1. Our mission is to provide standardized, effective & efficient services, facilities and infrastructure to Soldiers, Families and Civilians for an Army and Nation engaged in persistent conflict. 1 OF 10 Army Community Service Overview 8 November 2010 Mrs. Ginalyn Cowles Chief, Army Community Service

2. Army Community Service Overview Functional Breakdown Family and Morale, Welfare and Recreation (FMWR) Business Support Division Child, Youth and School Services Division Recreation Division Army Community Service Bowling Commercial Sponsorship Financial Management Food and Beverage Golf Lodging Marketing Private Organizations Solicitation Permits Supply Vet Services Child Development Center Family Child Care Outreach School Age Services School Liaison Officer SKIES Unlimited Youth Centers Youth Sports and Fitness Army Emergency Relief Army Family Action Plan Army Family Team Building Mobilization and Deployment Exceptional Family Member Program Family Advocacy Program Financial Readiness Information and Referral Army Volunteer Corps Relocation Readiness Survivor Outreach Services Installation Victim Advocate Employment Readiness Military Family Life Consultant New Parent Support Program Adult Sports/Fitness Arts, Crafts and Tickets Hunt Lodge RV Storage POV Resale BOSS ( Better Opportunities for the Single Soldiers Frontier Conference Center Fitness Centers Indoor and Outdoor Pools Outdoor Recreation Rod & Gun Skate Park and Mini Golf Outdoor Recreation Rental Flying Fox Hunt Skeet Range Stables Special Events

3. Army Community Service Overview To provide… Comprehensive, Coordinated and Responsive services which support readiness of Soldiers, Civilian employees and their Family members. ACS Mission

4. Army Community Service Overview  Army Emergency Relief  Army Family Action Plan  Army Family Team Building  Army Volunteer Corps  Mobilization and Deployment  Exceptional Family Member Program  Family Advocacy Program  Financial Readiness  Information and Referral  Relocation Readiness  Survivor Outreach Services  Installation Victim Advocate  Employment Readiness  Military Family Life Consultant  New Parent Support Program  Soldier and Family Assistance Center

5. Army Community Service Overview Community Information and Referral Resource Files –Central Files for ACS Fax Services Copy Machine Public Computers Public Phones Information and Referral Program

6. Army Community Service Overview Garrison/Unit AFAP Conferences (Oct – Dec) Garrison/Unit AFAP Conferences (Oct – Dec) Mid-Level AFAP Conferences (Mar – Jun) Mid-Level AFAP Conferences (Mar – Jun) HQDA AFAP Conference (Jan) HQDA AFAP Conference (Jan) New Issues Active Issues GOSC Meeting (Jun) GOSC Meeting (Jun) Army Staff works issues In Process Review (Sep) Army Staff works issues In Process Review (Sep) GOSC Meeting (Jan) GOSC Meeting (Jan) New issues added Army Staff works issues In Process Review (Mar) New issues added Army Staff works issues In Process Review (Mar) Issue Updates New Issues

7. Army Community Service Overview High visibility/wide impact issues TRICARE for Life Distribution of MGIB Benefits to Dependents Low cost issues with a high quality of life return Convicted Sex Offender Registry OCONUS Family Care Plan Provider Access to Installations Creation of Family Readiness Groups Timely/relevant issues Traumatic Brain Injury Rehabilitation at Military Medical Centers Eligibility for Surviving Spouses Educational Benefits Issues that create parallels to civilian standards of living In-state College Tuition Audio/Video Surveillance in Childcare Centers Costly, impractical, unsupported issues are declared unattainable Relocation of Pets from OCONUS – Lack of support Retirement Dislocation Allowance – Costly AFAP Issues

8. Army Community Service Overview Army Family Team Building To educate and train America’s Army in a wide variety of knowledge, skills, and behaviors designed to make them more self-reliant... and prepared to meet the challenges of the future.

9. Army Community Service Overview What is Army Family Team Building? 3 Levels of Classes Introduction to the Army (Level 1) Immediate Skills (Level 2) Advanced Skills for Leaders (Level 3) Instructor Training Program ACS Master Trainer Program

10. Army Community Service Overview Army Volunteer Corps Recruitment and placement of Volunteers Records management Training opportunities Recognition Special events

11. Army Community Service Overview It empowers individuals It adds value to not-for-profit organizations It strengthens communities It’s worth millions to the community! Why is volunteering important?

12. Army Community Service Overview –Mandatory Trainings Debt Card Management Pre-move education 1 st termers –Prevention Trainings Budgeting & Planning Understanding Credit Investing Seminar Consumer Awareness Car Buying Debt Management Real Estate in the Military Financial Readiness Program

13. Army Community Service Overview Army Emergency Relief Mission: “ To collect and hold funds and to relieve distress of personnel of the Army of the United States and their dependents” - Certificate of Incorporation, 3 March 1942 Operations: Private, not for profit, charitable organization

14. Army Community Service Overview Food Rent Utilities Emergency travel Vehicle repair Funeral expenses Medical/dental expenses AER Assistance Categories

15. Army Community Service Overview Scholarships based on financial need, academics, and leadership/achievement for each academic year. GPA of a 2.0 on a 4.0 scale Full time undergraduate students Dependents of a Soldier on federal active duty, a retiree, or a deceased active or retired Soldiers Children’s Scholarships

16. Army Community Service Overview Resume Writing and Review Career Coaching Resource Library Weekly Job Postings and semi-annual Job Fairs Army Spouse Employment Partnership (ASEP) Employment Readiness Program

17. Army Community Service Overview Newcomers’ Orientation Sponsorship Training ESL-English as a Second Language Citizenship and Naturalization Information Get Your Move On – Relocation for CONUS & OCONUS moves Loan Closet Relocation Readiness Program

18. Army Community Service Overview Exceptional Family Member Program Education Advocacy Links to Community Resources Training Respite Care Family Support Group

19. Army Community Service Overview Pre and Post-Deployment Briefings and Trainings Support Groups for Families with Deployed Soldiers Assisting with the Soldier Readiness Process (SRP) Family Readiness Group Training Family Assistance Center (FAC) for Emergency Events Mobilization and Deployment Program

20. Army Community Service Overview A Military Family Life Consultant is a licensed Mental Health Provider who provides one to two confidential, solution-focused sessions to all within the Military Community. –The Consultant rotates every 90 days. Military Family Life Consultant do assist in briefing life- skills classes and deployment related classes. Military Family Life Consultant

21. Army Community Service Overview Provide tailored, integrated support services dedicated to serving Wounded Warriors, Warriors in Transition, Wounded DoD Civilians, and their Family members. We ensure that Warriors and their Families receive timely and convenient information and referrals within a nurturing environment as they transition back to duty or to civilian life. Soldier and Family Assistance Center

22. Army Community Service Overview Mission Statement “Embrace and reassure Survivors that they are continually linked to the Army Family through a unified support program that enables them to remain an important part of the Army Family for as long as they desire.” Survivors are defined as: –Primary and Secondary Next of Kin such as Spouse, Children, Parents, Persons in Loco Parentis, Siblings

23. Army Community Service Overview Program Objectives Help Survivors cope with the loss of their loved one. Provide enhanced services to Families of the Fallen. Improve responsiveness and streamline the assistance process for Families. Ensure Survivors have access to all entitled benefits.

24. Army Community Service Overview Education and Training For Command and Soldiers Parenting Support and Health Relationship Training Anger & Stress Management Installation Victim Advocate –24 / 7 Hotline Domestic Violence Sexual Assault New Parent Support Program –Parenting –Home Visits –Play Groups –Pregnancy / Post Partum focus –Child Safety Family Advocacy Program

25. Army Community Service Overview Army Family Covenant The United States Army committed $1.4 billion this fiscal year to improving the quality of life for Soldiers and Families. –America’s Army: The Strength of the Nation TM Army Family Covenant –We recognize… »The commitment and increasing scarifies that our Families are making everyday. »The strength of our Soldiers cones from the strength of their Families. –We are committed to… »Providing Soldiers and Families a quality of life that is commensurate with their service. »Providing our Families a strong, supportive environment where they can thrive. »Building a partnership with Army Families that enhance their strength and resilience. –We are committed to improving Family readiness by… »Standardizing and funding existing Family programs and services. »Increasing accessibility and quality health care. »Improving Soldier and Family housing. »Ensuring excellence in school, youth services and child care. »Expanding education and employment opportunities for Family members.

26. Army Community Service Overview  Exceptional Family Member Program (EFMP) instituted respite care program, summer camp partnership program with Child, Youth and School Services, Specialized Training for Military Parents (STOMP) workshop and weekend bowling program.  Family Advocacy Program partners with the Alliance Against Family Violence Center to provide advocacy and shelter support for Families experiencing domestic conflicts.  Expand New Parent Support Program  Establish Army Integrated Family Support Network  Sexual Assault Program FMWR AFC Initiatives: Army Community Service