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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 1 Employee Privacy and Organizational Security: August 8th, 2013 Addressing Employee's Personal Use of the Internet at Work
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 2 Balancing Security and Individual Privacy: An ongoing public global debate US: National Security Agency (NSA) operated PRISM (surveillance program) EU: Data Protection Directive - employee privacy and electronic surveillance in the workplace Asia-Pacific: China, Singapore’s PDPA, Japan, Hong Kong and the Philippines
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 3 In the US, Security trumps Privacy for now: Snowden/PRISM triggers a national debate Security and privacy viewed as competing To achieve security and address liability, Employer policies often assert no-employee-right-to-privacy › Security: Malware and other Cyber Threats › Liability: Employer responsibility for employee actions Global Companies must address EU obligations
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 4 The European Union’s right to privacy, directly impacts employer monitoring “Everyone has the right to respect for his private and family life, his home and correspondence.” 1 “Court has made it clear that the protection of private life enshrined in Article 8 does not exclude the professional life as a worker…” 2 Requirements freeze DLP implementations 1.European Convention for the Protection of Human Rights… Article 8.1 2.Article 29 Working Party working document on surveillance of electronic communications in the workplace
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 5 Asia-Pacific region reflects multiple views on security and privacy debate Elevating consideration of privacy with new laws and guidenlines 1 Security remains driving consideration 2 1.Singapore's recent PDPA requires notice; Hong Kong Privacy Commissioner sets non-binding guidelines on employer monitoring 2.Chinese govt./employers have authority to monitor; Japan law requires notice, but limited expectation of employee privacy at work; and Philippines, like the US, enables surveillance and focuses on security/anti-terrorism (Human Security Act of 2007) Baker & McKenzie, 51st issue of The Global Employer entitled “The Social Media Issue”, September 2012 Philippines Human Security Act of 2007 (http://www.congress.gov.ph/download/ra_13/RA09372.pdf )http://www.congress.gov.ph/download/ra_13/RA09372.pdf
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 6 Prevailing approach to employee personal web use: Prevent, Detect, & Respond Prevent employees from personal web browsing Establish acceptable use-policies (AUP) Implement secure web-filtering to limit access Detect employee personal activity Extend employee monitoring solutions Respond to enforce policies Enforce discipline and termination policies
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 7 Despite attempts to limit personal Internet use at work employees continue to browse Acceptable Use Policy Employee Monitoring Website Blocking Enforcement Actions Corporate Response
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 8 Human Resources Employee lost productivity Sensitive information handling IT / Security Cyber threat management Information protection programs Legal / Compliance / Privacy Limit global privacy obligations Mitigate liability for employee actions Organization’s security focus has developed to address a range of issues Employee
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 9 The Early Days 20 th Century Present Day Web Security Tools MatureBig Brother Employee Internet Management (EIM) Web/Content Filtering Secure Web Gateways (SWG) Managed Security Services (MSS) Employee Internet Management has matured over the past 15 years * Selecting and Deploying Secure Web Gateway, Gartner December 10, 2012 Per Gartner*, the market addresses Web-use liability, malware and data loss to cyber attacks through: Acceptable-use protection (AUP), i.e. URL filtering Anti-malware Data loss prevention (DLP) on the Web channel
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 10 Current strategies for controlling the risks of employee web-use are not sufficient Personal activity remains a cyber threat vector Personal web-use continues to expand Privacy obligations limit security deployments Web-use restrictions impact employee morale
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 11 Organizational Security Organizational monitoring (DLP, Spyware) Individual activity control (Anti-Malware, AUP) Striking a new balance between security and employee privacy Individual Privacy Global right-to-privacy laws (EU Data Protection Directive) Increased reliance on the Internet for personal use Reductions in Individual Access & Privacy Growing Outcry for Internet Freedom & Privacy
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 12 Social Media Personal email Shopping/Research Information gathering Personal Web-Use Customer research Corporate email Professional Web-Use Separate personal & professional web-use Not security vs. privacy Not employee vs. employer Strengthen security and reduce risk by providing employee privacy
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 13 Human Resources - Compliance - - Legal - Privacy - - IT - Security - Reduce employee liability risk Limit malware infection Reduce vulnerability to Phishing Extend monitoring capabilities Internet as recruiting & retention tool Enhance Privacy Compliance Benefits of secure separation of personal and professional activity
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SecureAsia@Manila Conference – 7-8 August, 2013 Presented by David Melnick | pg 14 Questions and Answers David Melnick CISSP, CIPP, CISA Board Member, (ISC)2 dave@melnick.com Los Angeles, CA USA A managed web portal protecting employee privacy & organizational asset info@weblifebalance.com
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