1. Extending the functionality and industry focus of Microsoft CRM c360 SDK for Microsoft CRM 4.0 Presentation

2. Extending the functionality and industry focus of Microsoft CRM Who is c360? Exclusive Focus on Microsoft CRM products, industry solutions and development tools Winner, Microsoft 2005 “Partner Choice ISV” Award 450+ Authorized Reseller Partners worldwide 97% Customer/Partner Satisfaction Ranking – Prognostics survey 1,250+ organizations worldwide run c360 (800+ customers + partners) 80,000+ customer licenses installed c360 is the leading developer of Microsoft CRM add-on products: Doug Burgum and John Gravely, WWPC July 2005

3. Extending the functionality and industry focus of Microsoft CRM c360 Product Offering c360 Products are sold in Productivity Packs (Core, Sales and Service) and Industry Vertical Packs (c360 High-Tech): ProductsCoreSalesServiceHigh-Tech Record EditorXX Console XX Alerts XX Relationship ExplorerXX SummaryXX Multi-Field Search XX ExplorerXX Forecast ManagerXX Web ConnectXX Email To CaseXX My WorkPlaceXX Customer PortalX c360 SDK for Microsoft CRM 4.0 Productivity Packs Development Tools

4. Extending the functionality and industry focus of Microsoft CRM What is the c360 SDK for Microsoft CRM 4.0? The c360 SDK for Microsoft CRM 4.0 is: A Software Development Kit (SDK) Compatible with Microsoft CRM 4.0 Allows developers to build applications on the Microsoft CRM 4.0 platform The framework for all c360 products Installed in over 1,200 production environments Complete suite of ASP.NET user interface controls (grid, tree-view, menu, toolbar, radio, picklist, list, date picker, lookup, etc.)

5. Extending the functionality and industry focus of Microsoft CRM c360 SDK for Microsoft CRM: Target User The c360 SDK for Microsoft CRM is intended for software developers. Software Developers should have experience with the following: Microsoft CRM 4.0 Visual Studio.NET or similar IDE ASP.NET Internet Information Services (IIS) HTML Java Script XML

6. Extending the functionality and industry focus of Microsoft CRM c360 Solutions Architecture c360-Enabled Custom Developmentc360 Products and Productivity Packs c360 SDK for Microsoft CRM 4.0 Microsoft CRM Microsoft.NET Configurable Base Pages and Dialogues Security and Privilege Authentication Encryption and Decryption of Data External Data Access Service Classes Configuration Information Storage and Retrieval CRM Data Retrieval and Update Licensing CRM Look and Feel User Interface Controls

7. Extending the functionality and industry focus of Microsoft CRM c360 SDK for Microsoft CRM 4.0 c360 SDK for Microsoft CRM 4.0 Components Dual List Grid Control Lookup Date Picker Radio Button Menu Bar Tab Bar List Edit Page Area Page Grid Preferences Tree View Multiple Pick List Single Pick List Dialog Page Tree View Data Page Save Dialog Page Action Dialog Page * Grid Data Page Visual ControlsWeb Pages Left Navigation Bar

8. Extending the functionality and industry focus of Microsoft CRM Why should you use the c360 SDK for Microsoft CRM 4.0? Benefits Proven platform for custom development on Microsoft CRM 4.0 Complete suite of ASP.NET user interface controls that look, feel and behave like standard Microsoft CRM controls User interface controls are highly configurable Multi-functional grid control loaded with features Inheritable pages that enforce the Microsoft CRM look and feel Framework through which external data can be linked to CRM entities Improved user experience using Asynchronous JavaScript and XML (AJAX) Mimics Microsoft CRM navigation Custom grid actions that can be integrate with standard c360 products Save valuable time and money

9. Extending the functionality and industry focus of Microsoft CRM How to purchase? c360 SDK for Microsoft CRM 4.0 License Runtime License - $35/CRM license Deploy an unlimited number of applications built on the c360 SDK for a single Microsoft One Developer License CRM Integration Pack License - $60/CRM License Integration Pack also includes the c360 Console platform that allows the ability to integrate external data (accounting, order systems) within custom console cells c360 SDK Training $995 Includes: 4 Hour web-based training seminar Training Guide Up to 4 hours of post training development mentoring c360 SDK Development Assistance $140/Hour

10. Extending the functionality and industry focus of Microsoft CRM Q&A www.c360.com Contact sales@c360.com c360 Solutions 2 Concourse Pkwy, Suite 800 Atlanta, GA 30328