2. The European Enterprise Content Management Market “ECM will provide the infrastructure that will enable e-business” Andrew Ball, Research Analyst, ICT Group

3. Key features “Understand the structure of the market today and how it will develop in the coming years.” We provide: Market forecasts to 2008 and the drivers behind this growth. A full analysis of the marketing strategies of the key vendors, including their European penetration, segmentation, and unique selling points. An understanding of customers selection process and the impact of the above factors. Opportunities and challenges that the trends in the market will pose existing and potential vendors.

4. Key content Key market changes and the degree of challenge that they pose enterprise software vendors Based on detailed interviews with senior marketing management from all the key vendors, we analyse issues including... How do customers perceive our unique selling points? Which market segments are targeted by which vendors? What are the key trends in the market ?

5. Key content What will be the impact of key trends on vendors in the market? How can vendors turn these trends to their advantage? Total Enterprise Content Management Market Recognition and Execution Analysis (Europe) 2001

6. Who will benefit from this report? Enterprise Software Vendors (ESV) What strengths do potential customers see them offering Understand who they will be competing against Identify the challenges that they will have to overcome Document Management Software Vendors (DM) Analyse the new competitive challenge from ESV. Learn how DM vendors have entered the ECM market Tailor your strategy to meet the key trends in the market Web Content Management Software Vendors (WCM) Understand the impact of the ECM market on WCM Answer why WCM vendors have targeted the ECM market Find out how customers distinguish between offerings

7. Featured Companies Day SoftwareOracle DocumentumPironet-NDH FileNetStellent Gauss InterpriseTridion IBMVignette Interwoven Mediasurface Microsoft

8. What to do next For more information Call +44 (0) 20 7343 8303 or email andrew.ball@frost.com