1. THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

2. Staying Up & Running: The Most Common Pitfalls of System Administration Roque Napoli William Gookin

3.  Who are we – Roque Napoli, Component Control Senior Network Services Technician – William Gookin, Component Control Network Services Technician

4.  In This Session we will discuss… – Performance Considerations – Backup and Recovery – Dedicated, Physical and Virtual servers – Upgrade Management

5.  Performance Considerations – Server hard disk configuration – Server memory requirements (RAM and HD) – Server CPU requirements – Network and client side considerations

6. Dedicated Oracle Standard Edition One Database Server Quad-core 64-bit Intel ® Xeon ® processors (2 Sockets Max) Min. 8GB RAM 500GB 15K hard drives in RAID 10 configuration External Storage Device Windows 2012 Standard Edition, Windows 64-bit 2008 R1, Windows 64-bit 2008 R2, and Linux Redhat Advanced Server ES. Note: Small Business Server is not recommended. Dedicated Oracle Express Database Server Intel Xeon 2.6Ghz Dual Core Processor Min. 4 GB RAM 300GB SATA hard drive External Storage Device Windows 2012 Standard Edition, Windows 64-bit 2008 R1, Windows 64-bit 2008 R2, Windows 7 64 bit, Windows 8 64 bit Firebird Database Server Intel Xeon 2.6Ghz Dual Core Processor Min. 4 GB RAM 300GB SATA hard drive External Storage Device Windows 2012 Standard Edition, Windows 64-bit 2008 R1, Windows 64-bit 2008 R2, Windows 7 64 bit, Windows 8 64 bit

7.  Backup and Recovery – Database backups and where to store them – Recovering from backups – 3 rd party backup software – Standby/backup servers

9.  Dedicated, Physical and Virtual Servers – Physical or virtual, always use dedicated servers – Advantages of a physical database server – Advantages of a virtualized database server – Use separate RDP servers for remote access

11.  Upgrade Management – Server hardware upgrades and migrations – Server software upgrades – Client software upgrades

12.  Where to Find More Information – Hardware requirements for Small BusinessSmall Business – Hardware requirements for Medium & Large BusinessMedium & Large Business – Quantum Server Upgrade Request FormUpgrade Request Form – Network Services RFQ FormRFQ Form – System Admin class at San Diego Training facilitySan Diego Training facility – As a QUE Group Member be sure to subscribe to forums or visit www.quegroup.orgwww.quegroup.org – As a Quantum User be sure to visit Component Control at www.componentcontrol.comwww.componentcontrol.com

13.  Key Points to Take Home – Get your database backups offsite – Dedicated and virtual servers will minimize the impact on your infrastructure when failures occur – Don’t be afraid to contact us for assistance in planning any hardware or software upgrades or migrations

14.  Your Turn! ? Questions? How to contact us: Roque Napoli rnapoli@componentcontrol.com William Gookin wgookin@componentcontrol.com Please remember to complete your conference evaluation

15.  Disclaimer The Content provided is expected to be for the sole use of paying members and not to be disseminated outside of its intended audience, or sold without prior consent of both the QUE Group and the originator of the document or presentation. For Questions regarding the QUE Group, please visit www.quegroup.orgwww.quegroup.org