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International marketing
Week 11 lecture Hierarchical modes of entry
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Agenda Describe the main hierarchical modes
Compare and contrast the two investment alternatives: acquisition versus greenfield Explain the different determinants that influence the decision to withdraw investments from a foreign market
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Hierarchical modes The firm completely owns and controls the foreign entry mode/ organization How many and which value chain function can be transferred to the market. According to definition needs to be owned 100% but in practice the company with 75% can have nearly full control There follows an explanation of some key terms: Coordinate its marketing activities: coordinating and integrating marketing strategies and implementing them across global markets, which involves centralization, delegation, standardization and local responsiveness. Find global customer needs: this involves carrying out international marketing research and analysing market segments, as well as seeking to understand similarities and differences in customer groups across countries. Satisfy global customers: adapting products, services and elements of the marketing mix to satisfy different customer needs across countries and regions. Being better than the competition: assessing, monitoring and responding to global competition by offering better value, low prices, high quality, superior distribution, great advertising strategies or superior brand image.
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Introduction As the firm goes through hierarchical modes, it chooses to decentralize more of its activities to foreign markets. As it moves further, it goes from one internationalization stage to another (Perlmutter, 1969): Ethnocentric orientation: represented by the domestic-based sales representatives. Polycentric orientation: represented by country subsidiaries. Regiocentric orientation: represented by a region of the world. Geocentric orientation: represented by the transnational organization.
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Domestic-based sales representatives/ manufacturer’s own sales force
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Domestic-based sales representative
Resides in the home country of the manufacturer and travels abroad to perform the sales function Ethnocentric: extension of the marketing methods used in the home country to foreign markets Often used in industrial markets where there are only a few large customers that require close contact with suppliers There follows an explanation of some key terms: Coordinate its marketing activities: coordinating and integrating marketing strategies and implementing them across global markets, which involves centralization, delegation, standardization and local responsiveness. Find global customer needs: this involves carrying out international marketing research and analysing market segments, as well as seeking to understand similarities and differences in customer groups across countries. Satisfy global customers: adapting products, services and elements of the marketing mix to satisfy different customer needs across countries and regions. Being better than the competition: assessing, monitoring and responding to global competition by offering better value, low prices, high quality, superior distribution, great advertising strategies or superior brand image.
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Domestic-based sales representatives
Advantages Better control of sales Close contact with customers More control and feedback compared to agent or distributor Disadvantages High travel expenses Too expensive for markets far from home
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Resident sales representatives/sales subsidiary
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Subsidiary Local company owned and operated by a foreign company under the laws and taxation of the host country Foreign branch: extension and a legal part of manufacturer where taxation of profits takes place in the home country. There follows an explanation of some key terms: Coordinate its marketing activities: coordinating and integrating marketing strategies and implementing them across global markets, which involves centralization, delegation, standardization and local responsiveness. Find global customer needs: this involves carrying out international marketing research and analysing market segments, as well as seeking to understand similarities and differences in customer groups across countries. Satisfy global customers: adapting products, services and elements of the marketing mix to satisfy different customer needs across countries and regions. Being better than the competition: assessing, monitoring and responding to global competition by offering better value, low prices, high quality, superior distribution, great advertising strategies or superior brand image.
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Resident sales representatives/sales subsidiary
Greater customer commitment than using domestic based sales representatives Consider following factor in choosing between domestic sales representatives or resident sales representatives Order making/order taking The nature of the product
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Sales subsidiary Complete control of sales function
Central marketing function but sometime a local marketing function can be included All foreign order are channelled through the subsidiary, which then sells to foreign buyers at wholesale or retail price
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Sales subsidiary Reasons for choosing sales subsidiary
Transferring greater autonomy and responsibilities to subunits to become close to customer Tax advantage: establishing subsidiaries in a countries with low business income taxes
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Sales and production subsidiary
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Sales and production subsidiary
Sales subsidiary: taking money out of the country and contributing nothing of value to the host country Local demands for a manufacturing or production base Firm involves in this only if they believe that the product have long term market potential and the country is politically stable.
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Sales and production subsidiary
Require more time, commitment and money Considerable risk: withdrawal from the market can be costly- financially and also reputation in international and domestic market
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Reasons for establishing local production facilities
To defend existing business To gain new business To save costs To avoid government restrictions
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Region center
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Region Centres (regional headquarters)
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Roles of regional headquarters
Coordination role is to ensure that One subsidiary does not harm another Synergies are identified and exploited Stimulator role is to facilitate the translation of global products into local country strategies Supporting local subsidiaries in their development
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The lead country concept
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Lead country The choice of lead country is influenced by several factors: Marketing competences of foreign subsidiary Quality of human resources in the countries represented Location of production Legal restrictions of host countries
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Summary of region centres
Advantages Synergies on regional/global scale Ability to leverage learning on cross-national scale Disadvantages Potential for increased bureaucracy Limited national level responsiveness Missing communication between head office and centre
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Transnational organization
An organization which has integrated and coordinated its operations across national boundaries in order to achieve synergies on a global scale Management view world as a series of interrelated markets Common R&D and frequent geographical exchange of human resource across borders Goal is to achieve global competitiveness through recognizing cross-border market similarities and differences and linking the capabilities of the organization across national boundaries e.g. Unilever There follows an explanation of some key terms: Coordinate its marketing activities: coordinating and integrating marketing strategies and implementing them across global markets, which involves centralization, delegation, standardization and local responsiveness. Find global customer needs: this involves carrying out international marketing research and analysing market segments, as well as seeking to understand similarities and differences in customer groups across countries. Satisfy global customers: adapting products, services and elements of the marketing mix to satisfy different customer needs across countries and regions. Being better than the competition: assessing, monitoring and responding to global competition by offering better value, low prices, high quality, superior distribution, great advertising strategies or superior brand image.
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Transnational organization
Managing a TO requires to understand: When a global brand makes sense or when a local requirements should take precendence When to transfer innovation and expertise from one market to another When a local idea has global potential When to bring international teams together fast to focus on key opportunities
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Methods of establishing a wholly-owned subsidiary
Acquisition Greenfield investment
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Acquisition Enables rapid entry
Provide a bridge to entry into the market Advantageous for a firm with limited international management It is feasible when the market is saturated: more competition, little room for entry
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Acquisition Acquisition takes many form
Horizontal- product lines and markets of the acquired and acquiring firms are similar Vertical- acquiring suppliers or customer Concentric- acquired firm has same market but different technology or vice versa Conglomerate- acquired firm in different industry
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Greenfield investment
Establish operations from the scratch Done when production logistics is a key industry success factor, no appropriate acquisition targets are available, or they are costly
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Greenfield investment
Advantages Optimum format possible Optimum technology possible Disadvantages High investment cost Slow entry of new markets
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Foreign divestment: withdrawing from a foreign market
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