1. Agenda WelcomeVenue introductions (Beccy Thorp) and Chairman's welcome (Moya Maxwell) Unique Matters of Business General Manager's update (Lisa Hatswell) PR and Communications update (Andrew White & Henry Rubinstein) Prospective New Member Presentation Chiswick House and Gardens Unique Points of View - External Private Events Panel Graeme Smith, Corporate & Private Events Manager, Randolphs Barbara Simpson, Operations Director, The Birley Clubs & Birley Events Kelly Chandler, Wedding Planner & Owner, The Bespoke Wedding Company Unique Objects of London Guy Collins-Down Private Panel Summary Moya Maxwell & Guy Collins-Down Member Notices @SyonParkGardens

2. General Manager Update Number of Enquiries March & April 2015: March = 118 enquiries (85) April = 119 enquiries (72) @SyonParkGardens

3. General Manager Trends Increase in International enquiries particularly in April. Top four countries over these months: –USA –Germany ( NB: London and Partners main European market ) –Italy –Belgium Type of corporate enquiries received: –March - Finance, Media, Academic –April - IT, Media, (PR, Marketing, Finance) Size of events: –March - 100-149 (26 enquiries), 50-99 (16 enquiries), less than 21 (15 enquiries) –April - 50-99 (22 enquiries), 100-149 (19 enquiries), 21-49 (18 enquiries) @SyonParkGardens

4. General Manager Trends The main type of enquiries requested: –March – Conferences (25 enquiries), Meetings (19 enquiries), Dinners (13 enquiries) –April – Conferences (27 enquiries), Meetings (16 enquiries), Dinners (15 enquiries) Increase in summer party enquiries and also Christmas party requests Slight increase in 2016 enquiries @SyonParkGardens

5. General Manager Private Event Trends Private Event Enquires: From September 2014 to April 2015 = 95 private event enquiries ( compared to 460 corporate enquiries and 157 agent enquiries ) @SyonParkGardens

6. General Manager Private Event Trends Private Event enquiries monthly breakdown: Demonstrating most private enquiries are taken in January. @SyonParkGardens

7. General Manager Private Event Trends Snap Shot of Private Event enquiries: @SyonParkGardens

8. Training Update 26th June 2015 - Managing Enquiries workshop – Museum of the Order of St John Course Content: Improve conversion of enquiries to bookings. Qualify each opportunity. Get the right person to your show rounds. 6th July 2015 - Show-round workshop – London Transport Museum (postponed new date tbc) Course Content: Following on from the elements learnt in the Managing Enquiries course. Up-sell to additional services. Manage objectives and difficult questions. Get a commitment to buy. 3rd July 2015 – Management Skills workshop – London Transport Museum (postponed new date tbc) Course Content: Designed for first line managers within a busy operations environment. Developing a flexible and effective management style. Leading versus doing. Giving feedback. Handling performance issues. Managing Conflict. Building a successful and motivated team. Each one day workshop is £170 per participant plus VAT. A minimum of 6 participants for the courses to go ahead @SyonParkGardens

9. Exhibition Update The Meetings Show 2015 – 7-9 July 2015, Unique Venues of London will have its own stand and will be asking members to support running the stand www.themeetingsshow.com London & Partners opportunities: The eVent: The UK Summit - 24-27 July 2015, Royal Horseguards Hotel, London Exclusive event, 30 hand-picked North American meeting, incentive and corporate buyers come together for a four-night, three-day education, familiarization and networking experience Exhibit under Unique Venues of London name (for example: Unique Venues of London featuring Somerset House and Middle Temple) One shared appointment diary / meeting table Max. 1 representative from each venue Cost is £3,000 each representative, which is for the main programme and includes accommodations and all meals/networking as this is a residential programme @SyonParkGardens

10. Exhibition Update London & Partners opportunities: IMEX America – 13-15 October 2015 – Las Vegas America’s worldwide exhibition for the incentive travel, meetings and events www.imexamerica.com Exhibit under Unique Venues of London name (for example: Unique Venues of London featuring Spencer House and Syon Park ) One shared meeting table/space but other space available on stand 2 x venues each with 1 x delegate and their own appointment diary (1 appt. diary per venue) Cost is £4,197.50 each (flights, accommodation etc. is additional) @SyonParkGardens

11. Agenda WelcomeVenue introductions (Beccy Thorp) and Chairman's welcome (Moya Maxwell) Unique Matters of Business General Manager's update (Lisa Hatswell) PR and Communications update (Andrew White & Henry Rubinstein) Prospective New Member Presentation Chiswick House and Gardens Unique Points of View - External Private Events Panel Graeme Smith, Corporate & Private Events Manager, Randolphs Barbara Simpson, Operations Director, The Birley Clubs & Birley Events Kelly Chandler, Wedding Planner & Owner, The Bespoke Wedding Company Unique Objects of London Guy Collins-Down Private Panel Summary Moya Maxwell & Guy Collins-Down Member Notices @SyonParkGardens