1. Email & Instant Messenger Communication of the Future Jonathan Smith MIS

2. Table of Contents History of Email Current Uses of Email Current and Future Competition Future Direction

3. The Beginnings of the Email E-mail was established on Arpanet in 1971. E-mail was established on Arpanet in 1971. Arpanet (Advanced Research Projects Agency). Arpanet (Advanced Research Projects Agency). Funded by ARPA Funded by ARPA Arpanet was a large network that was developed by the United States Department of Defense. 1 Arpanet was a large network that was developed by the United States Department of Defense. 1

4. History Con’t The purpose of Arpanet was to attempt to keep the technological abilities of the United States superior and ahead of other countries. The purpose of Arpanet was to attempt to keep the technological abilities of the United States superior and ahead of other countries.

5. History Con’t SNDMSG > The first program to transfer information over the Arpanet. SNDMSG > The first program to transfer information over the Arpanet. EMISARI > An internal system that allowed the trading of messages on the same computer. EMISARI > An internal system that allowed the trading of messages on the same computer. BANANARD > Allowed sending and reading capabilities and was also the first to provide on-line help. 2 BANANARD > Allowed sending and reading capabilities and was also the first to provide on-line help. 2

6. History Con’t MSG > Forwarded messages and automatic handling of address fields and replies. 3 MSG > Forwarded messages and automatic handling of address fields and replies. 3

7. History Con’t Early 1980’s - E-mail on the internet was started Early 1980’s - E-mail on the internet was started E-mail was host-based and on time- shared minicomputers. E-mail was host-based and on time- shared minicomputers. Late 1980’s - PC LAN (Local Area Network) email was integrated with desktop applications. 4 Late 1980’s - PC LAN (Local Area Network) email was integrated with desktop applications. 4 1990’s – Client server capabilities began to take over. 1990’s – Client server capabilities began to take over.

8. Current Email Currently, e-mail is one of the most influential ways in which we communicate. Currently, e-mail is one of the most influential ways in which we communicate. E-mail has transformed that way that information is relayed. E-mail has transformed that way that information is relayed. In many cases email has replaced the use of physical paper mail. In many cases email has replaced the use of physical paper mail. Email provides ways to be more interactive with the mail that is sent and received. Email provides ways to be more interactive with the mail that is sent and received. Videos, documents, and pictures are currently being sent through emails. Videos, documents, and pictures are currently being sent through emails. E-mail has been the most rapidly adopted form of communication ever known. In less than two decades, it has gone from obscurity to mainstream dominance. E-mail has been the most rapidly adopted form of communication ever known. In less than two decades, it has gone from obscurity to mainstream dominance.

9. Email Competition There are no competitors of email itself. There are no competitors of email itself. There are many competitors with email providers. There are many competitors with email providers. AOL is currently the leader, but there are many email providers that are following close behind. AOL is currently the leader, but there are many email providers that are following close behind. MSN, Earthlink, and Yahoo are major providers that are getting new members everyday. MSN, Earthlink, and Yahoo are major providers that are getting new members everyday.

10. Future of Email Email has accomplished many advances since the days if its beginning and further growth of the email system is honestly unclear. Email has accomplished many advances since the days if its beginning and further growth of the email system is honestly unclear. There are not many other uses of email that have not been utilized. There are not many other uses of email that have not been utilized. The continued transfer of files is the future for email. The continued transfer of files is the future for email. The introduction and progression of instant messenger will be the source for basic communication between internet users. The introduction and progression of instant messenger will be the source for basic communication between internet users.

11. What Is Instant Messenger? Instant Messenger provides a way to chat over the Internet in real-time. It allows group discussions and it also has the capabilities to allow private conversations. 5 Instant Messenger provides a way to chat over the Internet in real-time. It allows group discussions and it also has the capabilities to allow private conversations. 5

12. The Beginnings Of Instant Messenger Instant messenger came on the scene in the mid 1990’s. 6 Instant messenger came on the scene in the mid 1990’s. 6 It became popular because of the fact that it provided the ability to talk or chat with others in the internet in real time. It became popular because of the fact that it provided the ability to talk or chat with others in the internet in real time. It was faster than email. It was faster than email. The parties involved had to be online in order to communicate. The parties involved had to be online in order to communicate.

13. History of Instant Messengers Con’t AOL was the pioneer of the instant messaging craze. AOL was the pioneer of the instant messaging craze. AOL ( America Online ) was the leader in the emailing system and worked to be the leader in instant messaging service. AOL ( America Online ) was the leader in the emailing system and worked to be the leader in instant messaging service. AOL is the only instant messenger program that is compatible with non- members. AOL is the only instant messenger program that is compatible with non- members. There are no other instant messenger systems that have been able to develop the link that enables their members to be able to instant message those outside of their system. 7 There are no other instant messenger systems that have been able to develop the link that enables their members to be able to instant message those outside of their system. 7

14. History of Instant Messenger Con’t Instant Messenger’s popularity was furthered in 1996 by Mirablis Instant Messenger’s popularity was furthered in 1996 by Mirablis Mirablis was a company that was started by four Israeli programmers. Mirablis was a company that was started by four Israeli programmers. They developed the first free instant messenger that any person was able to use. 8 They developed the first free instant messenger that any person was able to use. 8

15. Instant Messenger Currently Instant messenger continues to grow. Many instant messenger services have developed since the start of instant messenger. Instant messenger continues to grow. Many instant messenger services have developed since the start of instant messenger. Instant Messenger services have expanded to have chat rooms, which are groups of people that can all communicate to one another. Instant Messenger services have expanded to have chat rooms, which are groups of people that can all communicate to one another. Most Internet programs have chat room programs included in the use if their programs. Most Internet programs have chat room programs included in the use if their programs.

16. Instant Messenger Competition Similar to email, there are competitors of instant messages itself. The competition exists amongst the providers of the instant messenger services. Similar to email, there are competitors of instant messages itself. The competition exists amongst the providers of the instant messenger services. AOL is also the leader in instant messenger service. AOL is still ahead of the game because if the fact that they enable their members to chat with non- members. AOL is also the leader in instant messenger service. AOL is still ahead of the game because if the fact that they enable their members to chat with non- members. Competition for this specific feature is minimal. Small providers like Trillian are trying to put there mark on the industry, by providing chat capabilities to all users including non-members. Competition for this specific feature is minimal. Small providers like Trillian are trying to put there mark on the industry, by providing chat capabilities to all users including non-members.

17. Competition Cont’d AOL is far more advanced on the services that it provides to it members. AOL is far more advanced on the services that it provides to it members. The other providers provide free emails, but the services are not up to par compared to the service of AOL. The other providers provide free emails, but the services are not up to par compared to the service of AOL.

18. Future of Instant Messenger The future of instant messenger can be seen through the direction that it is developing today. The future of instant messenger can be seen through the direction that it is developing today. The ability to vocally speak to the people that you are online with. The ability to vocally speak to the people that you are online with. Becoming a substitute for the telephone Becoming a substitute for the telephone With the World Wide Web, long distance calls will be obsolete. With the World Wide Web, long distance calls will be obsolete.

19. Future of Instant Messenger Con’t The implementation of video conferencing. The implementation of video conferencing. The ability to see the person or persons that you want to speak to. The ability to see the person or persons that you want to speak to. The ability to use instant messenger on camera cellular phones. The ability to use instant messenger on camera cellular phones. The ability to use instant messenger on PDA’s and other handheld devices. The ability to use instant messenger on PDA’s and other handheld devices.

20. End Notes 1.www.cs.tcd.ie/courses www.cs.tcd.ie/courses 2. www.cs.tcd.ie/courses www.cs.tcd.ie/courses 3.www.cs.tcd.ie/courses www.cs.tcd.ie/courses 4. www.howstuffworks.com www.howstuffworks.com 5.www.saugus.net (google search) 6. www.howstuffworks.com www.howstuffworks.com 7. www.howstuffworks.com www.howstuffworks.com 8. www.howstuffworks.com www.howstuffworks.com

21. Bibliography Websites www.aol.com www.aol.com www.aol.com www.cs.tcd.ie www.cs.tcd.ie www.cs.tcd.ie www.howstuffworks.com www.howstuffworks.com www.howstuffworks.com www.saugus.net www.saugus.net www.saugus.net www.trillian.com www.trillian.com www.trillian.com Interviews Fashaw, Gene (current uses of email) Greer, Vincent ( current uses of instant messenger)