1. stoke.gov.uk Encouraging Fraud Reporting Paul Bicknell Corporate Fraud Manager

2. Why Encourage Fraud Reporting? Substantial Financial Loss According to the NFA:- 2013 total loss - £52 billion

3. In Local Government Estimated loss:- £2.1 billion excluding Housing Benefit

4. Relevant Fraud Types Procurement - £876 million Housing Tenancy - £845 million Payroll - £154 million

5. HA’s/RSL’s Estimated Cost Of Tenancy Fraud:- £919 million

6. Emerging Frauds Council Tax Support/Business Rates Internal Fraud Right To Buy Direct Payments (Social Care) Schools Insurance

7. But Really, Why Bother? Moral Reputational Income generation? Zero tolerance = Effective organisation

8. Spot The Cheater What other frauds are out there? 12 month, high profile campaign - Now ongoing 4 main areas of fraud

9. Aims Raise awareness of other types of fraud Change the culture - Get the public onside Cost £260k : Identify £1.2 million Recover 20 properties

10. How? Develop a brand Simple, eye-catching, memorable Publicity Resources to deal with referrals Make it easy to report fraud More publicity, put it about!

11. Billboard

12. Bus Ads

13. Poster

14. Results 01/04/11 to 31/03/12 Referrals = 1508 LT fraud – 446 (30%) Undeclared work – 261 (17%) Zero allegations for CTax & Blue Badge 01/04/12 to 31/03/13 Referrals = 1777 LT fraud – 498 (28%) Tenancy fraud – 336 (19%) CTax – 51 & Blue Badge - 20

15. Results – cont.. £1.1 million benefit fraud 64 properties recovered - Approx £6k each = £372k 4 Blue Badges £6028 CTax SPD (22 cases)

16. Grand Totals Total Identified:- £1.5 million Total Outlay:- £115k

17. The Secret Formula…. Awareness Just do it! Publicity

18. Questions? Contact Details/Media Pack Enquiries :- paul.bicknell@stoke.gov.uk Tel: 01782 232828