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Published byNorma Gray Modified over 9 years ago
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21 Years Experience Providing Enhanced Services Solutions OmniVox3D Application Server Installed in +95 Countries Value Added Reseller (VAR) Network – 60+ VARs – Provide local support, application development & customization OEM Licensed Product to: – Avaya, Ericsson, Aastra, Cisco & Qualcomm
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250+ Telecom Service Providers
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APEX Service Delivery Platform
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First Touch Dialogs IVR/IVVR Optimization Strategy Contact Steering Strategy Agent Pre-Queue Strategy Post Call Strategy Survey & Notification
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