1. CSA WG Meeting 24 April 2009 Page 1 Colorado Springs CSA WG Service Agreement Status Prepared by Hugh Kelliher Space ConneXions Limited hugh.kelliher@spaceconnexions.com

2. CSA WG Meeting 24 April 2009 Page 2 Colorado Springs CSA Charter Requirement Development of a recommended standard for service agreements that: 1)defines template(s) of service agreement contents, including a formal schema, 2)offers two or more examples of an instantiated service agreement based on the template and two or more current inter-agency service agreements, 3)identifies mechanism(s) for service agreement maintenance.

3. CSA WG Meeting 24 April 2009 Page 3 Colorado Springs Overall Approach This addresses Item 1 This will address Item 3 Item 2 is being addressed initially by comparison with an existing JPL ‘Draft Service Agreement’

4. CSA WG Meeting 24 April 2009 Page 4 Colorado Springs Current Status Section 3 contains a summary of the Service Agreement process Section 4 contains all the parameters needed to execute an SLE service (RAF, RCF, CLTU) See Service Catalog

5. CSA WG Meeting 24 April 2009 Page 5 Colorado Springs Some Issues Terminology needs to be agreed Service Agreement process needs to be agreed Existing agency practices need to be incorporated Further services need to be added e.g. tracking Additional services will need to be identified as bilaterally-agreed until the services are defined by the CSTS and SM Working Groups Examples of instantiated service agreements will be based on existing ESA, NASA documents

6. CSA WG Meeting 24 April 2009 Page 6 Colorado Springs Next Steps Receive comments from CSA31 May 2009 Draft sections 2 and 531 May 2009 Revise entire document 30 June 2009 Next draft should include parameters extracted from NASA, ESA and other agency documents Further iterations should lead to Red 1 this fall