1. Welcome to Outlook Day 1 of 2 Dan McAllister Just arriving? Sign-in near the door Grab a handout Just arriving? Sign-in near the door Grab a handout Finished for the day? Please fill out our Class Evaluation Use the icon on the desktop Finished for the day? Please fill out our Class Evaluation Use the icon on the desktop

2. MODULE 1: Introduction & Using Email, Contacts & Tasks Introduction to the Outlook Interface (The Ribbon, the Backstage View & Quick Access toolbar) Introduction overview of using Outlook with and without an Exchange Server Navigating through Outlook Creating and sending new mail Mail message options Attaching a file to a message Viewing and responding to mail Sorting messages & using the Conversation view Flagging and Categorizing email Creating custom categories Overview of the To-Do Bar Printing and deleting messages Creating and editing a new contact Sorting and finding contacts Creating a Distribution List Creating and editing a new task Difference b/w Task list and To-Do list

3. MODULE 2: Using the Calendar, Managing & Organizing Information Introduction to the Outlook calendar Using the Schedule view Adding and editing appointments Scheduling recurring appointments Scheduling events Sending and responding to meeting invitations Customizing the calendar Creating your own mailbox subfolders Moving items into folders Searching & finding Outlook items Adding Search Folders Creating Notes

4. Resources www.learnit.com/files o Choose the class >> the version >> the day >> download the files o Extract the files from.zip, if needed www.learnit.com/handouts o Choose the class >> the version >> the day >> download the handout o Print it, if desired www.learnit.com/manuals o User name = manuals o Password = password (lowercase) [Login] o Choose the class >> the version >> the day >> download the manual Often the manuals are huge, so don’t bother printing them www.learnit.com/evaluation o Give us feedback

5. Books (not free) Book$ from Micro$oft Pre$$ Microsoft Outlook 2010 – Step by Step ~= $20 o Lessons, with practice files you download from the web Microsoft Outlook 2010 – Inside Out ~= $30 o Not lessons, but an in-depth reference of every ribbon, group, button and dialog-window