (CSP) – NOV – NOC – Operations OOS Order (OOSO) Intervention Tools

17. Driver Briefing | December 2012 17 FMC-CSA-10-027 1.The SMS 2.Safety Interventions process 3.SFD process CSA’s Three Core Components

18. Driver Briefing | December 2012 18 FMC-CSA-10-027 SFD would: Incorporate on-road safety performance via the SMS, which is updated on a monthly basis Continue to include major safety violations found as part of investigations Produce an SFD to determine if a carrier is unfit to operate 3. SFD Process Draft rulemaking is currently in review within USDOT

19. Driver Briefing | December 2012 19 FMC-CSA-10-027 3. SFD Process Current Safety Rating Process CSA incorporates the existing safety rating process and will continue to do so until SFD goes into effect: Drivers are not rated Drivers do not face any more suspension risk under CSA

20. Driver Briefing | December 2012 20 FMC-CSA-10-027 What CSA Means to Drivers

21. Driver Briefing | December 2012 21 FMC-CSA-10-027 CSA puts an emphasis on drivers: All violations found during roadside inspections count toward carrier and driver safety measurement according to vehicle or driver violation type BASIC information/percentile ranks are sent to Roadside Inspectors as a tool in the decision of whether to inspect and what level to inspect a specific CMV – Roadside Inspectors see carrier information/percentile ranks – Roadside Inspectors do not see driver measurement information How Does CSA Impact Drivers?

22. Driver Briefing | December 2012 22 FMC-CSA-10-027 The SMS provides investigators with information on individual drivers to: – Enable investigators to conduct more effective and efficient investigations – Allow for a targeted sampling of drivers for those carriers already identified for investigations – Facilitate follow-up for Serious Violations Under CSA, individual drivers are not assigned safety ratings or SFDs The SMS has been made available to the public to facilitate transparency Information on Drivers

23. Driver Briefing | December 2012 23 FMC-CSA-10-027 Pre-employment Screening Program (PSP) Mandated by Congress and is not a part of CSA “Driver Profiles” from FMCSA’s Driver Information Resource are available to carriers through PSP Driver Profiles are only released with driver authorization and include inspection and crash data PSP is currently available; access and additional information can be found at www.psp.fmcsa.dot.govwww.psp.fmcsa.dot.gov Information on Drivers (cont.)

24. Driver Briefing | December 2012 24 FMC-CSA-10-027 Know and follow safety rules and regulations – CMV web-based driving tips can be found at http://www.fmcsa.dot.gov/about/outreach/education/driverTips/index.htm http://www.fmcsa.dot.gov/about/outreach/education/driverTips/index.htm What Can Drivers Do Now?

25. Driver Briefing | December 2012 25 FMC-CSA-10-027 Become knowledgeable about the BASICs and how FMCSA evaluates safety under CSA – Review the SMS Methodology at http://csa.fmcsa.dot.gov/outreach.aspxhttp://csa.fmcsa.dot.gov/outreach.aspx Advocate for safety among all professional drivers What Can Drivers Do?

26. Driver Briefing | December 2012 26 FMC-CSA-10-027 Spread the word about CSA and encourage fellow drivers to: – Check the CSA Website for more information and updates at http://csa.fmcsa.dot.gov http://csa.fmcsa.dot.gov – Maintain copies of inspection reports – Become knowledgeable about employers’ safety records by checking carrier safety information online (http://ai.fmcsa.dot.gov/)http://ai.fmcsa.dot.gov/ What Can Drivers Do? (cont.)

27. Driver Briefing | December 2012 27 FMC-CSA-10-027 Frequently Asked Questions

28. Driver Briefing | December 2012 28 FMC-CSA-10-027 Does CSA give FMCSA the authority to put drivers out of work? – No. CSA does NOT give the Agency the authority to remove drivers from their jobs. A change of that magnitude would require rulemaking and no such effort is underway. Does CSA give FMCSA the authority and processes to rate drivers and revoke their Commercial Driver’s Licenses (CDLs)? – No. Driver safety profiles are available to investigators, but these are not used to rate drivers and/or revoke CDLs; State licensing agencies perform that function. Frequently Asked Questions (FAQs)

29. Driver Briefing | December 2012 29 FMC-CSA-10-027 Do tickets or warnings that drivers receive while operating their personal vehicles impact the SMS? – No. Does the SMS hold carriers responsible for drivers’ errors, such as speeding? – Yes. Carriers are held accountable for drivers’ errors because they are responsible for the job performance of those who work for them. FAQs (cont.)

30. Driver Briefing | December 2012 30 FMC-CSA-10-027 Do carriers and drivers need to register for CSA and fulfill mandatory training? – No. CSA is primarily focused on helping FMCSA improve its enforcement operations. Carriers and drivers do not need to register for CSA nor is there a mandatory training requirement. Is there a way to request a data review of potentially erroneous or improper violations on carrier and/or driver records? – Yes. The DataQs program (https://dataqs.fmcsa.dot.gov) allows carriers and drivers to request a data review of information that resides in FMCSA databases such as crash and inspection reports.https://dataqs.fmcsa.dot.gov FAQs (cont.)

31. Driver Briefing | December 2012 31 FMC-CSA-10-027 Is it considered an inspection every time I talk to an inspector at a weigh station? – Not necessarily. Law enforcement perform two types of actions at the roadside: a screening and an inspection. A screening evaluates a CMV to determine if that driver and/or vehicle warrants an inspection. Screening methods may vary by jurisdiction. A screening does not constitute an inspection and an inspection report is not generated. FAQs (cont.)

32. Driver Briefing | December 2012 32 FMC-CSA-10-027 The SMS Improvements

33. Driver Briefing | December 2012 33 FMC-CSA-10-027 The SMS is designed and intended to be continually improved. – Better technology, new data, and continuing analysis will provide both means and opportunity for refinement FMCSA has taken a systematic approach to rolling out improvements. – Prioritizing and packaging changes at regular intervals – Providing a preview period for motor carriers prior to implementation The SMS Improvement Process

34. Driver Briefing | December 2012 34 FMC-CSA-10-027 March 2012 Motor carriers and enforcement staff previewed the SMS changes Preview participants are able to view the carriers’ percentile ranks without the changes (“normal”/public SMS site) and with the enhancements (preview site) March 27, 2012 through July 30, 2012 Federal Register Docket was open for comments about the SMS Preview December 2012 SMS public website was updated with the SMS changes discussed – Both logged-in users and the general public can see percentile ranks – Crash Indicator and the HM Compliance BASIC percentile ranks are available to only logged-in users Schedule of SMS Changes

35. Driver Briefing | December 2012 35 FMC-CSA-10-027 1.Strengthened the Vehicle Maintenance BASIC by incorporating cargo/load securement violations from the Cargo-Related BASIC 2.Changed the Cargo-Related BASIC to the HM Compliance BASIC to better identify safety problems related to HM 3.Better aligned the SMS with Intermodal Equipment Provider (IEP) regulations 4.Aligned violations included in the SMS with Commercial Vehicle Safety Alliance (CVSA) inspection levels by eliminating vehicle violations derived from driver-only inspections and driver violations from vehicle-only inspections The SMS Changes

36. Driver Briefing | December 2012 36 FMC-CSA-10-027 5.More accurately identifying carriers involved in transporting HM or passengers 6.Modified the SMS Display to: – Change terminology (replaced terms Insufficient Data and Inconclusive) to fact-based definitions – Break out crashes with injuries and crashes with fatalities The SMS Changes (cont.)

37. Driver Briefing | December 2012 37 FMC-CSA-10-027 1.Strengthened the Vehicle Maintenance BASIC by incorporating cargo/load securement violations from the Cargo-Related BASIC Allows for appropriate workload prioritization while reducing a bias in the Cargo-Related BASIC whereby flatbed operators were disproportionately identified for intervention ―This bias was the reason that the Cargo-Related BASIC was not public Analysis showed that moving these violations resulted in more effective and efficient workload prioritization The Vehicle Maintenance BASIC remains public The SMS Changes (cont.)

38. Driver Briefing | December 2012 38 FMC-CSA-10-027 2.Changed the Cargo-Related BASIC to the HM Compliance BASIC Removed load securement violations so that only HM violations remained Provided a more objective comparison with respect to HM compliance; consequences of crashes and cargo spills can be greatly exacerbated when HM are involved Enabled enforcement staff to better identify and address HM safety issues FMCSA intends to make the HM Compliance BASIC public; however, the final decision will be made at the end of the preview period The SMS Changes (cont.)

39. Driver Briefing | December 2012 39 FMC-CSA-10-027 3.Better aligned the SMS with IEP regulations Previously, the SMS did not use violations associated with the condition of an IEP trailer (if it is assigned to an IEP). FMCSA has recently revised IEP logic to properly attribute each IEP trailer violation to either the IEP or the motor carrier based on the ability of the driver to find the violation as part of a pre- trip inspection. IEP violations assigned to a motor carrier are now used towards calculating the carrier’s Vehicle Maintenance BASIC. The SMS Changes (cont.)

40. Driver Briefing | December 2012 40 FMC-CSA-10-027 4.Eliminated vehicle violations derived from driver-only inspections and driver violations from vehicle-only inspections The SMS includes Level III (driver-only) inspections in the Vehicle Maintenance BASIC, only when vehicle violations are noted on the inspection Enforcement and industry have raised concerns that some vehicle violations fall outside the scope of the inspection and could bias the BASIC results Analysis showed that this concern merited attention, so FMCSA has: ―Removed vehicle violations found during driver-only inspections ―Removed driver violations found during vehicle-only inspections The SMS Changes (cont.)

41. Driver Briefing | December 2012 41 FMC-CSA-10-027 5.More accurately identifying carriers involved in transporting HM or passengers These carriers are subject to more stringent thresholds in the SMS The SMS Changes (cont.) HM Carriers New definition enables FMCSA to focus resources on carriers involved in the majority of placardable HM transport At least 2 HM placardable vehicle inspections; 1 within the past 12 months At least 5% total inspections indicated as HM placardable vehicle inspections Passenger Carriers New definition removes many low-capacity vehicles (e.g., vans and taxis) that are generally outside of FMCSA’s authority Adds all for-hire carriers with 9-15 passenger capacity vehicles and private carriers with 16+ capacity Removes all carriers with only 1-8 capacity and private carriers with 1- 15 passenger capacity

42. Driver Briefing | December 2012 42 FMC-CSA-10-027 6.Modified the SMS Display to address feedback about current terminology Feedback has indicated that stakeholders find some current terminology confusing FMCSA previewed its effort to modify that terminology by: ―Replacing the terms “Insufficient data” and “Inconclusive” with fact-based descriptions ―Breaking out crashes with fatalities and crashes with injuries The SMS Changes (cont.)

43. Driver Briefing | December 2012 43 FMC-CSA-10-027 Additional SMS Changes for December 2012 Based on feedback gathered during the comment period, the Agency also incorporated additional changes to the SMS in December: 1.Removed 1 to 5 mph speeding violations – FMCSA has aligned speeding violations to be consistent with current speedometer regulations (49 CFR 393.82) that require speedometers to be accurate within 5 mph. – Applies to the prior 24 months of data used by the SMS and all SMS data moving forward. 2.Lowered the severity weight for speeding violations that do not designate mph range above the speed limit. – The severity weight was lowered to 1 for violations.

44. Driver Briefing | December 2012 44 FMC-CSA-10-027 Additional SMS Changes for December 2012 3.Aligned the severity weight of paper and electronic logbook violations – FMCSA now equally weights paper and electronic logbook violations in the SMS for consistency purposes. 4.Changed the name of the Fatigued Driving (HOS) BASIC to the HOS Compliance BASIC – This BASIC continues to have a strong association with future crash risk. This action was taken to reflect that the BASIC includes HOS recordkeeping requirements that, by themselves, do not necessarily indicate fatigued driving or driving in excess of allowable hours.

45. Driver Briefing | December 2012 45 FMC-CSA-10-027 For more information, visit: http://csa.fmcsa.dot.gov http://csa.fmcsa.dot.gov