1. Using Volunteers to Support Digital Literacy Rob Podlasek Susan Wetenkamp-Brandt November 2, 2012 Volunteer Management Conference

2. Agenda 0 Warm-up 0 What’s the Big Picture? 0 Volunteer Roles & Tasks 0 Skills, Knowledge, and Attitudes 0 Supporting the Use of Volunteers 0 Reflection

3. Draw Me a Picture What does digital literacy look like in your ABE program? 0 2002? 0 2012? 0 2022?

4. What is Digital Literacy? 0 Computer Literacy: the knowledge and ability to use computers and related technology efficiently 0 Digital Literacy: the ability to effectively and critically navigate, evaluate and create information using a range of digital technologies 0 Definitions from Wikipedia.org

5. Digital Literacy: Beyond basic computer use to: producing and critically consuming information; communicating; engaging with media Computer Literacy Controlling the hardware; Using common software applications

6. Why teach Digital Literacy? 0 Job skill 0 Life skill 0 In 21 st Century America, if you are not engaging with digital media, you are not a full participant in our society.

7. ABE Instruction is Changing 0 Implementation of the Northstar Digital Literacy Standards & Assessments 0 www.digitalliteracyassessment.org www.digitalliteracyassessment.org 0 GED 2014 = computerized test

8. Optimizing Technology Integration Keep it SAFE for adult learners: 0 Seamless 0 Appropriate 0 Facilitated 0 Empowering Dillon-Marable, E. and Valentine, T. (2006), “Optimizing Computer Technology Integration,” Adult Basic Education, 16(2), 99-117.

9. What does this mean for us? 0 ABE volunteers will see more frequent and diverse use of computers and other digital devices in the classroom. 0 ABE volunteers will be needed to support adult learners as they develop digital literacy skills.

10. What does digital literacy instruction look like? 0 Direct instruction 0 Exploratory learning 0 Project-based learning

11. Direct Instruction 0 I 0 We 0 You

12. A Sample Lesson Google Image Search

13. Volunteer Roles & Tasks 0 “I” stage: 0 Keep learners focused on the teacher 0 “We” stage: 0 Review directions 0 Reinforce vocabulary 0 “You” stage: 0 Coach learners 0 Help troubleshoot

14. Helping a Learner 0 What NOT to do: a demonstration 0 What’s better?

15. Skills, Knowledge, Attitudes 0 Skills 0 Digital literacy! 0 Coaching skills 0 Knowledge 0 Purpose of lesson / lesson objectives 0 Common errors 0 Effective strategies 0 Attitudes 0 “Helping” ≠ Doing it for them or giving the answer. 0 “Helping” = Guiding learners to find the answer for themselves.

16. Encouraging the Use of Volunteers 0 We can:

17. Supporting Volunteers 0 We can:

18. Reflection 0 What is your #1 take-away from this session? 0 What is one question or concern you have about using volunteers to support digital literacy instruction? 0 What’s your next step? (Something you can do before Dec. 31)

19. Thank You! 0 Rob Podlasek: rpodlasek@mnliteracy.org rpodlasek@mnliteracy.org 0 Susan Wetenkamp-Brandt: swbrandt@mnliteracy.org swbrandt@mnliteracy.org