1. International Civil Aviation Organization European and North Atlantic Office SAFETY MANAGEMENT Elements Michel Béland ICAO Regional Safety Officer Europe and North Atlantic Baku Azerbaijan, 5 – 7 April 2006

2. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 2 Overview  Safety management  Safety management plan  Roles and responsibilities  Documentation  Oversight/performance monitoring  Managing safety  Safety culture  Safety promotion

3. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 3 Safety Management  Safety management is a systematic approach to hazard identification and risk management  minimize loss:  human life,  property damage  financial  environmental  societal  Managing Safety = Managing Risk  National legislation/regulations

4. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 4 Safety Management  Two approaches  Traditional approach  Reactive  Compliance focussed  Modern approach  Proactive  Commitment to Safety  Corporate safety culture  Just culture

5. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 5 Safety management plan  Safety objectives  Responsibilities  Tolerable risk  Safety strategy  Reactive strategy  Proactive strategy  Processes & procedures  Risk identification and analysis  Risk mitigation  Communications  Internal and external  Timelines  Target dates and milestones

6. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 6 Roles and responsibilities  Management commitment  Objectives, policy  Performance standards  Direction and orientation  Promoting safety  Reporting system  resources  Individual roles & responsibilities  Directors, managers, staff  Safety manager/coordinator/office  Staff training  Safety committee

7. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 7 Documentation  Regulations  Safety management plan  Objectives  Policies  Procedures  Responsibilities  Identified risks  Mitigating actions  Etc.

8. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 8 Safety Oversight / Monitoring  Safety oversight is the responsibility of a State  Compliance  Systems work  Safety performance monitoring is a responsibility of an operator or service provider  ICAO USOAP audits  State systems  Safety plan  Responsibilities

9. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 9 Managing safety Prioritize Unsafe Conditions Prioritize Unsafe Conditions Collect Additional Data Collect Additional Data Implement Strategies Implement Strategies Assign Responsibilities Assign Responsibilities Approve Strategies Approve Strategies Re-evaluate Situation Re-evaluate Situation Develop Strategies Develop Strategies Analyse Data Analyse Data Collect Data Safety Management Process Safety Management Process

10. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 10 Reporting procedures  Accident and incident data  Mandatory incident reporting systems  Voluntary incident reporting systems  Hazard reporting  Confidential reporting systems  Based on trust  Non-punitive

11. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 11 Culture – some details  National culture  Professional culture  Organizational culture  Corporate culture  Safety culture  Reporting culture  Just culture

12. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 12 Safety culture Safety first  Realistic views  Senior management  Foster positive attitude  Supports reporting culture  Promote just culture

13. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 13 Safety promotion  Corporate plan  Criticality of information  Target audience  Best means of dissemination  Timing  Content  Wording

14. ICAO EUR/NAT Office Safety Management Plan Responsibilities Culture Promotion Conclusion Documentation Oversight Managing Baku, Azerbaijan 5 7 April 2006 - 14 Conclusion – Safety Management Three corner stones  1) - Corporate approach  2) - Organizational tools  3) - Safety oversight/performance monitoring

15. International Civil Aviation Organization European and North Atlantic Office SAFETY MANAGEMENT Elements Michel Béland ICAO Regional Safety Officer Europe and North Atlantic Baku Azerbaijan, 5 – 7 April 2006 – END – Thank you